Internet technologies & hearing loss – skype


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Internet technologies & hearing loss – skype

  1. 1. Internet Technologies & Hearing Loss – Introduction to Skype Heidi Walsh
  2. 2. <ul><li>Over the next few weeks, we will look at an Internet Technology per week including: </li></ul><ul><ul><li>Forums  14-03-2011 </li></ul></ul><ul><ul><li>Chatrooms  21-03-2011 </li></ul></ul><ul><ul><li>Blogs  28-03-2011 </li></ul></ul><ul><ul><li>Facebook  04-04-2011 </li></ul></ul><ul><ul><li>Twitter  09-05-2011 </li></ul></ul><ul><ul><li>Skype </li></ul></ul><ul><li>And how these technologies can support people with hearing loss </li></ul>
  3. 3. What is Skype? <ul><li>Is a online telephone service </li></ul><ul><ul><li>More correctly known as VOIP - Voice Over Internet Protocol </li></ul></ul><ul><li>It is a way for people to communicate with other people over the Internet using headphone/speakers and a microphone </li></ul><ul><li>Also has instant text messaging so you can type to the other person/they can type back </li></ul>
  4. 4. <ul><li>You can talk to one person at a time </li></ul><ul><li>Or you can conference call with several people </li></ul><ul><li>Skype has an indicator that tells you if other people on your contacts list are online </li></ul>
  5. 5. <ul><li>Skype calls are free if the other person is using Skype as well </li></ul><ul><ul><li>Useful for contacting overseas </li></ul></ul><ul><li>Small charge if calling someone who is using a regular phone/mobile phone </li></ul><ul><li>Can use video camera to see other person </li></ul><ul><li>Can also have a monthly paid account which gives you inclusive calls to regular phones/mobile phones (from £1.95) </li></ul>
  6. 6. Also can include … <ul><li>Charged services: </li></ul><ul><li>Answering machine / voicemail </li></ul><ul><li>Call forwarding for when you are not online </li></ul><ul><li>Permanent phone number – which people with regular phones can use to call you </li></ul><ul><li>Send SMS to mobile phone </li></ul>
  7. 7. Other possibilities: <ul><li>You can have Skype on some mobile phones </li></ul><ul><li>You can have Skype on a USB memory stick and run it from the USB stick rather than installing it – means you can use it on other computers such as library, etc. </li></ul><ul><ul><li> </li></ul></ul>
  8. 8. Other possibilities: <ul><li>USB Skype handset – looks like regular phone but plugs into PC </li></ul><ul><li>Skype phone – looks like regular phone but plugs into your broadband box (lets you use Skype without turning your PC on) </li></ul><ul><li>Skype is not a replacement for your regular phone and IS NOT suitable for emergency phone calls </li></ul>
  9. 9. Extensions for Skype <ul><li>Record Skype calls </li></ul><ul><ul><li> </li></ul></ul><ul><ul><li>Pamela </li></ul></ul><ul><li>Send and receive faxes </li></ul><ul><ul><li>PamFax PAYG (under Skype Menu>Tools>Extras) </li></ul></ul><ul><li>Online whiteboard </li></ul><ul><ul><li> </li></ul></ul>
  10. 10. Uses for deaf people <ul><li>Text facility means that you can speak to your hearing friends but they can type back to you if you cannot hear them </li></ul><ul><li>Video facility means that you can use lipreading – to some extent </li></ul><ul><ul><li>depends on quality of image </li></ul></ul>
  11. 11. How it works <ul><li>You need broadband to use Skype </li></ul><ul><li>To use Skype you need a free Skype account and the software installed on your PC/mobile phone </li></ul><ul><ul><li>You need to choose a Skype name (username) </li></ul></ul><ul><ul><li>You can set your account ‘privacy’ settings so that people can find you but not add you to their Skype phone list (contacts) unless you give permission </li></ul></ul><ul><li>Find and add people to your contacts list </li></ul>
  12. 12. Skype Software – main page
  13. 13. Allows you to set your online status – eg Do not disturb List of people you know who have Skype accounts and/or people who you have added to your Skype phone book (contact list) Simply click on a name to call that person