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Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
Wikis In Legal Practice   Nov. 11th, 2008
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Wikis In Legal Practice Nov. 11th, 2008

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    • 1. Wikis in Legal Practice November 11th, 2008
    • 2. Pre-wiki state <ul><li>No Document Management System </li></ul><ul><li>Individual folders on the shared drive </li></ul><ul><li>Reliance on email for finding information </li></ul><ul><li>Intranet – centralized method of publishing </li></ul><ul><ul><li>Many pages were not up to date </li></ul></ul><ul><ul><li>No search engine </li></ul></ul><ul><li>IT Department </li></ul><ul><ul><li>Too many projects & resource constraints </li></ul></ul>
    • 3. Interim Solution- Domino Wiki <ul><li>Lotus Notes solution </li></ul><ul><li>Basic wiki functionality </li></ul><ul><li>Good short term solution – IT happy it’s behind the fire wall </li></ul><ul><li>IT set-up shell structure </li></ul><ul><li>Page development, organization, tagging, adding content - not reliant on IT </li></ul>
    • 4. Domino Wiki Creation <ul><li>Municipal Practice Group Wiki </li></ul><ul><li>Litigation Wiki </li></ul><ul><li>Knowledge Management Employment Contract Wiki </li></ul><ul><li>Articling Student Wiki </li></ul>
    • 5. Domino Wiki - Benefits <ul><li>Easy to deploy </li></ul><ul><li>Fast set-up </li></ul><ul><li>One stop shopping </li></ul><ul><li>Centralized collection of practice documents </li></ul><ul><li>Tags – quick access to information </li></ul><ul><li>After hour wins </li></ul><ul><li>Updating responsibility moved to assistants, law clerks & associates </li></ul>
    • 6. Domino Wiki - Disadvantages <ul><li>Single sign-on for each wiki </li></ul><ul><li>Information Silos </li></ul><ul><li>No commenting or other Web 2.0 features </li></ul>
    • 7. Enterprise Selection <ul><li>Evaluated leading Web 2.0 tools </li></ul><ul><li>Selected ThoughtFarmer due to: </li></ul><ul><ul><li>Simplicity & Ease of Use </li></ul></ul><ul><ul><li>Web 2.0 features – Tagging, RSS, Commenting, Profiles, Favourites/Linking, Email Publishing </li></ul></ul><ul><ul><li>Experience with B.C. legal market </li></ul></ul>
    • 8. Enterprise Pilot & Implementation <ul><li>Pilot Group – 20 lawyers, assistants, IT & KM representatives </li></ul><ul><ul><li>2 month pilot </li></ul></ul><ul><ul><li>Developed business case </li></ul></ul><ul><li>Data migration </li></ul><ul><li>Launched May 12th </li></ul>
    • 9. Home Page
    • 10. Litigation Practice Group Page
    • 11. Municipal Tags
    • 12. Statistics <ul><li>Since May 12 th Launch: </li></ul><ul><ul><li>490 pages created </li></ul></ul><ul><ul><li>987 documents added </li></ul></ul><ul><ul><li>317 links created </li></ul></ul><ul><ul><li>25 comments added </li></ul></ul>
    • 13. Benefits <ul><li>Personal Knowledge Management Enabler </li></ul><ul><ul><li>Lawyers are using profiles to publish personal precedent collections, articles, presentations </li></ul></ul><ul><li>Transparency </li></ul><ul><li>Ease of updating pages </li></ul><ul><li>Automatic navigational structure </li></ul><ul><li>Web 2.0 features improve collaboration </li></ul><ul><li>Easier to find info - browse by tags or search </li></ul>
    • 14. Best Practices <ul><li>Start with small wins </li></ul><ul><ul><li>Pick a collaborative pilot group </li></ul></ul><ul><li>Select a tool that is very easy to use </li></ul><ul><ul><li>Not too many bells and whistles! </li></ul></ul><ul><li>Don’t force participation </li></ul><ul><li>Expect Browsers & Contributors </li></ul><ul><li>Executive or Partner Champions </li></ul>
    • 15. Best Practices continued <ul><li>Transfer responsibility to departments & groups </li></ul><ul><li>Develop a process for each practice group </li></ul><ul><li>Transparency </li></ul><ul><li>Incorporate page & document creation into training </li></ul><ul><li>Offer one-on-one training </li></ul><ul><li>Share progress/success stories </li></ul>
    • 16. Lessons Learned <ul><li>Not all users are active contributors </li></ul><ul><li>Vendor support </li></ul><ul><li>Difficult to maintain momentum </li></ul><ul><li>Process for each group is different </li></ul><ul><li>Generation gap </li></ul><ul><li>ROI is difficult to measure </li></ul><ul><li>Still reliant on email – interface is not blackberry compatible </li></ul>
    • 17. Next Steps <ul><li>Upgrade & Refresher Training </li></ul><ul><ul><li>Blogs, Discuss Forum, News Items, Calendar </li></ul></ul><ul><li>Value Add </li></ul><ul><ul><li>Tags </li></ul></ul><ul><ul><li>Descriptions </li></ul></ul><ul><li>Implementation of DMS </li></ul><ul><ul><li>Guidelines & Process for both platforms </li></ul></ul>

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