The ACE of soft skills: Enhancing Employability

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  • 1. Heenaba Zala Dept. of English M. K. Bhavnagar University heenabazala05@gmail.com
  • 2.  Why this?  What is the purpose this discussion?  Facing an interview  http://www.youtube.com/w atch?v=5tfcfsijXyk
  • 3.  Two types of Skills:
  • 4.  The difference between Soft skills and Hard skills:  Soft skills: Soft skills is an abstract concept. Soft skills are behavioral skills. Soft skills are essential to reach from bottom to top. Soft skills stay forever.  Hard skills: Hard skills are technical. Hard skills are specific and teachable. Hard skills may get defunct over a period of time due to the changing technology.
  • 5.  Soft skills are those skills – over and above the technical knowledge and expertise in the chosen field – required for and individual to relate to and survive and succeed in his or her environment.
  • 6.  Soft skill are that „touchy freely stuff‟  Soft skills are conspicuous by their absence in an individual  Soft skills apply across the board to an industry  Soft skills are not „quantifiable‟ and tend to be subjective  Defining „how good a person‟s soft skills are‟ is somewhat culture dependent.
  • 7.  Mushrooming of demands  “Tear that wall down”- by Ronald Reagan.  It‟s TECHNOLOGY. Technology has changed the business dramatically.  Geography is a history.  Cross cultural interaction: Linguistic barrier and Cultural difference  http://www.youtube.com/watch?v=k- bHA6IR-QI
  • 8.  How to succeed in Business world?  How to create “A Room of One‟s Own”? 
  • 9. Success Etiquette Communication Attitude
  • 10.  ACE dimensions of Soft skills: Etiquette “How to do” Attitude “want to do” Communicati on “What to do”
  • 11.  Attitude: Attitude is about having the right mental make-up and a desire to interact with the people and environment. It requires the willingness and ability to blend oneself with the environment.
  • 12.  Communication: Communication is the ability to express that attitude, conviction and technical skills in a form that can effectively reach the intended audience and persuade them to take the actions that one desires them to take.
  • 13.  Etiquette: Etiquette are commonly accepted protocols, norms and conventions that are needed to be followed to achieve effective communication.
  • 14.  Different people, different mentality  Work pressure  Language barrier  Cultural difference  Fail to work as a team