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NELA 2011 Trends in Tech for Reference

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  • Rattling off free tech…
  • Need new screenshots for this
  • Transcript

    • 1. Trends in Technology for Reference
      Andy Burkhardt
      Michele McCaffrey
      Heidi Steiner
      New England Library Association Annual Conference
      Burlington, Vermont • October 3, 2011
      http://slidesha.re/pWSMqE
    • 2. Technology for reference outreach
    • 3.
    • 4.
    • 5. Button making!
    • 6. Social Media for Outreach
      Use it for engagement
      You don’t need to reach everyone
      No two library communities are the same
    • 7. UVM’s Ask Campaign
      http://crln.acrl.org/content/69/4/208.full.pdf+html
    • 8. https://www.facebook.com/media/set/?set=a.10150581545070711.674273.48826180710
    • 9.
    • 10.
    • 11. People ask us reference questions
    • 12. People don’t ask US reference questions…
    • 13. (but we answer them anyway)
    • 14. They recognize we’re a place to get help with research
    • 15. They say nice things about us
    • 16. Things to remember
      Tailor it to your community
      Experiment/Fail
      Focus on engagement not growth
    • 17. Technology for reference administration
    • 18. http://www.zoho.com/creator/
    • 19.
    • 20.
    • 21.
    • 22.
    • 23.
    • 24.
    • 25. https://acuityscheduling.com/
    • 26.
    • 27.
    • 28.
    • 29.
    • 30. Technology for PROVIDING reference
    • 31. The seemingly countless technologies available can help us do our jobs better and improve service to our patrons.
    • 32. Get ready….
    • 33. Barriers
      • Reference interview is labor intensive. Does it even happen??
      • 34. Technical problems are magnified and more difficult to diagnose.
      • 35. Instructions take longer to explain in text.
      • 36. No body language or facial expressions.
    • 37. Flexible and free technologies
      • Screencasting
      • 38. Screen sharing
      • 39. Web conferencing
    • On-the-fly Screencasting
    • 40. ScreenCastle
      www.screencastle.com
    • 41. Screenr
      www.screenr.com
    • 42. Screencast-o-matic
      www.screencastomatic.com
    • 43. Screen sharing
    • 44. join.me
      http://join.me
    • 45. Presenter
    • 46. Viewer
    • 47. Quick Screen Share
      www.quickscreenshare.com
    • 48. ShowMyPC
      www.showmypc.com
    • 49. ShowMyPC
      Presenter
      Viewer
    • 50. Mikogo
      www.mikogo.com
    • 51. Mikogo
      Presenter
      Viewer
    • 52. Mikogo
    • 53. Screen Sharing Nested Into Other Services
      Hangouts
      www.skype.com
      http://plus.google.com
    • 54. One-on-OneResearch Consultations with Web Conferencing
    • 55. Adobe ConnectNow
      www.acrobat.com
    • 56. Big Marker
      www.bigmarker.com
    • 57. Wiggio
      www.wiggio.com
    • 58. MeetingBurner
      www.meetingburner.com
    • 59. Image Credits
      All Creative Commons Licensed Content from flickr
      • Reference is Cool by kevinyezbickhttp://www.flickr.com/photos/kevinyezbick/75358097/
      • 60. Although you’re far… by ~Aphrodite http://www.flickr.com/photos/aphrodite/66231929/
      • 61. Best Buy Express by gsbrown99 http://www.flickr.com/photos/gsbrown99/4682107263/
      • 62. FacebookMeh Button by toodlepiphttp://www.flickr.com/photos/toodlepip/6167461342/
      - UVM’s Ask Campaign Photos by Daisy Benson http://www.flickr.com/photos/uvmlibraries/
      • DiMenna-Nyselius Library- Fairfield University Like the Library Facebook Contest Winner https://www.facebook.com/photo.php?fbid=10150581547370711&set=a.10150581545070711.674273.48826180710&type=1&theater
      • 63. 52:Numbers:13 by patersorhttp://www.flickr.com/photos/patersor/3683012034/
      • 64. Fast Hands by laffy4k http://www.flickr.com/photos/laffy4k/441037582/
      • 65. Zoom by bcymethttp://www.flickr.com/photos/bcymet/3716590450/
      • 66. FLY AWAY! By gerrit’s in motion http://www.flickr.com/photos/gerritwenz/2354238376/
      • 67. Blockade by edler_dhttp://www.flickr.com/photos/dan_e/324180649/
      • 68. Frustration by Sharon Pak http://www.flickr.com/photos/sh4r0nn/5172868828/
      - Flexible Water Tap by Simon Bierwaldhttp://www.flickr.com/photos/indeed/2422651765/
      - flying by { pranav } http://www.flickr.com/photos/neychurluvr/3469129491/
      • Mirrors by urimalhttp://www.flickr.com/photos/malurisho/2924173228/
      • 69. Doing research by Viewoftheworldhttp://www.flickr.com/photos/view/142745616/
      • 70. 3D Character and Question Mark by 姒儿喵喵 http://www.flickr.com/photos/crystaljingsr/3914729343/
      • 71. thank you by jen collins http://www.flickr.com/photos/jenosaur/4051305996/
    • Questions?
    • 72. Heidi Steiner
      Distance Learning Librarian
      Norwich University
      802.485.2171
      hsteiner@norwich.edu
      @heidisteiner
      Michele McCaffrey
      Reference & Instruction Librarian
      St. Michael’s College
      802.654.2411
      mmccaffrey@smcvt.edu
      Andy Burkhardt
      Emerging Technologies Librarian
      Champlain College
      802.383.6697
      aburkhardt@champlain.edu
      @vonburkhardt
      http://andyburkhardt.com/

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