iStart - ERP Buyers Guide 2013


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Each year iStart publishes the ERP Buyers Guide providing comparison and evaluation of the leading ERP vendors and their products, along with local A/NZ reseller or implementation partner contact details...

Abel Software, Tencia(Arrow Research), Cincom ERP, EPICOR, Greentree, IFS, INFOR, JIWA Financials, Micronet Systems, Microsoft Dynamics, MYOB EXO Business, NetSuite, PRONTO-Xi, SAP, Syspro, Zavanti

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iStart - ERP Buyers Guide 2013

  1. 1. ERP BuyersGuide 2013 Copyright © 2013 iStart Ltd. All rights reserved.
  2. 2. ERP Buyers Guide 2013 TENCIASOFTWARE PRODUCT abel (ARROW RESEARCH) CINCOM ERP EPICORIndustry Focus Business software that provides industry Manufacturing, import/export, Wholesale and Various Manufacturing (SMEs, Large and Electronics and Electrical Equipment, standard solutions in the following areas: Distribution, Job and Project Costing, Asset complex manufacturer), Life Sciences, Fabricated Metals, Furniture and Process & Discrete Manufacturing, Material Management, Not for Profit and Associations Aerospace &Defence, Govt/ Public Sector, Fixtures, Industrial & Agricultural Requirements Planning (MRP), Manufacturing and Professional Services. Service Management, Utilities, Wholesale Machinery, Engineering, Medical Devices, Resource Planning (MRP II), Engineering/ Distribution, Financial Services, Fashion and Pharmaceutical, Agribusiness, Chemical and Fabrication, Assembly, Distribution Import/ Textile, Building and Construction Allied Industries, Aerospace and Defense, Export Multi Stock Locations, Service & Automotive, Project Based Make /Engineer/ Maintenance, Food Production & Traceability, Design to order. Professional Services, Furniture & Fixtures, Asset & Project Management.Appropriate for businesses of size $6m+ $2m+ $5m+ $10m+($ turnover)A/NZ Sites (# installed) 200+ globally 2,000+ ANZ 65+ ANZ 150Key Reference Sites AlscoInc, Craig’s Investment Partners, CTI Advanced Hair Studios, Touch Networks, Australian Submarine Corporation, ASC AWD Europlan Industries, DC Ross, Filtercorp,(those highlighted in orange can Logistics, E.W. Sinton, Fairfax Industries, Australian Export Consortia, Plantmark, E.V.E. Shipbuilder, Thales Underwater System, Giltrap Engineering, Ludowici, Marquebe found as full case studies Franklin Plumbing & Builders Supplies, First Litecom, Picton Hopkins & Sons Pty Ltd, Thales Australia, Royal Australian Mint, GKN Magnetics, Shears and Mac4, Southern Spars,on iStart) New Zealand Securities, G-Tech Bellmor Frostbland, Highett Metal, LINDY Australia, Aerospace, Harris Corporation, Cubic Defence Trimax Industries, Oasis Engineering, Nu-Con Engineering, Guala Closures, NZH Limited, McAuley Community Services, Ausrep Pty Ltd, System, ABRO, The Trane Company, Ericsson, Engineering, C-DAX, Supreme Steel, Drake Inventis Group, Manuka Health, Mastip Australian Drug Foundation, Netball Victoria, Rockwell Automation UK, Stainless Metal Trailers, Tieman Industries, Autex Industries, Technology, New Image International, New Panasales, C.Q Mining Craft, Evic, Woven Image, Lushous Clothing, Future Products Group, MAS Zengrange, Zealand Wool Testing Authority, Wellpack HydrauLogic, T&F All State, Manly Windows, Precision Parts, Hydestor Manufacturing, Limited, Besra Gold, Electronic Navigation, Fassi Cranes, E-One, Siemenns, Dayton ASPX Ltd, Temperzone, Hi-Vis Signs & Safety, GMP Pharmaceuticals, Disc Brakes Australia, Progress, Greenheck Fan, Air Products and Wilson Transformer Company, AWMA Pty COR Engineered Cooling. Chemicals, SMIT Textile, Carrier Refrigeration, Ltd, ETEL Alliant Energy Refer: case-studies/SaaS/Hosted Option Yes Yes Yes YesWeb Browser Version Yes Some modules Yes YesFinancials Yes Yes Yes YesManufacturing Yes Yes Yes YesDistribution Yes Yes Yes Yese-Commerce Yes Yes Yes YesBusiness