Generic Hurricane Sandy Aa Survey

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Generic survey tool used for collecting After Action input for Hurricane Sandy. This is based on a form provided by Steve Davis, All Hands Consulting.

Generic survey tool used for collecting After Action input for Hurricane Sandy. This is based on a form provided by Steve Davis, All Hands Consulting.

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  • 1. Hurricane “Sandy” After Action SurveyBackground: The Town of XXXXX is conducting an After Action Report (AAR) for theHurricane “Sandy” activation. The AAR will assist the Town in identifying improvementsto the Town’s Emergency Management policies, plans, and programs. It is importantthat this questionnaire reach as many of the Town’s employees as possible. It isrequested that the Town’s Department Directors, Division Heads, and Supervisorsorganize this effort. It is also essential that you provide clear and candid comments soyour comments are of most value as we seek to improve our overall EmergencyManagement & Disaster Response.Questionnaires should be completed and returned either via email to XXXXXor viahard copy paper to XXXXX Emergency Management Director no later than closeof business Tuesday, November6, 2012. If unable to complete by this date, pleasecomplete and return no later than close of business on Thursday, November 8.We still want to hear from each of you.NOTE: If a specific question is non-applicable to you, just write “NA” in the space. If yourequire more space to answer a question (s), continue on the last page of thisquestionnaire, identifying the question number being added to for comments.1. Name (optional for clarification/follow-up): ________________________________________________________________2. Position (check one):  City Administration,  Department Head,  Division Head,  Supervisor,  Field Worker,  Clerical,  Emergency Responder,  Dispatcher/Operator,  Other: __________________________3. Do you or your department have Emergency Support Function (ESF) responsibilities (primary, secondary, coordination) assigned by the Town’s Comprehensive Emergency Management Plan (CEMP)? ___Yes ___ No (Although the Town is not organized under the ESF format, refer to the attached list to determine which ESF functional responsibilities you carried out.)4. If yes, which ESF(s) do you or does your department have responsibilities in? (List all that apply): ________________________________________________________________ ________________________________________________________________5. Did you work in the Town’s EOC? ___Yes ___No a. If yes, please describe your responsibility(ies) during this assignment? ________________________________________________________________ ________________________________________________________________
  • 2. b. Please comment on the following EOC functions and capabilities: (i) Organization: ________________________________________________________________ ________________________________________________________________ (ii) Communication (phones, radios, other): ________________________________________________________________ ________________________________________________________________ (iii) Technology (computer, software): ________________________________________________________________ ________________________________________________________________ (iv) Were the EOC job aids (EOC procedures, staff position books) - Present at your position? ___Yes ___No - Applicable to your position/assignment? ___Yes ___No - Useful to your assigned duties? ___Yes ___No - Complete for your assigned duties ___Yes ___No - Needs the following items for my position/assignment: ________________________________________________________________ ________________________________________________________________ (v) Were the EOC computers sufficient and capable enough for your needs? (vi) Were the EOC visual displays sufficient (for example: television, monitors, maps, status boards, etc.) for your needs?6. Thinking about the emergency/disaster overall, please list 3 things that worked well: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________7. Thinking about the emergency/disaster overall, what areas need improvement? Consider the following: a. Areas of concern related to the alert and notification: ________________________________________________________________
  • 3. ________________________________________________________________________________________________________________________________________________________________________________________________b. Issues that impeded delivery of alerts/notifications:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________c. How well was information disseminated?________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________d. Any communications problems?________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________e. Resource deficiency issues:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________f. Any issues/concerns regarding cooperation and coordination betweendepartments?________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________g. Any issues/concerns regarding cooperation and coordination withRegional, State or Federal agencies?________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________h. Any legal authority issues?________________________________________________________________________________________________________________________________________________________________________________________________
  • 4. ________________________________________________________________ i. Issues that might inhibit your ability to prepare or respond to future incidents: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ j. Issues that were viewed (or could be viewed) as highly visible in a negative or positive manner by the media or public: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ k. Lessons learned or improvement recommendations for future incidents: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________8. What additional training or drills may better prepare you for future alerts, notifications, field emergency response, EOC activations? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________9. Following are specific "life of an emergency/disaster" stages. If you were involved in any of these, please take this opportunity to record your thoughts, experiences and/or recommendations. a. Pre-events (if there was a warning phase): ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ b. Event: Field Response, Life Safety: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________
