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Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology
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Blogging Librarian vs. Blogging Library: Who Makes the Best Use of Emerging Technology

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A presentation I gave at the 2009 CLA Emerging Technology Interest Group pre-conference at the McGill University Cybertheque library. …

A presentation I gave at the 2009 CLA Emerging Technology Interest Group pre-conference at the McGill University Cybertheque library.

My general topic was the use of emerging technologies in public libraries to a mostly academic librarian audience. My approach was to compare and contrast the use of technologies by myself as a generally but not always tech-savvy librarian and my employer, RPL, generally but not always a tech-savvy library.

The day also featured presentations by John Fink and Jessamyn West and all kinds of live blogging, Twittering and post-event blogging as well:

http://etigcamp2009.pbworks.com/coverage

Published in: Technology, Education
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Transcript

  • 1. The Main Event! B logging Librarian vs. Blogging Library Who Makes The Best Use of Emerging Technology? Jason Hammond Organization Development Specialist Regina Public Library Emerging Technologies Interest Group CLA Pre-Conference May 29, 2009
  • 2. And Who Are You Again?
    • BA – English (1996)
    • First “Real” Job = SPG “ Virtual Book Festival ” Coordinator ( 1997 )
    • First Librarian Job = Branch Supervisor, Southeast Regional Library (2007)
    • “ And if it weren’t for that blasted Julie Jones, I could’ve got away with it too!”
    (It’s hard to see but yes, that is a cake in the shape of a computer that my mother made me for my 21 st birthday. Not a hockey stick. Not a sports car. Not even one of those joke cakes of boobies. A cake… In the shape of… A computer.)
  • 3. Southeast Regional Library
    • Hired as “Branch Supervisor”
    • Responsible for oversight of 46 branches in towns from 200 to 2000 people across SE Saskatchewan
  • 4. Southeast Regional Library
    • Main use of technology = e-mail, web site…and cell phone!
    • Dynix Classic as ILS
    • No wireless in non-city branches
  • 5. How I Was Introduced At My First Coffee Break…
    • “This is Jason Hammond. He’s from Indian Head. He did his MLIS at Western. And he has a blog.” (cue ominous music)
  • 6. To Be Fair (aka “What’s a G-U-R-U? ” )
    • One of the first systems to automate online catalogue in North America (early 1990’s)
    • Assigned E-Branch Research Project
    • Did 2 ½ months of staff and general public training at all branches. (“ Ask The Guru” works better as “Ask the Expert”)
    • Used Writeboard , Survey Monkey , LibraryElf and other 2.0 services whenever I got the chance.
  • 7. Emerging Tech in Public Libraries
    • Ambivalence, lack of trust, understanding
    • Often seen as time-consuming rather than time-saving
    • Many libraries think they’re ahead of the curve when they’re actually behind it.
  • 8. That’s the Warm-up… Now For the MAIN EVENT!!!
  • 9. Who’s Better At Using Emerging Technologies?
    • A chip-head blogging librarian who gets asked to present at an Emerging Technology Pre-Conference and whose mom makes him computer-shaped birthday cakes.
    • The public library system of a mid-sized Canadian city that is one of the best-funded libraries, per capita, in the country and which has a long history of innovation in a number of different areas.
  • 10. In the Red Corner…
    • Born 1973
    • Weighing in at…more than he should.
    • Reach: Worldwide via his blog and Facebook friends (but mostly librarians and library-types.)
  • 11. In the Blue Corner…
    • Born 1908
    • Weighing in at 225 staff members.
    • Reach: Worldwide via web site, blogs and Facebook (but mostly the citizens of Regina.)
  • 12. LET’S GET READY TO RUUUUMMMMBBBBBLLEE!!!
  • 13. “ Expected” LibraryServices
  • 14. Web Site
    • No longer has one, the one he had was crappy anyhow .
    • Static HTML for the most part – labour-intensive but also most flexibility.
    • “ At the Library ” as PDF
    • New “Virtual Services Manager” position coming
    • Move to CMS?
    0 1
  • 15. Intranet
    • Uses LogMeIn.com
    • Uses Sphider open-source PHP search engine
    • Oodles of useful info
    • But no remote log-in so no point for you!
    1 1
  • 16. Message Board
    • None.
    • Staff regularly use free Boards2Go.com message board to buy & sell, provide recommendations
    1 2
  • 17. Traffic Analysis
    • Internal Blog Stats & Flag Counter & Google Analytics
    • Nextstat.com for web site stats and blogs have stats as well.
    2 2
  • 18. Additional Technology Related Services
  • 19. Blogging
    • One main blog since 2006 plus occasional contributions to others that are online and private (work, volunteer)
    • Multiple blogs, both internal and external
    • Frequently cited as “how to do it” by other libraries and observers
    • Many staff have role in maintaining blogs.
    2 3
  • 20. Wikis
    • Use Wikis as needed but not integrated into my blog
    • Internal and external Wikis plus use of PBWiki on occasion
    2 4
  • 21. RSS
    • On every post.
    • Only on content generated by blogs or wikis
    3 4
  • 22. Instant Messaging
