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Trends & Transformations
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- Slide 1: Libraries, Learning & Digital Space
Helene Blowers
Digital Strategy Director
Columbus Metropolitan Library
www.LibraryBytes.com
http://www.flickr.com/photos/hamed/429069420/
- Slide 4: http://www.youtube.com/watch?v=pMcfrLYDm2U
http://www.youtube.com/watch?v=fhnWKg9B2-8
http://www.youtube.com/watch?v=QeoKQbT8BKs
- Slide 6: http://www.personoftheyear.be/
- Slide 8: http://www.flickr.com/photos/popoever/234877734/
- Slide 9: The spring of 2006 will go down as a curious
moment in (time when) the mainstream-media
steamroller caught up with a bona fide cultural
phenomenon, then flattened it into a cliché
before the average person knew what all the
fuss was about. That's ironic, because the fuss
was about the average person--that is, his or her
participation in what's known as \"social
media,\" \"social networking,\" \"user-generated
content,\" the \"live Web.\"
June 06
The Network Unbound, Fast Company June 2006
- Slide 14: http://my.nytimes.com/
- Slide 15: http://www.fastcompany.com
- Slide 16: Dec 07
- Slide 17: “The central idea of (Web 2.0 technologies) is harnessing
collective intelligence.” - Tim O’Reilly, O’Reilly Media
- Slide 18: “Web 2.0 generally refers to a second generation of
services available on the WWW that lets people
collaborate and share information online.” - Wikipedia.com
Shared Pictures =
Shared Videos =
Shared News =
Shared Bookmarks =
Shared Knowledge =
Shared Everything =
- Slide 19: Web 2.0 Communities
Niche communities
- Slide 21: • Those who know how to “think” about search vs. those who don’t.
• Those who know how to validate soft information vs. those who don’t
• Those who know where to find information in new “hot” channels vs.
those who don’t.
• Those who understand the current culture of informal languages vs.
those who don’t.
• Those who know how to get information to travel to them vs. those
who still chase it.
• Those who have the knowledge and skills to create and re-mix digital
media and those who don’t.
• Those that understand learning is a continual process vs. those that
view learning as an achievement.
- Slide 22: http://www.flickr.com/photos/roberdan/64881788/
- Slide 24: 3 million times the information
in all the books ever written
Source: The Exploding Digital Universe: An IDC White Paper, March 2007
- Slide 25: “By the year 2010, 70% of all digital information being created will
be user-generated.”
http://www.flickr.com/photos/mr_biggs/215592586/
- Slide 27: http://www.flickr.com/photos/lynetter/438825695/
- Slide 28: http://www.flickr.com/groups/passionquilt/pool/
- Slide 29: MORE CONTENT = MORE INFORMATION = MORE KNOWLEDGE
“viewing content accounts
for 47 percent of time spent
online in 2007, up from 34
percent in 2003. Web search
accounted for 5 percent of
time spent online in 2007
from 3 percent in 2003. “
Nielsen/NetRatings Study 2007 – 4 years
- Slide 30: Not only is information expanding, it’s …
…accessible in small bytes
http://www.flickr.com/photos/esther17/46689372/
- Slide 32: Search inside the Music (Sun labs) project extends music search to search 'inside the music', that is, to search not just titles,
keywords and artists, but to search music by music content and context. We want to help people find and organize their music based
on all of of the properties of the music including such properties as acoustic similarity, mood, lyrics, musical theme, melody, tempo,
rhythm, and instrumentation.
- Slide 36: \"To get as good at browsing as we are at
finding - and take advantage of the digital
opportunity - we have to get rid of the idea that
there's a best way of organizing the world.\"
- David Weinberger, Everything is Miscellaneous
- Slide 37: Libraries need to …
… and
incorporate
it in your
planning.
http www.flickr.com/photos/akireserranophotography/423045954/
- Slide 38: http://www.flickr.com/photos/vanessawoz/141430429/
- Slide 39: RSS
Widgets
API
Tagging
Mobile computing
Integrated into
“my space”,
not yours
- Slide 45: http://www.flickr.com/photos/ambermac/12540241/ July 10th - W3C announces they will tackle widgets
- Slide 47: Widget Economy
“The Web is
splintering. Centralized portals
don't matter anymore in an era
when Google and Digg will filter
the ever-changing Web for you
much more efficiently. “
- Business 2.0
- Slide 48: http://www.hclib.org/teens/MySpace/AddCatalogsearch.cfm
- Slide 49: http://www.plcmc.org/Catalog/plugins.asp
- Slide 52: http://www.columbuslibrary.org
- Slide 53: Libraries need to …
… and stop
focusing
on the
“home page”
- Slide 54: http://www.flickr.com/photos/dragonarium/217107351/
- Slide 57: 55% of online teens use social networks
48% of teens visit social
networking websites daily
91% of all social networking
teens say they use the sites
to stay in touch with friends
they see frequently, while
82% use the sites to stay in
touch with friends they rarely
see in person.
72% of all social networking
teens use the sites to make
plans with friends;
49% use the sites to make
new friends.
