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Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades
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Fishbowl Solutions Webinar: A Path, Package, and Promise for WebCenter Content 11g Upgrades

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Has your organization upgraded to Oracle WebCenter Content 11g? If not, why not? Perhaps the process seems daunting, you aren't sure where to begin, or the benefits are unclear. Whatever the reason, …

Has your organization upgraded to Oracle WebCenter Content 11g? If not, why not? Perhaps the process seems daunting, you aren't sure where to begin, or the benefits are unclear. Whatever the reason, Fishbowl Solutions invites you to learn about its packaged offering for WebCenter 11g upgrades. This offering promises to remove any doubts or confusion regarding upgrades, and will set your organization on a path to further leverage its WebCenter investment.

Please join Fishbowl's WebCenter consulting experts on Thursday, March 21st as they discuss this comprehensive upgrade offering. Attendees of this webinar will learn the following:

Future impacts of not upgrading to the latest version
The benefits of WebCenter Content 11g
Upgrade successes at other companies
Package details and price

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Transcript

  • 1. Poll QuestionWHAT IS THE MAIN REASON YOURORGANIZATION HAS NOT UPGRADEDTO 11G?
  • 2. A Path, Package, and Promise forWebCenter Content 11g UpgradesThe Leader in Value-Add Software and Services forOracle WebCenter
  • 3. Fishbowl Participants Alan Mackenthun Technical Program Manager Jason Lamon Marketing
  • 4. Agenda • Fishbowl Solutions Overview • Upgrade Misconceptions • Impacts of Not Upgrading to Latest Version • Customer Story: Ryan Companies • WebCenter Content 11g Features Review • Fishbowl’s Packaged Upgrade Offering • Questions
  • 5. About Fishbowl Solutions Experience • Over 700 projects since founding in 1999 • Oracle “Gold” Partner • Oracle “Public Sector Pillar Partner” Expertise • Portals and Content Management • Enterprise Information Management • Business Process Automation Customer Successes • Across verticals Award Winning • Forrester Groundswell Award - Mobile App • Oracle Excellence Award • Enterprise 2.0 Blazer • 2009 ECM Architect of the Year
  • 6. Leading InnovationsWebCenter Mobile WebCenter Portals & IntranetsSharePoint Integration Google Search Integration
  • 7. Fishbowl Consulting Services+ WebCenter Content Document Mgmt Records Mgmt Digital Asset Mgmt Web Content Mgmt Image & Process Mgmt Document Capture Forms Recognition Content Consolidation+ WebCenter Portal + Employee Intranets + Vendor or Partner Extranets + Customer Portal+ BPM (business process management)+ ERP Integrations+ Upgrades, Installations, Configuration, Performance Tuning, Solution Design, Development, Implementation
  • 8. A Path, Package, and Promise for WebCenter Content 11g UpgradesWHY ARE WE HERE TODAY?
  • 9. Upgrades…like climbing a mountain • Don’t know where to begin • Too Daunting • What lies ahead?
  • 10. Upgrade Misconceptions Misconception Reality • Waiting for next version – • Consecutive version WebCenter Content 12c upgrades required • Renew maintenance and • Back maintenance and support when upgrade is support fees and penalties planned may need to be paid first • Perceived lack of features – • Significantly improve end not worth IT’s time user productivity • Save money by eliminating • Giving up access to support and maintenance knowledgebases, training contract sessions, events and other resources
  • 11. Impacts of Not Upgrading • No more security updates or bug fixes • Outdated platform / browsers • Development costs • Higher TCO – System downtime – Extended support – Professional services cost – Custom procedures, processes and enhancements
  • 12. Benefits of Upgrading • Performance • Functional Enhancements • Better alignment to business processes and trends • Improved usability • Architectural changed based on standards • Reduced TCO
  • 13. Customer Success: Ryan Companies • Ryan Companies – Construction & Commercial Real Estate • Business Problems – Trouble finding business documents – Eliminate multiple copies – Better searching capabilities – Consolidate databases • Move from SQL to Oracle • Prior Approach for Addressing Problem – Separate repositories to search • CIFFS shares, SharePoint, Cloud storage, UCM • Expected Business and IT Benefits – Consolidation and easier searching – Better user adoption • With use of Oracle DIS • Enhance user experience with new custom interface
  • 14. Ryan Companies – cont. Project Details • Team – Business Sponsor • John Leeper, CIO – Project Manager • Mike Kohorst, Customer • Alan Mackenthun, Fishbowl – Technical Lead • Ryan McAnnany, Customer • Jeremy Hericks, Fishbowl • Andy Weaver, Fishbowl • Length of time to upgrade/deploy – 6 weeks • Approximate Go-Live Date – 2/15/2013 • Number of users – Total users 600
  • 15. Ryan Companies – cont. • Best Practices and • Future Plans /Roadmap Challenges Overcome – Enhance use of Oracle DIS – Build out new – Mobile deployment development environment • Fishbowl mobile app • Test upgrade – FishbowlToGo • Test conversion of custom » Search UCM code – Enhance user experience • User acceptance testing with new custom – Difficult to get them to interfaces commit • Easy to use – Weekly status meetings – Drag and drop – Consultants on site for – Search knowledge transfer – On time and under budget
  • 16. A Path, Package, and Promise for WebCenter Content 11g UpgradesWEBCENTER CONTENT 11G REVIEW
