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With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of the next generation of global services. Everest Group assesses the capability of 14 ITO service providers specific to the life sciences sector and has maps them on Everest Group’s Performance | Experience | Ability | Knowledge (PEAK) Matrix. The PEAK Matrix is a composite index of a range of distinct metrics related to a provider’s capability and market success. HCL Technologies has been rated as a Star performer. HCL has built a significant revenue stream from IO services in existing life sciences engagements, to top up its already prominent presence in the AO space, enabling significant growth on a sizable revenue base.