Goal: Frame the enterprise cloud computing conversation by highlighting the evolution from traditional to cloud computing models. Define industry taxonomy around private and public clouds. A couple of data points from internal Microsoft research: 41 percent of our customers are using services across datacenters on premises and in public clouds. 80 percent of our customers over the next three to five years will use hybrid models.Talking pointsTransition from previous slide Let’s start with the definitive evolution that's happening within IT.Customers are telling us that they are increasingly considering cloud computing models (versus just deploying physical and virtual environments). <click> If you’re referring to Infrastructure as a Service (private cloud), you're thinking about your datacenter as a set of pooled resources (including compute, network and storage), not in terms of individual hosts or VMs.If you’re referring to public cloud, you're talking about building applications that will then be delivered as a service. The platform provides all the required building blocks for your app. Think Windows Azure. Between private and public cloud, we believe that the concept of delivering IT as a Service will transform how customers consume IT and will deliver a completely new cost structure at a much higher level of business responsiveness.We believe hybrid environments will become the norm over the next few years. A common toolset with integrated physical, virtual, Private, and Public cloud management will help you optimize your return on investment.
SaaS PPM - How Do You Know When It's Right For You? EPM Live Webinar Presentation
SaaS PPMHow Do You Know When It’s Right For You? Webcast Series Jose Levy 7/12/12 firstname.lastname@example.org
TopicsEvolution of SaaSValue of SaaS to the OrganizationSaaS Readiness FactorsBenefits of SaaS PPMEPM Live PPM SaaS – The Right PPM Solutionfor Your Organization
What Is SaaS?Software as a Service SaaS is software thats owned, delivered and managed remotely by a third party provider. – Consumed in a one-to-many model by all contracted customers anytime, on a pay-for- use basis or as a subscription based on use metrics.
Evolution of SaaS Models Service Component Colocation Managed Fully Service Outsourced Business Process Layer Process Owner, Application Admin Application Layer EPM Live Application Infrastructure Layer SQL Server Operating System Layer Windows Device (Physical/Virtual) CPUs Networking Layer Firewall, Routers, Redundancy, Load Balancing Data Center Layer Physical Security, Power, Connectivity, Business ContinuityManaged Hosting Service – Mandatory Requirement: Two Way Platform Assurance, Chris Borysowich, IT Toolbox, 4/24/12
PPM SaaS Future-Trusted Advisor Role PPM Roles and Responsibilities Matrix EPM Live Added Value Roles PPM Manager Administrator Architect Business System P - Primary S-Secondary Responsibilities Ensure adequate resource capacity exists to match required service levels for the current and future needs of the business and to ensure that existing resource capacity is optimized P Manage Enterprise Data Settings S P Manage Enterprise Calendar Settings S P Manage Project Plan Template Settings S P Manage Timesheet and Task Management Settings S P Manage Views and other out of the box reporting S P Manage Operational Policies S P Manage Queue Management S P Manage Database Administration Settings in Server Settings S P
Determine the Value of SaaSSaaS is a viable alternative to traditional ITmodels: Enables companies to fund software deployment from an operating budget. Helps companies with limited IT resources deploy software capabilities. Allows deployment of functionality quicker.
Rationale for PPM SaaS Seeking mainstream PPM features delivered via service for immediate process integration and reporting. No specific needs for extensive customization or deep integration. Data, network, application and security offered by PPM SaaS provider are sufficient. Financial model is more attractive than a on premise implementation. PPM readiness (maturity) is at a level commensurate with PPM SaaS application. Manageable user group(s) deployment Desire not to overspend in PPM applicationMagic Quadrant for Cloud-Based Project and Portfolio Management Services, Gartner 6/27/12
SaaS vs On Premise CostSaaS Model On Premise Model Yr1-Yr3 Yr1-Yr3 EPM Live Per User Licensing (One Time License with AM)EPM Live Per User SAAS Subtotal Licensing $ -Total Software SAAS Cost $ - Total Software Licensing and Annual Maintenance $ -EPM Live Implementation Cost EPM Live Implementation (One Time)Ongoing Help Desk and Consulting Support Subtotal Implementation Cost $ - Subtotal Ongoing Help Desk and Support $ - Ongoing Help Desk and Consulting Support (Annual Ongoing) Subtotal Ongoing Help Desk and Support $ -Total Implementation, Help Desk and Support $ - Total Implementation, Help Desk and Support $ -Cumulative Total $ - Internal Hosting Cost (Estimated) TCO SaaS $ - N-Tier Server Architecture (Comparable Managed Service) $ - Internal Admin Cost (Estimated) Direct FTE Time - (Business Architect and Backend Admin) $ - Indirect FTE Time - (Other Roles) Cumulative Total $ - TCO On-Premise $ -
Readiness FactorsDo you have a PPM business process to beautomated with the SaaS solution?– Can the process be executed with the solution?
