PKM 2010 - Workshop Slides

PKM 2010 2nd Workshop on Personal Knowledge Management hosted by Mensch & Computer 2010 12. 9. 2010 in Duisburg hBp://2010.personalknowledge.org/ Chaired by: David Elsweiler, Heiko Haller, mc Kindsmüller, Richard Pircher

PKM 2010 Questionnaire Results original questionnaire is online at http://2010.personalknowledge.org/questionnaire by David, Heiko, mc, Richard and answers from 23 participants

23 Participants:

What is your background? Cogni4ve Psychology & I have degrees in sociology, Ar4ﬁcial Intelligence Interac4on Design educa4on, & informa4on science academic, lecturer and researcher Business Administra4on PhD in informa4on seeking & HCI PhD cogni4ve modeling PIM, knowledge engineering &CHI MA psychology PKM consultant Researcher ac4ve in the PIM community student PhD in Adap4ve Hypertext Systems CEO Researcher lecturer informa4on seeking maker of PKM so<ware CRM tool programmer MA computer science Mathema4cian PKM visionary Vice President KM Society PhD in PKM organiza4on developer

What is your background? a My PhD wa ntelligence Cogni4ve Psychology & I have degrees in sociology, it e? s like Ar4ficial Is in Ad be hind m ficates, significa nt contr ap4ve H Interac4on Design educa4on, &ei nforma4on he on ome cer4 docume ibu4on ypertext System n t science nt to b was s -‐ you mea shelves. s etc. academic, tl ecturer e nd terpre permiUng eac contex a "in researcher in ll with f my family done a phd has a bag-‐ of each of its p ted" differently h wa Business Administra4on at s o ve of-‐w are re i rese nts (an inter & H t in p icture n that i ha and HCI, th issuesi.nterpre ords in pnforma4on seeking pr e CI he r tha seeking t PIM . idiff ta4PhD on of a nta4on . Essen4 ta4on is ot he on m e a ts eren docume ally, eac PhD rhaa4 a b 4me to 4 e key poin aredPIM, t bag-‐of-‐wor ngineering &lCHI in I ogni4ve focm ve m amodeling h ea knowledge e nt cou d h Ar4fi fro cwgro of t Co seekin k g n s rch is s4 ds desc have a l ooked cial lInae areund in on mput isfocused in y t llige rmait ll influe MA psychology ribi nced by ng it. My curre di ssertPKM cn info ce. M ent who r Science aon imiprohe PIM community certaa4oe i onsultant d u Researcher ac4ve n t ving n e my nt im Man lect ur n has phd stu y nder experienc d gr du t n e the use PhD, but is no nowagemhave a been about Int alusaeein through bookm r web brows ent on t . c t r w rstudent n PIM e Use esCI,rand i H ea cheed ho h er in Adap4ve Hypertext Systems ma PhD rup4o g docum directed n ents in ark nageme g in Researcher d t ro r's CEO erest ughly h Des t p Infilecturer informa4on tseeking ktoe . I hav linking (en ortma4o n browsin g histor nt, e areas xt on a w e abling u Psychol n Managemen ofmaker of PKM ag Person eb p so<ware sers to se y, user og t as wel contextual a e and b lect arb taskt th y whilst users CRM sool programmer l p s rela aa ta lly relat ed des4 eing tak en tcomputer ary itr ey are w are inte ge ched na4on, MA o a science orkingMathema4cian d d nge no4fi on. rrupte interesturing proac4v to the u ca4on that con e PKM visionary ser, etc tains ch web Vice President KM Society of anges PhD in PKM organiza4on developer

What is your definition of PKM?

What is your research interest within the field of PKM? definiNons, models, develop a PKM, which is Methods, strategies, behaviours useful for work life creaNng tools Case Studies a PKM-‐Method based on PKM models for specific environments expert debriefing sensemaking opNmizing PIM CreaNng a beBer environment for COMPREHENSIVE understanding OBJECTIVES building representaNons of informaNon the role of memory To idenNfy knowledge externalizing human support the human mind memory to efficiently deal with organize and retrieve large amounts of personal knowledge personal knowledge knowledge efficiently generaNon process

What is your research interest within the field of PKM? how reliance on digital InterrupNons which forms of informaNon influence the knowledge workers performance PKM EducaNon affect personal knowledge how to train individuals creaNon of useful to manage their personal informaNon for others FOCUSED knowledge successfully (SocialWare) OBJECTIVES exploratory searching How to improve teaching semanNc desktop and learning by applying user interfaces that personal knowledge support (visualized) management techniques Task-‐based user connecNons modeling

What is the biggest challenge regarding PKM or PKM research? the definiNon of the ge]ng the appropriate development of the PKM process itself people together to universal, interdisciplinary construct a coherent and definiNon and models, Inconsistent and useful framework for usefulness of the PKM mulNple definiNons -‐ we research theory to many disciplines do not always mean the same thing THE DISCIPLIN AS A WHOLE, RESEARCH Realizing that PKM is Lack of awareness VERY different from KM AND ITS sensiblity of company for PERCEPTION IN KM PRACTICE Extreme diversity of change of consciusness tools used for PKM on the side of managers PKM Research: derive general To cater to personal styles findings from very individual consider invesNng Nme and subjecNv personaliNes, to design empirical studies in learning new PKM approaches and experiences that are not biased by the processes with tools researcher's own style

What is the biggest challenge regarding PKM or PKM research? PKM: foster self reﬂecNon keeping relevant things The compromises current, between the capabiliNes decision making in and returning old things to of a tool and its usability situaNons where being currently relevant if uncertainty exists circumstances change enable an eﬃcient human-‐computer-‐data SPECIFIC sharing the knowledge relaNonship OBJECTIVES OF so that systems can re-‐ PKM use expert approaches CHI of PKM to support novice users usability to have agents acNng on your knowledge human computer InteracNve visualizaNon interacNon of large data for PKM visualizaNon

What do you dislike about PKM research?