Intelligence Yes Yes Yes YesOther modules/product features Abel is an affordable fully integrated ERP Arrow Financials and Tencia are fully Risk, Compliance and Quality Management, Project Management, Mobile Applications, system that delivers: Financials, Multi integrated financial and business manage- CRM / Customer Order Management, Business Intelligence, Energy Management, Company & Multi-Currency Accounting, ment systems, offering core Financials, Enterprise Operations Management, Customer Relationship Management, Human Multi-Language, Manufacturing & Production, Job Costing, Bill of Materials, Fixed Assets, Supply Chain Execution, Product Lifecycle Capital Management Distribution & Supply, Job Costing, Serial Payroll and Serial Batch Tracking. Management, Enterprise Sales Management, &Tracking, Inventory Management, Pricing, Sales and Product Configurator, Service Customer Relationship Management and Lifecycle Management, Maintenance Repair Corporate View with full visibility across and Overhaul, Lean Execution, Project multiple companies, branches, locations, lan- Manufacturing, Project Costing, Role based guages and currencies. Abel is currently run- Portals, Customer and Vendor Portals, ning in 6 languages and is in 12 countries. Business Performance ManagementA/NZ Vendor Contacts Abel Software Limited Cincom Systems of Australia Jane Mattsen, Business/Channels Manager Lawrence Hughes North Ryde NSW 2113 +61 2 9927-6200 +64 9 442-4603 +64 09 360 3286 Phone: +(61)-(2)-8875-1400; or 1800-022-871A/NZ Partner Contacts NZ: Abel Solutions Limited Refer Graeme King 0800 ABEL SALES Business Development Manager +64 9 526-5210 Offices in: Auckland, Sydney, Melbourne, Brisbane, Perth, Adelaide AUS: Abel Solutions Sydney +61 2 9888-3355 AUS: Abel Solutions Melbourne +61 418 696-488 more information, whitepapers and case studies on these solutions go to ERP-SCM-solutions.htm (or studies highlighted in Orange can be found on iStart.
  3. 3. ERP Buyers Guide 2013SOFTWARE PRODUCT GREENTREE IFS INFOR JIWAIndustry Focus Wholesale, agriculture, food & beverage, IFS focuses on businesses with processes Aerospace, apparel & footware, automotive, Customers are in the business of Wholesale & government, health, hospitality, importing, in manufacturing, project, service & asset chemicals, communications, CPG, distribu- Import Distribution. Wholesalers of giftware, infrastructure, mining, not-for-profit, ICT, management, and supply chain management. tion, food & beverage, health, high tech, stationery & books, cosmetics, hardware, timber, transport, aviation, facilities manage- Key industries include oil & gas, mining hospitality, heavy machinery, life sciences, clothing, safety, gas cylinders, building sup- ment, fire & security, recruitment, retail, dis- & resources, engineering & construction, fabrication, retail, shipbuilding, public sec- plies, computers, electronic goods, sporting tribution, construction, professional services, manufacturing, aerospace & defence, high tor, fashion. goods, white goods, agricultural supplies and automotive, education, engineering, asset tech and utilities. many other lines of wholesale and import. and project management and manufacturing.Appropriate for businesses of size $5 – $500m $5m $5m+ $3m+($ turnover)A/NZ Sites (# installed) 7,000+ companies, 40,000 users global 30+ ANZ; 2000 Globally NZ: 200+, Aus 1,600+ 1,200+Key Reference Sites MediaWorks, Mazda NZ, Universal Homes, AB Equipment, Alliance Contracting, Infor Syteline: Mercer Stainless, Sleepyhead, BMS Technology Pty Ltd - SA, Pet Pacific-(those highlighted in orange can EasiYo, Ryman Healthcare, Toyota Technical, Babcock, Dairy Australia, Eurolift, Execujet, Navico, Scott Technology, AW Fraser, Versatile NSW, Rally Speed International - NSW,be found as full case studies Griffiths Equipment, Epic Employment Industrial Research Limited, Globus Group, Buildings, Humes Pipelines, Pacific