  • 17. 10g & 11g Architecture Differences UCM 10g WebCenter Content 11g Closely tied to web server Content Server running in container (WebLogic Server)
  • 18. Review: WebLogic Server • Application server for enterprise systems and services – Along with Enterprise Manager, provides a dashboard for centralized installation, configuration, monitoring, logging, performance metrics and diagnostics – Stop and start multiple refineries – Multi-threaded to handle greater loads – Data sources – User directories
  • 19. Review: ECM Features in 11g• Content Management Where People Work – Desktop Integration • Oracle menus within MS Office and other apps • Profiles • Document compare Production • Native links Marketing – Windows Explorer HR • Metadata popup Sales • Saved searches WebCenter Content IT • My workflows • Legal My checked out content Finance
  • 20. Review: Records Management Features in 11g • Business User Views & Insight – New physical records management Interface – New dashboard – Oracle BI publisher for comprehensive reports • Enterprise Reach – Built on Fusion Middleware and Java EE – Iron Mountain support • Certifications – DoD 5015.2 v3 certification – Ch. 2 – Ch. 4
  • 21. Go-Forward Support Options • Enterprise Content Management 10gR3 – GA of May 2007 – Premier Support ended in December of 2012 Extended Support Sustaining Support • Updates, fixes and security • Technical support alerts • Access to MetaLink • Tax, legal and regulatory • Major product and updates technology releases • Upgrade scripts • Pre-existing fixes • Technical support • Major product and technology releases • 10% increase year 6 • Charged as per renewal • 20% increase year 7 pricing • 20% increase year 8
  • 22. A Path, Package, and Promise for WebCenter Content 11g UpgradesFISHBOWL’S PACKAGED UPGRADEOFFERING
  • 23. Comprehensive Upgrade Solution Scope & Build & Implementation Post Production Knowledge Transfer & Design Test Support Documentation Architecture and Installation, User acceptance LIVE System! Project system analysis configuration, testing; activation Issue resolution closeout migration planning Project Management
  • 24. Scope & Design • Architecture Review • Migration Path Design & Planning – Upgrade in Place or Migration • System Review and Analysis • Existing Component Analysis
  • 25. Build & Test • Server Installation and Configuration • Custom Component Upgrades • Security Configuration • Full-Text Search Configuration • Inbound Refinery • Content Migration • System Testing and Issue Resolution • Detailed Deployment Documentation
  • 26. Implementation • Build staging and production environments • User Acceptance Testing • Activation Planning • Go-Live Activation
  • 27. Post Production Support • Issue Resolution – Performance – Functionality
  • 28. Knowledge Transfer & Documentation • Detailed Documentation • Knowledge Transfer – WebLogic Server Admin Training • Project Closeout • Celebrate!
  • 29. Project Management • Status Reporting • Scheduling • Track Milestones • Issues Tracking • Issue resolution
  • 30. Customer Success: Real Estate Investment Company Customer Profile: • One of the largest owners and managers of commercial real estate in the United States • Core businesses include New York Office and Retail Properties; Washington, DC Office Properties; and, Retail Properties in the northeast states, California and Puerto Rico Business Drivers : • Development environment was out of date • Wanted to move off legacy imaging system • Improve user productivity with Desktop Integration Suite Solution Summary: • Upgrade two existing Oracle UCM 10g Servers to 11g • Integrate with Active Directory • Configure File Store Provider • Install Oracle Imaging Application server • Validate existing Kofax (document capture) integration
  • 31. Poll QuestionWHAT IS YOUR TIMEFRAME TOUPGRADE TO 11G?
  • 32. A Path, Package, and Promise for WebCenter Content 11g UpgradesPACKAGE OFFER
  • 33. Comprehensive, Affordable Package *$29,995 • Install 1 instance in 3 environments • Upgrade standard and custom components • Assumes upgrading without additional feature development • Includes Fishbowl Content Migrator Submit Fishbowl Upgrade Questionnaire Contact: • sales@fishbowlsolutions.com • 952-465-3400 Offer valid until June 30, 2013 *Price dependent on Fishbowl approved Upgrade Questionnaire
  • 34. Fishbowl Promise • Expert analysis • Optimal strategy • Performance suggestions • Customization continuance • Detailed documentation • Shared knowledge • Go-Forward, Go-To partner
  • 35. Why Fishbowl Solutions? • Proven WebCenter Experience • 13+ years implementing, customizing, and supporting WebCenter • Oracle WebCenter Content & Portal specialized • Holistic Consulting Approach to WebCenter Projects • Further leverage WebCenter as infrastructure • Realize short-terms wins while ensuring long-term success • Numerous Upgrade Successes • Content, Imaging, Records Management • Establish foundation to further leverage WebCenter investment
  • 36. Questions?
  • 37. Now Available from Fishbowl Solutions • Access WebCenter Content from your iPhone or iPad • Search & View Content • Add Favorites • Review Workflow • Check-in • Download Free on iTunes • Search “Fishbowl Solutions” • Coming Soon for Android
  • 38. Stay Connected web: fishbowlsolutions.com email: sales@fishbowlsolutions.com phone: +1.952.465.3400 blog: cfour.fishbowlsolutions.com twitter: @FishbowlE20 facebook: facebook.com/fishbowlsolutions linkedIn: join our groups webcenter content & webcenter portal

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