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Social Media Comment Response Protocol

by Web strategy, marketing, and development at The Ohio State University on Feb 21, 2010

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Responses and comments are common on the Internet, yet, some responses are not always positive or are reflective of the facts. ...

Responses and comments are common on the Internet, yet, some responses are not always positive or are reflective of the facts.

This protocol is a guide to responding to comments for higher education.

Shaun Holloway developed this protocol that is modeled after and partially credited to many government documents like the United States Air Force's social media protocol.

http://www.srholloway.com

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