Doors, McGloins Classic Brands- NSW, JH Computeron iStart) Service, Sisters of Mercy, Kerrick Industries, Geo Fabrics, LTQ (Lufthansa Techniq Qantas), Carlton Taylor Industries, Bremca, APL, Services - WA, RACS - QLD. Museum of Old & New Art, William Loud, Hawker Pacific, Helitec Sikorsky, Ngarda, Clariant, BEP Marine, Best Bars , Elldex Halifax Vogel, Ewing Construction, Carers UhdeSheddon, Visy, Warratah Infor LN (Baan): Firth, Sutton Group, VT ACT, Dynea, GS1, Alvin Electronics, John Fitzroy, Groenz, General Cable, Tait Electron- Hart, Leap, HW Richardson, Rothbury ics, F&P Healthcare, Damar Industries, Insurance Group, RJ Hill Labs, Gray Lines, Formway Furniture, Eastern Equities, Holden Keratec, HJ Cooper, Seeka, Ivoclar Vivadent, Special Vehicles Eurotec, Vynco, Airfirst, Curious Film, NPBHS, Infor SCM Suite: Fonterra Brands (Tip Top), Paramount Services, Palfinger, EnviTE, Smith Prolife Foods, API Consumer Brands, Pacific & Davies, Hydroflow, Fire Fighting Pacific, Steel, Sheppard Industries, Foodstuffs, Ezibuy Infocus, Taikura Trust, TEAR Fund, United Cleaning, Print BlocksSaaS/Hosted Option Yes Yes Yes YesWeb Browser Version Yes (appropriate modules) Yes Yes YesFinancials Yes Yes Yes YesManufacturing Yes Yes Yes YesDistribution Yes Yes Yes Yese-Commerce Yes Yes Yes YesBusiness Intelligence Yes (powered by QlikView) Yes Yes YesOther modules/product features Cash management, planning & forecasting, ERP suite is built on SOA architecture Full suite of manufacturing require- JIWA is a rich and flexible ERP system. project job costing, supply chain, distribution, consisting of Financials, Human Resources, ments across several Infor products. JIWA has functionality that is designed to manufacturing, CRM, sales & marketing, CRM, Sales & Marketing, Manufacturing, Advanced Planning and Scheduling (APS), specifically suit the Warehouse distribution knowledge base, bookings, events & fund Distribution, Business Intelligence, Document Full Multi-currency and Multi-company, business. raising, service management, help desk, Management, Project Management, Enterprise Configurator, Quality Management, Service, Additionally our functionality includes Service scheduled maintenance, field service, Asset Management, Service Management, Freight Management, Role-based Home Management, Advanced Pricing, Style/Colour/ asset management, workflow, business Engineering, Procurement and Construction. Pages, Business Intelligence, CRM, Asset Size, Batch and Serial Tracking, EDI, B2B, intelligence, WebStore, HR management, Management, Product Lifecycle Management, Web Sales, Backorder fulfilment and Business training & recruitment, POS, MRP, approvals Supply Chain Management and Business Intelligence. and alerts, e-Business, EDI, e-Reporting, Mobility. mobile, business process management, fixed assets, payroll, occupational health & safety, warehousing, quality control, debt collections, contracts & service lead agreements, docu- ment security, timesheet entry, reportingA/NZ Vendor Contacts Graham Hill JIWA Financials Channels Director Trevor Fell 1800 1INFOR (146 367) +64 9 366 3897 Sales Director David Simmonds +61 3 9810-1100 Freephone 0800-313-313 +61 2 9409 0700 Australia: 1800-000-737A/NZ Partner Contacts Greentree is sold through a network of resell- Refer Infor sells through various resellers across Superb Software +64 9448 2624 ers throughout A/NZ. These include: A/NZ. WalkerScott+64 9887 0450 NZ: Endeavour Solutions, Capital IT, Primacc EMDA is listed on iStart: Systems, Verde Group +64 3 379 9530 AUS: Star Business Solutions, Addax Business +64 9 623 3001 Solutions, Frank, Daniele Saunders & Partners, Endeavour Solutions, GT Business Solutions, JR.Bizlink, Kinetic Information Systems, Synateq For more details, visit partnersFor more information, whitepapers and case studies on these solutions go to ERP-SCM-solutions.htm (or studies highlighted in Orange can be found on iStart.