    • Have accounts on every service. Use none of them regularly
    • Reference Services uses Meebo
    3 5
  • 23. Podcasts
    • Have uploaded one audio clip of myself from an appearance on community radio, mainly because it was Freedom to Read Week and I kept saying “nutsack”
    • Dunlop Art Gallery site (also maintained by RPL web coordinator) has podcasts as MP3`s and also on iTunes.
    3 6
  • 24. Specific External Services
  • 25.
    • Mostly pics of my two-year old .
    • Hosted local history “scanning party ”
    • Have albums for every branch as well as some other events and services.
    3 7
  • 26.  
  • 27.
    • Mostly clips of my two-year old.
    • Have account but only has two “test” videos on it, both from over a year ago.
    4 7
  • 28.
    • Dumping ground for pretty much everything I find online that I’ll only want to visit once .
    • Prairie History Room has Delicious account for staff and patrons doing research.
    4 8
  • 29.
    • Updating just once a month or so gets me a point here?
    • Yes, because RPL has no Twitter account (though our Deputy Director is a regular user though not about RPL-related issues.)
    5 8
  • 30.
    • 638 friends
    • Published first-ever article in Feliciter about Facebook.
    • 676 fans of our nine branches in total. (885 if you count Dunlop Art Gallery)
    5 9
  • 31.
    • “ Does anybody use MySpace anymore?”
    • “ I don’t know, do they?”
    5 9
  • 32.
    • I have four presentations up (soon to be five?) which have thousands of views
    • I set-up RPL’s Slideshare account but got questioned by a manager as to why I would use it instead of the Intranet
    6 9
  • 33.
    • I use for my online resume and to upload promotional posters for events.
    • No account.
    7 9
  • 34. Mash-Ups
    • I got a takedown notice from Universal Music for using a Loretta Lynn song in a video photo montage I made .
    • Prairie History Room has Google Maps mash-up to show service provider locations and local historical sites
    8 9
  • 35. Other Emerging Technologies
  • 36. Gaming
    • If you’d asked me this ten years ago, I’d have won…now, my son is my home entertainment system.
    • Have Wii for use in branches but with very few games
    • No video games for loan in any format
    8 10
  • 37. Mobile Services
    • My wife and I only have a cell phone in case our car breaks down.
    • We have a mobile version of our web site with links to core services (OPAC, Hours, Film Theatre)
    • Our managers love their Blackberries!
    8 11
  • 38. Downloadable Books
    • I don’t own an iPod and my Sony MP3 player won’t work with my new MacBook
    • Launching Overdrive at the start of July.
    8 12
  • 39. Wireless
    • I have it at home and it’s secured – though I sometimes debate whether I should open it up completely.
    • We have wireless in all our branches with no log-in required, users just need to agree to a TOS page
    8 13
  • 40. Participating In the Conversation
    • I use Google News Alerts , blog comments and trackbacks, NetVibes , referrer stats to monitor what’s being said about me/my blog/my areas of interest.
    • At least one librarian at RPL uses Google News Alerts and Google Blog Search among other methods to monitor what’s being said about RPL.
    9 13
  • 41. New PAC’s
    • I just bought my first MacBook Pro a few months ago so, computer cake be damned, I’m finally cool!
    • Change in focus to roll out latest, newest computers to patrons then staff instead of reverse.
    • New PAC’s have graphics software, Chrome , various games AND a Bit Torrent client (not Azeureus but that`s what I prefer so I`ll like to it!)
    • Talk of loaner laptops in newest branch.
    9 14
  • 42. Innovation
    • Not at the library but I just helped a political candidate launch Canada’s first “money bomb” fundraiser .
    • RPL has a history of innovation and continues to be cited for our use of technology on blogs, by students, and in books.
    10 14
  • 43. Some Other Tech Related Stuff At RPL
    • SILS (Single Integrated Library System) for entire province. Innovative Interfaces instead of Evergreen.
    • Have LibX and custom RPL Search Bar available for download
    • One embedded video
    • Job postings as a blog
  • 44. Final Thoughts…
    • “ Emerging Technology” runs the whole gambit in public libraries. For some, having a web site with a guestbook is still cutting edge.
    • Bureaucracy is the enemy. For example, a library that`s similar to RPL in size and funding might battle just to get a single blog approved (with all kinds of restrictions requested – moderated comments, formal policies approved and posted, language restrictions.)
    • Often times, the innovation is based on a “better to ask forgiveness than permission” model coming from tech-savvy staff.
    • With that said, having sympathetic managers makes a huge difference.
  • 45. Final Thoughts…
    • “ Meet your patrons where they are” is a popular maxim in libraries which is why emerging technologies are so important. If we don`t do this, we`re increasingly missing a huge swath of people.
    • Much emerging technology is antithetical to traditional organizational practice so it’s a major adjustment. (Openness, empower staff, generational shift)
    • What Would Google Do? by Jeff Jarvis
  • 46. Any Questions?

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