Social Care TV: case study of LGBT evidence

Social care TV
Launched in October 2009
A new online ‘video’ based service
Aimed at social care professionals
Covering all aspects of social work and social care
Bringing together all of SCIE’s material and other related material around each video
Over 125,000 visitors to date

Social care TV - Topics
Dementia
Safeguarding Adults
Personalisation
Children of Prisoners
Seldom Heard Groups
Safeguarding Children
Mental Capacity
Disabled Children and Young People
Participation in Practice
Days in the Life …
Nutrition
LGBT Perspectives on Social Care
Tele-care
Restraint
Parental Mental Health and Child Welfare
Unpaid Carers
50 programmes launched

Phase 2 – Topic titles
What is Social Care
Mental Capacity
Autism
Looked-after children and young people
The Mental Health and Well-Being of Older Black and Minority-Ethnic People
Innovation in Social Care
Personalisation
Prevention
Learning Disability support for people with challenging behaviours
Commissioning for a personalised world
Dementia
Safeguarding Children
Safeguarding Adults

LGBT evidence

Paul Ross – Information Specialist

Overview
Demonstrate how the SCTV platform enabled the information professional to embed specialist skills and knowledge which I hope your will explore and use
Lessons learned from Social Care TV’s ‘Working with lesbian, gay, bisexual and transgendered people’ - additional resources & in-house processes
To inspire future work by the profession within specialist libraries & online resource

LGBT <Information> Libraries
“As a profession, librarianship draws many people who wish to connect users to information by, in part, identifying critical information resources, in structuring users on ways to find the information they seek, and advancing user information and technology literacy” (Paul T Jaeger, 2010)
“Libraries exist to meet the information, lifelong learning and leisure needs of all sections of the community, whether heterosexual, bisexual, gay or transgendered.” (Cilip, 2010)

‘Identify and spread knowledge about good practice’
‘Working with Lesbian, Gay, Bisexual & Transgendered people’ - Stories

What we already knew ....
Research into health (particularly mental health) and social care provision for LGBT people in the UK suggests that there is an urgent need to develop, more sensitive statutory services, to acknowledge specialist support organisations and to address staff education & training needs (Ross 2010; Cant 2009; EHRC 2009; Pennant, Bayliss & Meads 2009; Carr 2008; Browne 2007; NIMHE 2007).

Information Opportunities
Part of the commissioning group
Identified the need for ‘additional resources’ to signpost best practice and other organisations resources
Free online training resources & embedding Equality & diversity
A ‘test set’ to represent the need for specialist information input and to highlight our service within SCIE

Information Challenges
Evidence specific to service user experience
Free online resources
Copyright & Quality assurance
Approx 10 additional resources
Selection criteria
Changes in legislation & updating materials

LGBT Involvement
5 LGT individuals experiences of social care & health
3 Practitioners evidence on the experiences
2 LG staff members in the commissioning group & 6 did not disclose sexuality
1 B as subject expert & information specialist

Selection challenges

Rogers Story

Roger’s Story – Key Messages & Topics
1) Some LGBT individuals fear that by moving into residential care they will lose control of their lives and effectively return to the closet due to the possible ‘anti-gay’ beliefs of fellow residents and untrained staff. 2) Dignity, respect and inclusion are paramount for partners and carers of LGBT individuals. This can be achieved through communicating and including those deemed as ‘family’ by the individual being provided for. 3) Providers should not be afraid to ask questions to determine whether an LGBT individual wants to be open about being ‘out’. This can be done by using specific language which is open and inclusive of difference. 4) Acknowledge and respect the relationship by including the loved one in the provision of care and recognizing the significance of their input.
Topics
LGBT older people, Dignity, Nursing & Residential Care, Relationships, Coming out (disclosure)

Rogers Story - Resources
Best Practice (1)
Policy (1)
Guidance (2)
Training (2)
Research Studies (4)
LGBT projects / support groups / communities/ organisations (7)

Resource collection
1000 sources screened; Google, online databases (Social Care Online & NHS Evidence), LGBT specific organisations and LGBT networks.
100 ‘other resources’ selected; best practice, general guidance, reports, legislation and websites. 19 from SCIE.
Links to Social Care Online
Creation of ‘Older LGBT people’ within key resources on Social Care Online

Key themes overall
Isolation & exclusion
Challenging stereotypes & assumptions
Training needs
Dignity
Discrimination
Coming out – Secure & confident

Impact

Training equation
Empowerment + Knowledge = Confidence

More Info....
Visit –
www.scie.org.uk/socialcaretv

Social Care TV: case study of LGBT evidence

by heatherdawson on Aug 04, 2010

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Social Care TV: case study of LGBT evidence Presentation Transcript