Ethnicity and Study Skills: active intervention in the library setting

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Ethnicity and Study Skills: active intervention in the library setting

Suzanne White and Lisa Lawrence
Subject Librarians Coventry University. Paper given at the ALISS 2012 supporting diverse student populations conference

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Ethnicity and Study Skills: active intervention in the library setting

  1. 1. Word cloud created using Wordle, available from: http://www.wordle.net
  2. 2. Ethnicity and Study Skills: active intervention in the library setting Suzanne White and Lisa Lawrence Subject Librarians
  3. 3. the Project Roving Study Support AssistantsKey featureProvide directional peer support to new students in the Library environment – not course/academic department specific
  4. 4. the Library• Impact Assessment Factors• a central enquiry point for new students• good at attracting a diverse student population
  5. 5. the Survey“more staff”“could employ more library assistants to help new students”“more one-to-one academic writing support”
  6. 6. the Brief The RSSAs spent their time roving in the Lanchester Library supporting students on a one-to-one basis.They offered first line study support, including assisting with information and IT enquiries and providing general support for student learning.They made referrals to specialist staff where appropriate
  7. 7. the SuccessesBridging gap between library, academic departments, Centre for Academic Writing, ITServices, Students Union…RSSAs:  more approachable than library staff good ideas / suggestions broad and cohesive knowledgeReception from existing library staff
  8. 8. the Challenges• Timescale of project• University/Library processes• Supervision of RSSAs• RSSAs striking the balance between paid work and academic work
  9. 9. the RSSAs’ Perspective• Impact on new students• Personal Development• Recommendations for the future
  10. 10. Developments since the projectRSSAs now embedded Library serviceRSSAs’ promotional roleDiversity Action Plan
  11. 11. Questions?

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