Readiness FactorsHave you specified integration requirementswith on-premise applications, other SaaSsoftware services and data sources?– Identify data sources necessary to support the application (for instance, product data from core or legacy systems).– Do not to over-engineer the data refresh requirements
Readiness FactorsHave you created security specifications toevaluate the SaaS providers data centerpractices and staffing?– Establish a minimum acceptable level of security– Make a trade-off between cost and additional security for providers that exceed the minimum
Readiness FactorsHave you assessed your internal networkand internet bandwidth to ensurereadiness for the additional traffic theSaaS solution will require through thefirewall?– How many users, and where are they connecting from?– How often are they connecting?– How long are they connected?– How much data will be transferred?
Readiness FactorsHave you determined the uptimerequirements of the application for theSaaS provider?– End-to-end service availability is a better metric to accurately assess the impact on your business.
Readiness FactorsHave you determined staging and testingprocesses for the software service updatecycle?– Be sure to incorporate testing integrations and new functionality as part of the upgrade process
Readiness FactorsHave you defined the problem resolutionprocess?– Define Support (Troubleshooting) and Help Desk process with SaaS Vendor.
Readiness FactorsHave you developed an enhancement andchange-request process, includingadministration ownership?– Internal process required for managing change requests and applying configuration changes.
SaaS BenefitsLower initial costsPay for what you useFaster and less-expensive implementationsLower riskReduced operational managementrequirementsLower upgrade costsLower switching costsHigher user adoption due to anytimeaccess, and only internet access isrequired.
Solutions For EveryoneProject, Portfolio & Work Management Solutions For Everyone Strategic Portfolio, Project & Work Management Enterprise Project & Work Management Demand Management Portfolio Management Web-based Project Collaboration Project Visibility Financial Management Resource Management Capacity Planning Schedule Management Time Management Enterprise Governance Team Collaboration Work Management Program Management
ProjectEngineA simple, online project management tool thatmakes working together on projects, easy. Target Users • Low cost with no need for expenditure approvals • Share their work assignments with their teams • Automate collaboration for team statusing to increase productivity and reduce manual work • Deliver project and work on time, on budget and with quality but no cross project reporting needs • Get up and running online today with no heavy one-on-one training needs • Out of box tool with little to no customization needs • Share and Collaborate on Project Artifacts with team members (Documents, Discussions, Issues, Contacts, Announcements, Meetings, etc.)
WorkEngineWorkEngine ensures that your business executes allprojects and all work more effectively, efficiently andtimely. Target Users • Executive buy in for an Enterprise Project Management system obtained • Share multiple schedules and other work with their teams • Account for different types of work that affects projects resources (services, products, requests, etc.) • Automate collaboration for multiple teams to status increasing productivity and reducing manual work • Team members update status for multiple projects and work items • Produce projects on time, on budget and with quality and needs to report against work health across departments/enterprise • Overall resource workload and availability for proper resource allocation
PortfolioEnginePortfolioEngine aligns projects and work to your businessobjectives, to make sure the right investment decisionsare executed. Target Users • Top-down planning tool that will allow them to select and prioritize the right projects/work that align with strategic objectives • Project/work resource capacity planning to ensure the right resources are on the right projects at the right time and can meet resource management needs • Project/work forecast costs to ensure alignment with budgets/targets • Scenario modeling to create the most profitable portfolio • Lower priority for detailed project execution functionality • Require configuration of process, support and training
Deployment OptionsEPM Live Provides The Power of Choice On SaaS Hosted Premise Flexibility to Move Across Models
Supported Cloud EnvironmentsThe Power of Choice Virtual Physical Shared Dedicated Dedicated Physical
EPM Live Advantages Built on SharePoint for ease of use and familiarity SaaS and On-Premise offerings Pre-built solutions for rapid deployment Solution options to “meet you where you are at” Applications to manage all work Deployment Options and Bundled Services Customer support program and options EPM Live University Application Marketplace