How HCL achieved Platform Transformation for the second largest Food Services company in the US


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Client Information
Second largest food service company in US
Business Challenges
Disparate systems architecture leading to lower time to market, complex data environment & supply chain applications could not handle scale
HCL Solution
In tandem resolution of data and systems architecture through a consulting based approach. Implemented Automated Supply chain tools to reduce complexity and enhance scalability

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How HCL achieved Platform Transformation for the second largest Food Services company in the US

  1. 1. IT Transformation and Application Development to achieve Platform Transformation for the second largest Food services company in the United States Copyright © 2014 HCL Technologies Limited |
  2. 2. Customer Business Challenges.. A high need to build in process to ensure lower defects, faster delivery and tools adaptability as the supply chain was largely driven on legacy environment and dependent on key people There was a decentralized multi-technology finance systems support environment (including PeopleSoft Finance and HR, Mainframe, Tandem, Oracle and Java), which was heavily dependent on key skilled people; Low process maturity leading to a high backlog of tickets Enterprise Reporting and Data Warehouse spread across a set of different systems i.e. 7 data warehouses and 2 reporting platforms. Complex environment, high tickets volume, low process maturity and volatile staff led to high cost of support and lack of knowledge retention Supply chain applications primarily based on a non-scalable legacy platform (Tandem and Mainframe) High cost of license and handling due to 7 different data warehouses. 2 Copyright © 2014 HCL Technologies Limited |
  3. 3. HCL’s Approach  Enhanced sales and warehouse systems applications primarily based on Tandem  Provided application support and maintenance of multi-technology applications under finance systems  Provided application support and maintenance of multi-technology applications for BI and Data Warehouse systems  Enabled SOA Modernization across the supply chain to build an open and scalable foundation for improved customer service  Facilitated Data Warehouse Consolidation and Retirement  Developed specialized CoEs with customer to gain high productivity and quality by leveraging our offshore strength and best practices: • SOA Transformation CoE • Legacy Development CoE • Data Warehouse Support CoE • PeopleSoft Development and Support CoE • Custom Development CoE  Utilized technologies such as HP-Tandem, IBM Mainframe, PeopleSoft, Software AG, Oracle PL/SQL, OBIEE, Java, Power-builder, Microsoft SharePoint, Hyperion.  Provided Legacy Development, DWBI Development and Support, PeopleSoft Support and Development, Testing Services. 3 Copyright © 2014 HCL Technologies Limited |
  4. 4. Customer Outcomes.. An open and future ready platform for faster development and integration for higher level of customer service. An enterprise data warehouse and reporting platform that helped save about $5 Mn YoY Reduced time to market Cost saving through 40% off-shoring; Onsite-Offshore (24x7) Support Centralized Business Intelligence and Data Warehouse platform Orchestrated roadmap for retirement Re-usable Infrastructure and data models across O2C and P2P 4 Copyright © 2014 HCL Technologies Limited |
  5. 5. What else you need to know... For more details to understand the HCL solution please click on the link below CLICK TO DOWNLOAD THE BROCHURE HCL invites you to undertake our free Next Generation Banking Analytics Assessment to help your analysis of the right approach for your company. We would be happy to demonstrate our BW on HANA proof of concept, showing the power of an integrated finance and risk architecture. 5 Copyright © 2014 HCL Technologies Limited |