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NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
NELA 2011 Trends in Tech for Reference
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NELA 2011 Trends in Tech for Reference

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  • Rattling off free tech…
  • Need new screenshots for this
  • Transcript

    • 1. Trends in Technology for Reference
      Andy Burkhardt
      Michele McCaffrey
      Heidi Steiner
      New England Library Association Annual Conference
      Burlington, Vermont • October 3, 2011
      http://slidesha.re/pWSMqE
    • 2. Technology for reference outreach
    • 3.
    • 4.
    • 5. Button making!
    • 6. Social Media for Outreach
      Use it for engagement
      You don’t need to reach everyone
      No two library communities are the same
    • 7. UVM’s Ask Campaign
      http://crln.acrl.org/content/69/4/208.full.pdf+html
    • 8. https://www.facebook.com/media/set/?set=a.10150581545070711.674273.48826180710
    • 9.
    • 10.
    • 11. People ask us reference questions
    • 12. People don’t ask US reference questions…
    • 13. (but we answer them anyway)
    • 14. They recognize we’re a place to get help with research
    • 15. They say nice things about us
    • 16. Things to remember
      Tailor it to your community
      Experiment/Fail
      Focus on engagement not growth
    • 17. Technology for reference administration
    • 18. http://www.zoho.com/creator/
    • 19.
    • 20.
    • 21.
    • 22.
    • 23.
    • 24.
    • 25. https://acuityscheduling.com/
    • 26.
    • 27.
    • 28.
    • 29.
    • 30. Technology for PROVIDING reference
    • 31. The seemingly countless technologies available can help us do our jobs better and improve service to our patrons.
    • 32. Get ready….
    • 33. Barriers
      • Reference interview is labor intensive. Does it even happen??
      • 34. Technical problems are magnified and more difficult to diagnose.
      • 35. Instructions take longer to explain in text.
      • 36. No body language or facial expressions.
    • 37. Flexible and free technologies
      • Screencasting
      • 38. Screen sharing
      • 39. Web conferencing
    • On-the-fly Screencasting
    • 40. ScreenCastle
      www.screencastle.com
    • 41. Screenr
      www.screenr.com
    • 42. Screencast-o-matic
      www.screencastomatic.com
    • 43. Screen sharing
    • 44. join.me
      http://join.me
    • 45. Presenter
    • 46. Viewer
    • 47. Quick Screen Share
      www.quickscreenshare.com
    • 48. ShowMyPC
      www.showmypc.com
    • 49. ShowMyPC
      Presenter
      Viewer
    • 50. Mikogo
      www.mikogo.com
    • 51. Mikogo
      Presenter
      Viewer
    • 52. Mikogo
    • 53. Screen Sharing Nested Into Other Services
      Hangouts
      www.skype.com
      http://plus.google.com
    • 54. One-on-OneResearch Consultations with Web Conferencing
    • 55. Adobe ConnectNow
      www.acrobat.com
    • 56. Big Marker
      www.bigmarker.com
    • 57. Wiggio
      www.wiggio.com
    • 58. MeetingBurner
      www.meetingburner.com
    • 59. Image Credits
      All Creative Commons Licensed Content from flickr
      • Reference is Cool by kevinyezbickhttp://www.flickr.com/photos/kevinyezbick/75358097/
      • 60. Although you’re far… by ~Aphrodite http://www.flickr.com/photos/aphrodite/66231929/
      • 61. Best Buy Express by gsbrown99 http://www.flickr.com/photos/gsbrown99/4682107263/
      • 62. FacebookMeh Button by toodlepiphttp://www.flickr.com/photos/toodlepip/6167461342/
      - UVM’s Ask Campaign Photos by Daisy Benson http://www.flickr.com/photos/uvmlibraries/
      • DiMenna-Nyselius Library- Fairfield University Like the Library Facebook Contest Winner https://www.facebook.com/photo.php?fbid=10150581547370711&set=a.10150581545070711.674273.48826180710&type=1&theater
      • 63. 52:Numbers:13 by patersorhttp://www.flickr.com/photos/patersor/3683012034/
      • 64. Fast Hands by laffy4k http://www.flickr.com/photos/laffy4k/441037582/
      • 65. Zoom by bcymethttp://www.flickr.com/photos/bcymet/3716590450/
      • 66. FLY AWAY! By gerrit’s in motion http://www.flickr.com/photos/gerritwenz/2354238376/
      • 67. Blockade by edler_dhttp://www.flickr.com/photos/dan_e/324180649/
      • 68. Frustration by Sharon Pak http://www.flickr.com/photos/sh4r0nn/5172868828/
      - Flexible Water Tap by Simon Bierwaldhttp://www.flickr.com/photos/indeed/2422651765/
      - flying by { pranav } http://www.flickr.com/photos/neychurluvr/3469129491/
      • Mirrors by urimalhttp://www.flickr.com/photos/malurisho/2924173228/
      • 69. Doing research by Viewoftheworldhttp://www.flickr.com/photos/view/142745616/
      • 70. 3D Character and Question Mark by 姒儿喵喵 http://www.flickr.com/photos/crystaljingsr/3914729343/
      • 71. thank you by jen collins http://www.flickr.com/photos/jenosaur/4051305996/
    • Questions?
    • 72. Heidi Steiner
      Distance Learning Librarian
      Norwich University
      802.485.2171
      hsteiner@norwich.edu
      @heidisteiner
      Michele McCaffrey
      Reference & Instruction Librarian
      St. Michael’s College
      802.654.2411
      mmccaffrey@smcvt.edu
      Andy Burkhardt
      Emerging Technologies Librarian
      Champlain College
      802.383.6697
      aburkhardt@champlain.edu
      @vonburkhardt
      http://andyburkhardt.com/

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