  Too theoreNcal “TheoreNcal discussions about deﬁniNons -‐ if they are not targeted at solving a concrete pracNcal problem.” “too narrow ways of thinking not focusing on pracNcal applicaNon” “   Too much focus on speciﬁc pracNcal problems “Much research seems to be focused on far-‐future applicaNons (at least in the social semanNc desktop community) or on school-‐level (in the e-‐learning community).”   Too ocen compared to other topics “RelaNng PKM to PIM or PDM is like comparing the running of a business to the funcNon of a database”

  Scientifically Shallow •  “PKM's hot air approach to recommending stuff just because its in corporate KM or because 'I think so'. I love PIM's stringent foundations based in proper ethnography studies which are mathematically and socially correct and results are durable”. •  “[PKM is] limited to technology, systems and tools” •  “Too many buzzwords, too many sales promotional efforts running for fast ROI, too many answers answering the wrong questions.” •  “Too little imagination about user behavior when coping with novel interfaces.” •  “no consistency within the research area” •  “The lack of standard evaluation platforms”

  Limited Economic Opportunities •  “The economic exploitation possibilities are mediocre. There are so many vendors and so many different tools. Whenever you build a new tool, users want it to be integrated with a plethora of existing tools. And, one day, a desktop operation system vendor might just integrate your core ideas. Ultimately, PKM belongs in the desktop.”   Fragmented Nature of Research Communities •  “There seem to be researchers working on similar problems who have different perspectives, use different terminology, have different goals, and there are no communication channels open between them.”   “Lame Questionnaires....ooooo!”

What I always wanted to say about PKM

  Importance of PKM •  “In an increasingly complex world with more unique jobs and increasing information overload, PKM is getting more important” •  "The individual is the root of every emerging organizational phenomenon.” •  “If people would understand the importance of PKM, it could revolutionize our society -- to the better” •  “PKM has a bigger perspective for the future development/ research than KM”   What is important to PKM •  “Our individual thinking and world view is strongly influenced by our environment” •  “Knowledge is not stored on your harddisk! Therefore don't ask the computer scientists if you want to create PKM- Tools. Start by asking the psychologists instead.”

  Desires •  “Why is it [PKM] not taught in schools?” •  “I wish more scientifically successful people would explain their PKM experience, although I'm afraid of the stories they would tell.” •  “lets look for standards!” •  “Even though cognitive and learning styles are not yet sufficiently proven (and of course are not as simple as visual - auditory - kinesthetic), this does not mean that they don't exist and could be ignored for PKM.”   Confession •  "PKM is still very new to me (in subject rather than concept). I wish to improve my understanding of PKM and the full dynamics (i.e. ideas and research) within it.

define…

Which of these terms is most important for you? knowledge 15 information 4 connections 2 understanding 1 data 1

all in all it’s all about… These were the 42 most frequently used words to deﬁne the terms data, informaNon and knowledge and why they are important – omiBed are the three key terms themselves.

Author’s PosiNon Statements

Knowledge Cafe 1+1=3

Roadmap 1.  Go the table which acNvates you most 2.  One guest at each table agrees to be host and to stay at the table for all three rounds 3.  ParNcipate at the table for the ﬁrst round (20 Min) 4.  Write down, doodle, draw, etc. on the tablecloths 5.  Guests may change the table or stay at the table during second and third round (20 Min. each) 6.  Acer the 3rd round the hosts brieﬂy summarize what happened on their table (Source: hBp://www.theworldcafe.com)

Cafe ENqueBe •  Focus on what maBers •  Contribute your thinking •  Speak your mind and heart •  Listen to understand •  Link and connect ideas •  Listen together for insights and deeper quesNons •  Play, Doodle, Draw – wriNng on the tablecloths is encouraged! •  Have fun! (Source: hBp://www.theworldcafe.com)

Knowledge Cafe (How) do other ﬁelds What is the role of relate to PKM research? soc skills / methods / pracNces in PKM? How to apply PKM methods, tools and behaviour in pracNce?

To summarize 5-‐7 min. self-‐reﬂecNon: Write on post-‐its: •  What was most important for you? •  What are the open quesNons?

most important

open quesNons

The very last points … Have a look at our website – you will ﬁnd all the documentaNon of today there: hap://2010.personalknowledge.org/ Thank you for your ac4ve par4cipa4on! Lets manage our social knowledge (=keep in touch)!

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PKM 2010 - Workshop Slides

by Heiko Haller on Sep 20, 2010

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