Human ResourceOutsourcing ServicesThe   agility and performance of employees                                   during thes...
Service Offerings                                                              Workforce Administration                   ...
Case Study 1                                                                        Engagement Quick Facts                ...
HCL – Global Operations                                                                                                   ...
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HCLT Brochure: Human Resource Outsourcing Services


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The agility and performance of employees during these competitive times empowers organizations with a powerful competitive edge. The HR today spends more time on transactional activities. These activities are not part of the strategic objectives.

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HCLT Brochure: Human Resource Outsourcing Services

  1. 1. Human ResourceOutsourcing ServicesThe agility and performance of employees during these competitive times empowersorganizations with a powerful competitive edge. The HR today spends more time on transactional activities. Theseactivities are not part of the strategic objectives.HCL recognized as a leader in outsourcing, helps you transform your most valuable asset – Human Capital.Leverage our deep domain expertise, integrated technology focus, flexible services and cost-saving HRO solutions tostrategically manage your business. “Employee First”HRO at HCL, the next-generation, global HR outsourcing services has its genesis in HCLsphilosophy. “Employee First” philosophy is all about empowering and engaging employees that maximizecustomer value and build a sustainable organization for the future.
  2. 2. Service Offerings Workforce Administration Workforce Development Benefits Administration Recruitment & Staffing Expat Administration Compensation Payroll Business Intelligence (Reporting, Analytics &Compliance) Employee Solution Center Employee Self Service / Manager Self Service HR IT and Infrastructure HRO at HCL will assist you... ? Strategic HR Expertise Focus on Ranked in the “Leaders” v experts with experience in global HRO market Domain category of the 2009 Global v flexibility to meet changing business conditions Increase Outsourcing 100 Transform the organization, focus on customer employees through our Innovative EFCS v IAOP (International Association philosophy of Outsourcing Professionals) 2010 ? HRIS Cost Reduce vcosts through superior performance & optimized cost structure Lower v fixed costs into variable costs Translate v and Transparent Pricing Simple ? HR Operating Performance Improve Ranked No.1 Employer in India and Best v HR operating performance, Improved service to employees Improve Employer in Asia v standardization across the globe with only some localizations to address country specific Process Hewitt Associates, 2009 regulations. v to large skilled HR resource talent pool Access Multi Lingual support from near shore and onshore v vbest practices Global ? HR Technologies Need Meet your Ranked No.1 in the Top Cross Industry BPO Comprehensive HRO solution across IT Infrastructure, Applications and BPO v Vendors Deep expertise on diverse HR ERP platforms Like Oracle, PeopleSoft and SAP etc. v Ranked 1st among the Top 50 Best Managed Integrated, flexible, cost-effective, Platform-based solution for HRIS Transformation v Global Outsourcing Vendors v proprietary HCL tools and methodologies Deploy The Black Book of Outsourcing, 2009 ? Risk Management Enhanced v operational controls Robust von compliance Focus Consistent delivery on customer-specified parameters v Transparent account management procedures driven by senior management focus v First BPO company in the world to be Single View of the Global Employees ? appraised at Maturity Level 5 of People CMM QAI, 2009 v provide consistent & accurate data across one system Ability to v any reporting challenges that Customer faces. Addressing ? and Statutory Service Compliance v and Payroll Compliance support through established partner network Statutory vand Regulatory Tax filling support from multi location Audits
  3. 3. Case Study 1 Engagement Quick Facts ? months of HR self service experience 3600+ man ? 500 clients served 14 fortune Company Overview ? active employees using the system 500,000+ ?global multi process HRO provider; Leading ? managers and HR users 90,000+ Delivered HRO services to multiple fortune 500 ? + ESS, MSS transactions supported every year 1 million organizations ? product releases supported 4 major HR Results Outsourcing Objectives ? cost of operations Reduced ? quality and processes Improved ? Manage multiple ERP applications for company’s 14 clients in multiple business domain located Best-in-class delivery ? across globe ? infrastructure and services Dedicated ? HR business processes for 1,80,000+ End to End ? quickly ramp up to 6 times the initial FTE number Ability to employees ? 10 Technology Platforms More than HCL Value Proposition ? associated to stringent SLA, disaster Challenges HCL delivery centers serve as virtual extension of client’s multiple support centers ? recovery and security norms Proven cost effective transition methodology as laid down under ASSeTTM ? ?for Governance at various levels of the engagement Forums ? process framework to align all organizational processes with client Integrated expectationsCase Study 2 Company Overview?Global supplier of Automatic Test equipment (ATE)Leading Competitive Differentiator Competitive pricing model ? Outsourcing Objectives ? & control – permits to retain core FlexibilityPayroll processing for US based employee population? processes on co-sourced model? total cost of ownershipBring down ? change management – Extension of Little or no? efficiencies by shifting from a AMC model on LicensesBring cost service with existing relationship? the operational efficiencyImprove HCL Value Proposition Results? powered Oracle Partnership enable subscription LicenseHCL BPO Annual cost savings of 35%. Reduced cost ?? existing Oracle Payroll application to R12Upgrade through subscription license model and offshore? solution with Infra, IT and HCL BPOIntegrated leverageOracle Platform for seamless integration to HR applications and automated GL/AP? Per Employee per month pricing with unlimited ?posting pay runs; resulted 30%cost benefit over pay slipPayroll Helpdesk services for business hours? charge model
  4. 4. HCL – Global Operations FINLAND CANADA SWEDEN U.K. Belfast NETHERLANDS KRAKOW, London BELGIUM POLAND GERMANY Toronto SWITZERLAND BEIJING, CHINA Utah Chicago FRANCE Sunnyvale Stamford New Jersey ITALY JAPAN Irvine Dallas Fairfax Israel CARY, NORTH CAROLINA Los Angeles Columbia SHANGHAI, CHINA Houston Dubai INDIA HONGKONG Mexico City Puerto Rico MALAYSIA SINGAPORE Sao Paolo SOUTH AFRICA Brisbane SAO LEOPOLDO, BRAZIL Perth Sydney Melbourne Auckland Wellington Corporate Headquarters Delivery Centers Regional Delivery Centers (RDC) Sales Offices Global Delivery Centers (GDC) Planned Delivery Centers Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busy developing solutions for 500 customers in 31 countries across the world. How can I help you? Copyright 2011 HCL Technologies Ltd. Give your company the advantage of HCLs HRO Solutions. To schedule a meeting, email us at: