Sept2009 HDI Motown Exec Panel
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Sept2009 HDI Motown Exec Panel

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Sept2009 HDI Motown Exec Panel Sept2009 HDI Motown Exec Panel Presentation Transcript

  •  
  • Agenda
    • 1:00-1:15: Introductions
    • 1:15-2:15: Panel Questions regarding the Present/Past
    • 2:15-2:30: Refreshment & Networking Break
    • 2:30-2:45: HDI & HDI Motown Updates
    • 2:45-3:45: Panel Questions regarding the Future
  • Panelist Introductions
    • Phil Bertolini, Oakland County, CIO/Deputy County Executive
    • Jeff Christofis, Kelly Services, Director of Infrastructure Operations & Services
    • Sean Flater, Volkswagen Group of America, CTO
    • Barry Fleischer, Optimum Technology, CEO
    • Frank Petersmark, Amerisure Mutual Insurance Company, Vice President of IT
    • Theresa Rowe, Oakland University, CIO
    • Emcee: Dave Willmer, Robert Half Technology, Executive Director
  • Panel Format
    • All questions provided in advance by members
    • Emcee will select a panelist to begin each discussion
    • Other panelists can provide their input at any time
    • 6 minute time limit per question to ensure we can cover all questions
    • Submit live questions with the provided index card; Panel will field these questions, if time permits
  • Questions
    • What are you doing to collaborate with others to address the problems facing Detroit’s economy? How are you urging your employees to help?
    • What are your experiences with off-shore support and what is the customer end user perception? Do you see off-shore support coming back to the US?
    • What is your organization’s most important project(s) at present and for 2010?
    • What is the perceived value of your Service Desk?
    • What keeps you up at night?
    • What is the most important measurement of IT and why?
    • How are you cutting costs while continuing to improve service without reducing staff?
    • What do you think we can do to draw and retain talent locally?
    • How has the process for measuring employees’ performance changed if your company’s overall performance did not meet expectations?
  • See you in 15 minutes!
  • Questions
    • What new and upcoming trends do you see your organization implementing and why?
    • Do you see “Open Source” helping you do more with less?
    • How do you envision your Service Delivery Model changing to support your user base?
    • What challenges do you project our industry will be facing in the next 5 years?
    • What do you believe is your greatest challenge for 2010? 
    • In reference to Detroit’s emergence from the current economic situation, what do you see in the technology space in the coming years? Do you see opportunities in Green Technologies?
    • What educational requirements are needed for future hiring?
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