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Communication and Volunteers
 

Communication and Volunteers

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Presented at the York University Seminar: ...

Presented at the York University Seminar:
“The HAITI Earthquake of Jan 2010: LESSONS LEARNED”
Event sponsored by: York University, Disaster and Emergency Management Program, Emergency Management Ontario and Panos Canada/Caribbean

Presenters: Heather Leson, Brian Chick
January 10, 2011
More details:
http://haiti.blog.yorku.ca/home-2/

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    Communication and Volunteers Communication and Volunteers Presentation Transcript

    • Communication and Volunteers: A CrisisCommons Case Study
      Heather Leson and Brian Chick
      January 10, 2011 York University
    • Evolution
      1995 Kobe earthquake – limited communications
      2001 9/11 – Listservs activity
      2004 – Indian Ocean Tsunami – Blogs, Sahana
      2004 - OpenStreetMap
      2005 – Hurricane Katrina –People Finder, Wiki, Twitter
      2008 – Hurricane Gustav – Mapping, 500 ppl in 48 hrs
      2008 – Ushahidi
      2009 – CrisisCommons created
      2010 – Haiti, Chile earthquakes, Gulf Oil Spill, Pakistan Floods, Crisis Commons Global Congress
    • Volunteer Technical Communities (VTCs)
      SahanaFoundation
      • Ushahidi, Swift River and Crowdmap
      • OpenStreetMap
      • Frontline SMS
      • Crisismappers
      • Random Hacks of Kindness
      • CrisisCommons
      • Geeks without Bounds
      • And many more
    • CrisisCamp Toronto for Haiti earthquake
    • Crisis Commons is a global network of volunteers who use creative problem solving and open technologies to help people and communities in times and places of crisis.
      Crisis Commons members organize response events called CrisisCamps.
    • CrisisCommons/CrisisCamps
      90 days
      8 countries
      50 events
      +2000 volunteers
    • CrisisCamp Paris
    • CrisisCamp Bogota
    • Who volunteers?
      Technical - Software developers, web developers, web designers, user experience/user interface experts, geocoders, geo mappers, GIS experts, technologists, beta testers
      New Media- Bloggers, videographers, podcasters, photographers, social media trainers, social media users, collaborators, crowdsourcers
      Organizational- Organizers, open source community planners, project managers, emergency response planners, crisis communicators
      Other - Researchers, lawyers, trainers, teachers, librarians, technical writers, event planners, translators, innovators, entrepreneurs, anyone with a laptop
    • Types of Tasks
      • Code and test tools.
      • Translate.
      • Map.
      • Communicate, collaborate, brainstorm.
      • Research, analyze, report.
      • Create content, and document process.
    • Crowdsourcing
      CrisisCamp Argentina
    • Crowd Sourcing
      • SETI@Home
      • Use the “Spare Cycles”
    • Spare Cycles
      • What does the average person do with his/her spare cycles?
    • Objectives
      • Recruit technical volunteers
      • Coordinate global technical efforts
      • Take advantage of spare cycles
    • Recruiting Volunteers
      • Twitter
      • Facebook
      • Blogs
      • Google Groups
      • YouTube
      • Flickr
      • Traditional Media (CBC, Global, Toronto Star)
    • Global Technical Efforts
      • Wiki
      • Skype
      • Google Docs/Apps
      • GitHub
      • OpenStreetMap
      • Sahana
      • Ushahidi
      • Conference Calls
    • Projects
    • CrisisCamp Volunteers collaborated on these projects
      and others.
      These were lead by other volunteer communities and private sector groups.
    • Obstacles
      • Spontaneous
      • Organization
      • Duplication of Efforts
      • Inefficient
      • Policy & Protocol
      • Partnerships
      • Mission
      • Infrastructure
      • Proactive
    • Crisis Congress
    • Make Volunteers Useful
      • See results quickly
      • Feel like you're making a useful contribution
      • Work on local projects in the “downtime”
      • Keep volunteers engaged, educated
    • #1 Lesson
      There is a vast army of useful, intelligent, and motivated people who can now be mobilized through internet technology...
    • What's next?
      • Organize on global level
      • Maintain motivation on local level
      • Keep communication constant & accessible
      • Blog
      • Twitter
      • Wiki
      • Messages: Consistent and Targeted
    • Contact and Credits
      Brian.chick@left-button.com
      Heather@textontechs.com
      @crisiscamp @crisiscommons @crisiscampto
      crisiscommonsto@googlegroups.com
      Photos by:
      Rediguana, pedrofuentes, Luis Aguilar, heatherleson, Brian Chick, Luc Legay