CC http://www.flickr.com/photos/22749172@N03/2336097581/
Pew Internet & American Life Project: Social Networking Websites and Teens: An Overview - Jan 2007
- Slide 59: Types of social information
Photos, podcasts, blogs, scapblogs,
- Slide 62: Libraries need to …
… and join the
social
evolution.
http://www.flickr.com/photos/7942597@N07/471426017/
- Slide 63: http://www.flickr.com/photos/jadensmommy24/505176824/
- Slide 64: - Patricia Martin
- Slide 65: Photo of the broth art
http://www.thebroth.com/art6108.html
- Slide 66: Bloggers: A portrait of the internet’s new storytellers, July 2006
- Slide 67: A Typology of Information and Communication Technology Users, May 2007
- Slide 68: http://teens.columbuslibrary.org
- Slide 69: http://www.acpl.lib.in.us/
- Slide 70: http://www.flickr.com/photos/acplinfo/tags/dayinallencounty2007/
- Slide 71: http://www.plcmc.org/fotofun/default.asp
- Slide 72: http://www.plcmc.org/fotofun/
- Slide 73: http://teens.denverlibrary.org/media/youtube.html
- Slide 74: http://teens.denverlibrary.org/media/youtube.html
- Slide 76: http://www.youtube.com/watch?v=J4aMHqepbSU
- Slide 77: Libraries need to …
… and allow
customers
to use your
space to
celebrate
themselves
http://www.flickr.com/photos/wireful/62340182/
- Slide 78: http://www.flickr.com/photos/ladybugsleaf/104156643/
- Slide 79: http://www.flickr.com/photos/lynetter/323025188
- Slide 81: 43% of Internet users feel as \"strongly\" about virtual communities as real ones
Source: Center for the Digital Future: University of Southern California, 2007
- Slide 82: InfoIsland @ Second Life
- Slide 83: Library 2.0 staff meeting
From Flickr pool: http://www.flickr.com/groups/secondlifelibrary/pool/
- Slide 87: Adult Second Life Library project:
http://infoisland.org/
- Slide 88: Libraries need to …
… you never
know where
you may find
new customers
to serve.
http://www.flickr.com/photos/jennie_m/97330017/
- Slide 89: http://www.flickr.com/photos/beija-flor/335463126/
- Slide 91: 96 percent of students with online access report that
they have used any social networking technologies
http://www.flickr.com/photo_zoom.gne?id=1381799047
- Slide 92: 56.6% log into their
community daily
70.4 % of onlinel
community members
interact with other
members of their
community while logged
in.
Participation in online
communities leads to social
activism with more than
40% saying they
participate more
21% of online community
members have taken off-
line actions related to their
online involvement
- Slide 93: www.myspace.com/libraryloft
- Slide 94: http://www.aadl.org
- Slide 95: Legend of Zelda Twilight princess - nintendo
- Slide 96: http://pikespeakld.ning.com/
- Slide 97: Libraries need to …
… and don’t
assume
they will
find (or be
comfortable )
in ours.
http://www.flickr.com/photos/exodusimages/426469067/
- Slide 99: twittervision.com/maps/show_3d
- Slide 100: http://www.flickr.com/photos/lynetter/380604699
- Slide 105: http://www.40families.org/
- Slide 106: http://www.flickr.com/photos/40families/
- Slide 108: Libraries need to …
… it’s all
about
making
connections
- Slide 109: http://www.flickr.com/photos/h19/300501629
- Slide 111: http://www.flickr.com/photos/toddography/12034661/
- Slide 112: Enable
or
Disable?
- Slide 113: http://www.flickr.com/photos/lynetter/267334862/
- Slide 114: Enlightening Expanding Communities Energetic
Empowering Individuals Enabling
Equality Engaging users Embedded Embracing Enchanting
Encouraging participation… etc.
- Slide 115: Libraries need to …
… then when
we try to
control.
http://www.flickr.com/photos/celesterc/540341359/
- Slide 116: What strategic
elements
do you need to
focus on in order
to support
today’s
Virtual Users?
- Slide 118: To enable our customers to
connect with library staff, its
VIRTUAL services and with
each other in
USERS meaningful ways.
Our customers feel
CONNECTED
- Slide 119: To provide our customers with a
rich online experience
VIRTUAL that enhances their
local branch experience &
USERS daily lives.
Our customers feel
They’re
getting VALUE
- Slide 120: To enable our customers to
personalize their library
experience allow our
VIRTUAL
community to celebrate
USERS themselves.
Our customers feel
GOOD
about
THEMSELVES
- Slide 121: VIRTUAL
USERS
- Slide 122: 8 Steps to Marketing 2.0
1
Learn about
social
media
- Slide 123: 8 Steps to Marketing 2.0
2
Participate &
join the
conversation
http://www.flickr.com/photos/annabelb/25488751/
- Slide 124: 8 Steps to Marketing 2.0
3
Develop a
2.0
marketing
plan
http://www.flickr.com/photos/laughingsquid/463805061/
- Slide 125: 8 Steps to Marketing 2.0
4
Create
social
celebrations
http://www.flickr.com/photos/seraphimc/1340792910/
- Slide 126: 8 Steps to Marketing 2.0
5
Help your
library
brand &
content
http://www.flickr.com/photos/araleya/2048088388/
travel
- Slide 127: 8 Steps to Marketing 2.0
6
Play with
multimedia
http://www.flickr.com/photos/komshiki/331788762/
- Slide 128: 8 Steps to Marketing 2.0
7
Learn as
you go &
track
success
http://www.flickr.com/photos/44049217@N00/1491746420/
- Slide 129: 8 Steps to Marketing 2.0
8
http://www.flickr.com/photos/skycaptaintwo/583749159/
- Slide 130: Always remember …
The best way to get
customers to market
your brand
is to allow them
to promote you
(the library)
by
marketing
themselves
CC http://www.flickr.com/photos/trishabrunner/2246254598/
- Slide 131: http://www.youtube.com/watch?v=ZblrRs3fkSU
Laura B. Cohen, Web Support Librarian, University at Albany, SUNY.
- Slide 132: http://www.flickr.com/photos/kimonomania/474758933/
- Slide 133: Helene Blowers
Digital Strategy Director
Columbus Metropolitan Library
hblowers@columbuslibrary.org
www.LibraryBytes.com