Personal Information
Organization / Workplace
Ann Arbor, MI United States
Occupation
User Experience Specialist
Industry
Education
Website
www.twitter.com/heidi_sb
About
I am part of the Design & Discovery unit of Library IT at the University of Michigan and contribute to all areas of user experience with a focus on content and information architecture. My library career has included a wide variety of duties from reference, instruction and circulation to systems, web services and technology oversight.
Tags
libraries
ux
content strategy
reference
research
survey
content
writing
leadership
distance learning
technology
distance education
instruction
web portal
distance learners
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