Outreach To Distance Learners At Norwich University

Outreach to Distance Learners at Norwich University Part Two Meredith Farkas Heidi Steiner http://www.flickr.com/photos/jlcarmichael/3515209231/

Reducing Barriers The Library Tab http://www.flickr.com/photos/mr_t_in_dc/2920835932/

Pros & Cons
Pros
Solved Active Directory issue
One less login
Reduces barriers
Cons
Pop-up blocker issues
Lots of windows open
Have to be careful with links to library website
No database links in LMS
http://www.flickr.com/photos/michaelheiss/4449585823/

One Stop Shopping Library Website for Online Students http://www.flickr.com/photos/marcemarc/2385399277/

Getting Students in the Door Library Section in SGCS Orientation http://www.flickr.com/photos/emdot/13519557/

“ It was very helpful to walk through the various exercises, especially using the library.” “ The Library [sic] section was great! It has been a while since I have had to conduct actual research for papers and it helped me review for future papers. “ “ I liked getting a taste for how the library works. I could see the librarian post which stated 'I will be right back leave your name and e-mail address.' I thought that was nice.” “ The library exercises were helpful in that they got you to spend some time browsing their site and seeing what resources were there.” “ The Library part was frustrating but helpful. I have been out of a school environment for a long time and using the Library for research can be a little overwhelming - a lot has changed in 20 yrs!”

Getting Students to Ask Expanded Hours, Help and Instruction at the Point of Need http://www.flickr.com/photos/crystaljingsr/3915514014

Morning Meebo Coverage Meebo widget presence increased Felt greater coverage was needed Piloted for two months Number of transactions comparable to afternoon and evening shifts – added morning Meebo to availability

Ask a Librarian link in LMS Knew Ask A Librarian Discussion Boards didn’t work How to have a stronger presence in the LMS as a place to go for help? “ Need help finding appropriate resources to support your assignment or simply don’t know where to start? Ask a Librarian for research help.”

Micro-instruction at the Point of Need
Tutorials listed with database
Get Help box Pain Point Tutorials

Coming Soon and Ideas for the Future
Synchronous Instruction
Webinars
Student interest survey conducted
In planning stages – plan to offer first in a few weeks!
Research Consultations using DimDim More point of need instruction and increased presence in courses

QUESTIONS?
Heidi Steiner, Distance Learning Librarian
[email_address]
802-485-2171

Outreach To Distance Learners At Norwich University

by Heidi Steiner on Jun 08, 2010

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