Improved productivity, scalability and reduced TCO for a large Global Custodian

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A large global custodian was exploring various avenues to enhance end-customer and regulator comfort by identifying a partner who can scale up to maximize the benefits of outsourcing and also ensure standardization, transformation without incurring large financial outlays.
Download our Banking and Finance Services Industry case-study to learn how HCL’s unique partnership model brought scalability, standardization and transformation for a global custodian and delivered the client’s need for operational control and branding with minimal financial implications.

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Improved productivity, scalability and reduced TCO for a large Global Custodian

  1. 1. Copyright © 2014 HCL Technologies Limited | www.hcltech.com Case Study HCL's unique partnership model improved productivity, scalability and reduced TCO for a large global custodian
  2. 2. Business Problem  A leading financial services provider offering a flexible suite of services that spans investment management, research and trading, and investment servicing. • Operational control and branding for the end customers Operational Control Scalable Partner • Partner for growth and standardize processes • Minimal financial involvement Reduced TCO Client’s Objectives 2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com
  3. 3. Business Solution • A true open-book partnership and complete transparency • Support client's need for branding and control over operations • IP protection and management commitment without sacrificing transformation potential • Provides controls over the processes to the client, without having to worry about setup and staffing • A scalable model for growth with service delivery and productivity improvements ownership with HCL 3 Copyright © 2014 HCL Technologies Limited | www.hcltech.com
  4. 4. Key Benefits • Transforming & streamlining operations - improved productivity resulting in cost reduction • Complete control over the process with zero set-up & staffing involvement • Branding and control over operations • Advantage of a captive but strength of a 90,000 strong organization • Ability to attract and recruit talent with the HCL brand CLICK TO DOWNLOAD CASE STUDY 4 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

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