  4. 4. ERP Buyers Guide 2013SOFTWARE PRODUCT MICRONET SYSTEMS MICROSOFT DYNAMICS MYOB EXO Business NetSuiteIndustry Focus Distribution / Wholesale, Import / Export, Tailored solutions exist for construction, distri- Agriculture, mining services, manufacturing, Import/Export, Wholesale/Distribution, Service / Maintenance, Franchise / Buying bution, healthcare, manufacturing, education, import, wholesale and distribution, gifts and eCommerce, Professional Services, groups, Retail, Tile & Flooring, Electrical / not-for-profit, financial services, professional homewares, recruitment, IT, job and project Software Development, Media & Publishing, Electrical Communications / Electronics, services and retail. costing, retail trade, asset management, IT Resellers, Advertising, Manufacturing, Hydraulics, Industrial Goods, Office Products / construction and professional services. Non Profit, Retail Stationery, Auto-trade / Automotive, Furniture, Electrical Goods.Appropriate for businesses of size $2m+ $3m+ $3m+ Businesses of any size($ turnover)A/NZ Sites (# installed) 2000+ ANZ 900+ NZ 1500+ ANZ 750+Key Reference Sites Refer to for case stud- Dynamics AX: Bailey Tanks, Hubbard Foods, AAMT, Abyss Distribution, Adams Pest The Home Baked Cookie Company Pty Ltd,(those highlighted in orange can ies on Amber, Pirtek Fluid Systems, Bedshed, Donaghys Control, Arcadia, Australian Slate-Crete, Ethan Group Pty Ltd, McGrath Foundation,be found as full case studies Kong’s, Plateau Food Distributors, Di Lorenzo, Industries, Bell Tea & Coffee Company, Mathias Automotive Engine Reconditioners, Bekir, Big Premier Global Services, Virgin Money -on iStart) and GNS Ceramics. Meats, TR Industries, Ceres Organics, Leigh Balloon, Beaver Liquor, Bobux International, Credit Cards, TimeZone One, Brennan IT, Fisheries, Buckley and Phillips, Chapman Grove Matisse NZ, NZITO, QVS, GB Teat, Panztel, Designer Textiles, Endace, Pacifica Seafoods, Wines, Chefs Hat, Clean Planet, Community Collingwood Lighting Pacific, Lanzatech ABEs Real Bagels, Aristocrat, Bailey Tanks, Solutions, Cotsworld Furniture, David Wickliffe, Hansen Products, Delmaine, Convex Ogilvie Holdings, Direct Imports Ltd, Don Plastics, Hassell, Albi Imports, Outdoor Kibble, DDK Commercial Interiors, DSK Agencies, InterOil Engineering, Eastern Plant Hire, Elephant Dynamics GP: Citywide Service Solutions Hill Winery, Enzed, Fiordland Lobster, First Dynamics NAV: Image Gallery, Amcom Assistance, Floyd Instruments, Glengarry Telecommunications, Sacred Hill Wines, BL Hancocks, Global Alloys, Hallensteins, Hi-Tech Shipway, Jack Links, Joval Group Packaging, Landells Signs, Maton Guitars, Midland Irrigation, Mustad, Nippy’s, Nulab, Offroad Trucks, Outward Bound, Positive Energy, Pristine Cleaning, Prowler Proof, Reliance