Microsoft publishes a Case Study on HCL’s Sales best-in-class Collaboration Platform based on SharePoint 2010.
HCL has had exponential growth, and opened offices in multiple countries across the globe. As employees are the core of the HCL sales process, the management wanted to transform the way its global sales force communicates and collaborates. The goal was to enhance sales productivity, shorten sales cycle and close deals faster. To achieve all this, its Sales Excellence Team came up with a sales portal, Wikiportal, developed on Microsoft SharePoint Server. The platform has proved to be an excellent means of connecting over 10,000 sales, marketing and solutions employees spread across 31 countries in order to share ideas, knowledge and collaborate. Moreover, successful innovations, such as customer reference management directly impact revenue, while knowledge sharing and collaboration amplifies employee productivity.