Four critical success factors for enterprise mobile app design

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We have just finished writing a new report, called Designing Mobile Apps: A Roadmap for Businesses, which will be available from Ark Group very soon. The focus of this report is on designing mobile …

We have just finished writing a new report, called Designing Mobile Apps: A Roadmap for Businesses, which will be available from Ark Group very soon. The focus of this report is on designing mobile apps for employees and business partners (rather than for consumers or marketing purposes).

One of the key issues that the report addresses is the situated nature of mobile computing - beyond the obvious differences such as screen size, this means that designing mobile apps is different from designing tools that will be used only on a desktop computer.

This diagram is one of many we included in the report and provides a summary of the four critical success factors for enterprise mobile app design.

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  • 1. Four critical success factors for enterprise mobile app design User control and personalisation The user must have ownership and autonomy over how they use the app Collaboration RelevanceThe app must allow the The functionality of the appuser to be connected to must be relevant to theother people and the - work process or practice at -----systems that support the ----- -- - ---- Anne the times and places of usework process or practice Time and place As time and place of use is negotiated by the user, the app must be beneficial to both the user and the business Based on: Kearney, M., Shuck, S., Burden, K. & Aubusson, P. 2012, "Viewing mobile learning from a pedagogical perspective" in Research in Learning Technology, Vol 20. Anne Bartlett-Bragg/James Dellow Headshift Asia Pacific - May 2012