Cape Town's responsible tourism journey June 2012

Staying on trackCape Town’s Responsible Tourism Journey Taking responsibility for tourism London, 21 June 201 Heidi van der Watt International Centre for Responsible Tourism – South Africa

Sustainable tourism embedded in2004 City’s Tourism Development Framework, created in partnership with industry, citizens and government Multi-stakeholder process to create2007 Responsible Tourism policy starts EDU

2009 Responsible Tourism Policy & Action Plan adopted by City Council2009 Responsible Tourism Charter signed Water Seven Solid Waste consumption destination priorities Energy Enterprise consumption development Preferential Skills Social procurement development development

Awareness & trainingSupporting collateral Reporting at destination level onData-collection performance against prioritiesMonitoring & evaluationCommunication campaign

2009 Virgin Holidays Responsible Tourism Awards: Best Destination Cape Town

Sharing Cape Town’s experience

2011 Association policy statements & Action Plans developed Gridlock on data collection Mostly business “as usual” not a priority know-how resources incentives Responsible Tourism Action Team problem-solving

2012 Working with “community of Responsible Tourism practitioners” 23 operators recruited by associations Cross-section – type & size “Leading lights”

Gathering performance data against priority indicators Identifying barriers Developing solutions Documenting experienceDestination RT barometer for aggregated reporting at destination level

THANK YOU DANKIE ENKOSI Heidi van der Watt heidi.keyser@mweb.co.za +2783 2632269PHOTOS: Heidi van der Watt, Bruce Sutherland, Coco van Oppens, Grootbos, World Travel Market, Club Travel, Tourism Community Development Trust

Cape Town's responsible tourism journey June 2012

by Heidi vd Watt on Aug 10, 2012

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