Transport, Scott Machinery, Seed Distributors, Shamrock Craft, Southern Clams, Supply Chain Solutions, Surgical Medical Supplies, Swing Gifts, Tobys Estates, Town and Country Style, Trident, UCC, Ullrich Aluminium, WETit, XPO ExhibitionsSaaS/Hosted Option Yes Yes Yes (Terminal) YesWeb Browser Version Yes Some modules web No YesFinancials Yes Yes Yes YesManufacturing Yes Yes Yes YesDistribution Yes Yes Yes Yese-Commerce Yes Yes Yes YesBusiness Intelligence Yes Yes Management Reporting YesOther modules/product features Warehouse Management, Inventory Project Accounting, Service Management, MYOB EXO Business is a complete fully inte- Integrated ERP, CRM and ecommerce suite Management, Multi-level kitting, Field Service Human Resources, CRM, SCM, Job Costing, grated Financial and Business Management cuts cycle times and errors, real-time Management, Estimating, Project/Job Costing, Product Configuration, Asset/Service System consisting of modules supporting: dashboard provides advanced analytics, Planned Maintenance, Schedule Maintenance, Management, Sales / Contact Management, Finance, CRM (including marketing and multi-subsidiary capable, customisable Supply Chain Management, EDI, Online CRM, Marketing Automation, Event social media integration), Job Costing, on standard cloud platform, automated Ordering System, Web Content Management Management, Analytics, e-service Portal, Accountant Assistant, Point of Sale, Fixed version upgrades. NetSuite is the only System, Salesforce Mobility, Manufacturing Enterprise Search, Extended Sales Forecasting, Assets, Business Intelligence and Reporting company to give growing and midsize busi- Roll Forming, CRM, Point of Sale & enhanced Notifications, Business Productivity, Sales and Inventory Control. nesses on-demand web-based business Point of Sale system, Intercompany Trading, Methodologies, Costing / Project Management, applications to run their entire company. Business Intelligence and Data Warehousing. Planning & Forecasting, Payroll, Human NetSuite’s solutions eliminate the majority Resources & Training, Sales / Supply Chain of IT costs and complexity. Management, Point of Sale [varies by product].A/NZ Vendor Contacts Drew Arthur Australia: Managing Director NZ: 0800 800 162 +61 2 9464 6100 AUS: 1800 197 960 1300 555 110 +61 2 9542 2000 New Zealand: 0800 696 239, Partner Contacts Refer Adaptable Solutions, NetSuite is sold through a partner network +64 (0)9 523 2405 to deliver software, implementation, sup- Koorb Consulting, port and education. +64 (0)9 361 1304 Fusion5 Solution Partners,, +64 (0)9 366-3920 09 379 0525 UXC Eclipse, +61 (0)2 9279 3000For more information, whitepapers and case studies on these solutions go to ERP-SCM-solutions.htm (or studies highlighted in Orange can be found on iStart.
