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Outreach To Distance Learners At Norwich University
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Outreach To Distance Learners At Norwich University


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Details outreach efforts to Norwich University's distance learners over over the past year (2009-2010).

Details outreach efforts to Norwich University's distance learners over over the past year (2009-2010).

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  • 1. Outreach to Distance Learners at Norwich University Part Two Meredith Farkas Heidi Steiner
  • 2. Reducing Barriers The Library Tab
  • 3.  
  • 4. Pros & Cons
    • Pros
    • Solved Active Directory issue
    • One less login
    • Reduces barriers
    • Cons
    • Pop-up blocker issues
    • Lots of windows open
    • Have to be careful with links to library website
    • No database links in LMS
  • 5. One Stop Shopping Library Website for Online Students
  • 6.  
  • 7. Getting Students in the Door Library Section in SGCS Orientation
  • 8.  
  • 9. “ It was very helpful to walk through the various exercises, especially using the library.” “ The Library [sic] section was great! It has been a while since I have had to conduct actual research for papers and it helped me review for future papers. “ “ I liked getting a taste for how the library works. I could see the librarian post which stated 'I will be right back leave your name and e-mail address.' I thought that was nice.” “ The library exercises were helpful in that they got you to spend some time browsing their site and seeing what resources were there.” “ The Library part was frustrating but helpful. I have been out of a school environment for a long time and using the Library for research can be a little overwhelming - a lot has changed in 20 yrs!”
  • 10. Getting Students to Ask Expanded Hours, Help and Instruction at the Point of Need
  • 11. Morning Meebo Coverage Meebo widget presence increased Felt greater coverage was needed Piloted for two months Number of transactions comparable to afternoon and evening shifts – added morning Meebo to availability
  • 12. Ask a Librarian link in LMS Knew Ask A Librarian Discussion Boards didn’t work How to have a stronger presence in the LMS as a place to go for help? “ Need help finding appropriate resources to support your assignment or simply don’t know where to start? Ask a Librarian for research help.”
  • 13. Micro-instruction at the Point of Need
    • Tutorials listed with database
    Get Help box Pain Point Tutorials
  • 14. Coming Soon and Ideas for the Future
    • Synchronous Instruction
    • Webinars
    • Student interest survey conducted
    • In planning stages – plan to offer first in a few weeks!
    Research Consultations using DimDim More point of need instruction and increased presence in courses
  • 15. QUESTIONS?
    • Heidi Steiner, Distance Learning Librarian
    • [email_address]
    • 802-485-2171