  • 5. c. Alert, warning, emergency public instructions: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________d. EOC Activation: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________e. Initial Impact Assessment: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________f. Damage Assessment: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________g. Human Services: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________h. Emergency Public Information, rumor control: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________i. Debris management: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________h. Recovery: ___________________________________________________________
  • 6. ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ i. Demobilization: (Demobilization is the process of the transition of workers and equipment from disaster related duties back to pre-disaster duties, while at the same time responding to post-disaster requirements such as disaster information, recovery work, employee health and safety issues, etc.): ______________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________10. Any other comments, thoughts, recommendations? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________NOTE: Please respond to each question in a complete and readable manner andreturn XXXXX Emergency Management Director as quickly as possible. Thankyou for your assistance with this important process to facilitate improvement.Use additional pages to expand on your responses to the above questions andplease enter the specific number/letter of the question that you are expanding onfor clarity.
  • 7. XXXXX Emergency Support Functions (ESFs) ESF 1-Transportation Responsible for coordinating transportation support to governments and voluntary organizations. Transportation support includes the following: performance of and assisting with evacuation and re-entry, processing of all transportation assistance requests and tasks received in the EOC, prioritizing transportation resources for the transportation of people, materials, and services, and performing all necessary actions to assist with recovery operations. ESF 2-Communications Responsible for coordinating actions to be taken to assure the provision of required communications (2-way radios) and telecommunications (computer and telephone systems) support to disaster personnel. Activation of warning systems and restoration of essential communication systems are coordinated by ESF 2. ESF 3-Public Works Responsible for providing technical advice and evaluations, engineering systems, construction management and inspection, emergency contacting, emergency repair of wastewater and solid waste facilities, removal and handling of debris, and the opening and maintaining of roadways. ESF 4-Firefighting Responsible for firefighting activities and support services including training, suppression, investigations, and code compliance. Areas of responsibility and activities include suburban, urban, rural, and wildland settings and the interface between each environment. ESF 5-Information and Planning Responsible for collecting, processing, and disseminating information to facilitate emergency response and recovery efforts. Preparation of special operations plans and damage and needs assessments are handled by ESF 5. ESF 6-Mass Care Responsible for coordinating efforts to provide shelter, food, and emergency first aid and for coordinating bulk distribution of emergency relief supplies to disaster victims. ESF 7-Resource Support Responsible for providing logistical and resource support to entities involved in
  • 8. delivering emergency response efforts for natural and technological disasters.ESF 8-Health and MedicalResponsible for coordinating health and medical resources needed to respond topublic health and medical care needs prior to, during and following a disaster.ESF 9-Search and RescueResponsibilities include searching for and locating disaster victims in urban, suburban,and rural environments.ESF 10-Hazardous MaterialsResponsibilities include coordination in response to an actual or potential dischargeand/or release of hazardous materials resulting from natural or technological disasters.ESF 11-Food and WaterResponsibilities include identifying, securing and arranging for coordinating thetransport of food and water assistance to affected areas.ESF 12-EnergyResponsible for coordinating the provision of emergency power to support emergencyresponse and recovery efforts and normalized community functions. ESF 12 provideselectric power, distribution systems, fuel, and emergency generators.ESF 13-Military SupportResponsibilities include outlining specific tasks, resources, locations, andresponsibilities to support the military presence in county during disaster operations.ESF 14-Public InformationResponsible for establishing and managing the Joint Information Center (JIC) andcoordinating emergency public warning and information systems.ESF 15-Volunteers and DonationsResponsibilities include expediting and managing the delivery of voluntary goods andservices supporting relief efforts before and after a disaster impact.ESF 16-Law EnforcementResponsibilities include establishing procedures for the command, control, and
  • 9. coordination of law enforcement agencies to support disaster response operations.ESF 16 works with the National Guard in support of security missions and other lawenforcement agency activities.ESF 17-Animal ProtectionResponsibilities include addressing human health risks associated with animals,assisting in the capture/rescue of animals that have escaped confinement or beendisplaced from their natural habitat, providing emergency care to injured animals,providing humane care, handling, and sheltering to animals, issuing and enforcinganimal disease quarantines, removing and disposing of animal carcasses, andreleasing information to the public about quarantine areas, rabies alerts, and otheranimal related issues.ESF 18-Business and IndustryResponsibilities include coordinating emergency activities of private sectorowners/operators and organizations in support of disaster response and recoveryefforts in the XXXXX.