  5. 5. ERP Buyers Guide 2013SOFTWARE PRODUCT PRONTO-Xi SAP SYSPRO SOFTWARE ZAVANTIIndustry Focus Velocity Global supplies and supports the SAP is the world’s leading provider of busi- Companies put their trust in SYSPRO, an ERP Zavanti provides comprehensive inte- PRONTO-Xi Solution. The solution is not lim- ness software, offering applications and vendor offering sector depth, technical exper- grated solutions for Real Estate, Property ited to the application software. Velocity can services that enable companies of all sizes tise and a highly skilled consulting network Development, Property Management, also provide all the hardware, communica- across more than 25 industries to become that spans the globe. We value and protect Construction, Engineering and Professional tions and third party software as a systems best-run businesses. SAP have approximately customer investments and are passionate Services sectors. integrator, for a total hassle-free solution. 65,000 customers in the mid-market. about finding solutions for our customers.Appropriate for businesses of size $5 – $500m $25m+ $5 - $500m Businesses of any size($ turnover)A/NZ Sites (# installed) 100+ 220+ 150+ 100+Key Reference Sites City Care, OfficeMax, BIC (NZ) Ltd, GD Rutter NZ: Ballance Agri-Nutrients, Loreal, DB New Zealand: NZ Pharmaceuticals, Tuapeka Village Building Company, McNab(those highlighted in orange can Ltd, Clearlite Bathrooms, J.A. Russell Ltd, Breweries, Carter Holt Harvey, Foodstuffs, Gold Print Construction, MAB Corporation, Austcorp,be found as full case studies Hydraulink Fluid Connectors Ltd, Trade Tools Mighty River Power, Zespri, Gallagher Group, Australia: Solatube, Global Procurement Diab Engineering, Bensons Property Group,on iStart) Direct, JJ Ltd,Kathmandu, Digital Mobile, J. Fonterra, Unison, Click Clack, Farmers, Solutions, Tobin Disc Drills, Whites Group, Design :Landscapes, Essendon Airport, CBD A. Russell Ltd, Spicers Paper (NZ) Ltd, The Daiken, Air New Zealand, TVNZ Construction Specialties, Epicentre Homes, Platino Properties, THG WSG Group, Laptop Company AU: Department of Employment and Trading, Natural Beauty Care, Barrett FKP, Investa, PEET, Christchurch City Council, Workplace Relations, Sancella, NACCO Communications, Toyota Tsusho, Satake, Bee Canterbury District Health Board, Meridian Materials Handling Group, Alinta Jewellery, Regency Media,Nelson Irrigation, Energy, Tasmanian Irrigation. Perfect Potion,A-dec, Frontline AustralasiaSaaS/Hosted Option Yes Yes Yes YesWeb Browser Version No Yes No Yes, selected modulesFinancials Yes Yes Yes YesManufacturing Yes Yes Yes YesDistribution Yes Yes Yese-Commerce Yes Yes Yes YesBusiness Intelligence Yes Yes Yes YesOther modules/product features PRONTO-Xi is an award winning ERP solution SAP Business All-in-One and SAP Business SYSPRO understands how mid-market manu- Zavanti ERP provides a fully integrated for the mid-market. One offer small to midsize businesses afford- facturing and distribution businesses operate CRM and ERP suite, with modules specifi- PRONTO-Xi provides fully integrated applica- able, flexible and scalable solutions tailored and compete. We enjoy a loyalty unsurpassed cally focused for the Real Estate, Property tions for industries including wholesale to company size as well as vertical industry in the industry because customers who know Development, Property Management, distribution, retail, manufacturing, service demands. SAP Business One has approxi- SYSPRO, love SYSPRO. Construction, Engineering and Professional industries, facility management and mining. mately 21,000 customers worldwide and SAP Services sectors. The suite supports multi– Business All-in-One 12,700. company and multi-site access and is modu- lar is design to allow the solution to grow with the organisation. Zavanti’s Feasibility module provides an expert tool for developers in assessing new projects.A/NZ Vendor Contacts Graeme Riley Doug Harrison +61 3 9887 7770 Managing Director 1300 882 311 +64 9 355 5800 AUS: +61 2 8080 4800 NZ: 0800 ZAVANTI www.zavanti.comA/NZ Partner Contacts Velocity Global Ltd UXC Oxygen Business Solutions Zavanti delivers solutions direct, please con- Chris Morris, CEO AUSTRALIA: +61 2 9870 5555 tact Zavanti as above +64 9 358-4445 Paul Kruger, GM Sales +61 2 8879 6500 NEW ZEALAND: Nicole Seselj, Senior Business Development Mgr +64 9 583 1678 www.uxcoxygen.comFor more information, whitepapers and case studies on these solutions go to ERP-SCM-solutions.htm (or studies highlighted in Orange can be found on iStart.