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Using ICT Volunteers
 

Using ICT Volunteers

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Presentation by John Davies to the West London Network Conference 2007.

Presentation by John Davies to the West London Network Conference 2007.

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    Using ICT Volunteers Using ICT Volunteers Presentation Transcript

    • Using ICT Volunteers Working strategically with ICT professionals volunteering in the community and voluntary sector West London Network Conference 9 July 2007 John Davies
    • Introductions
      • John Davies
      • iT4Communities
      • ICT Hub
      • Participants – volunteers, managers? What would you like to get from this short session?
    • iT4Communities
      • Employ IT professionals who have worked in VCS to help ‘define projects’
      • Encourage IT professionals to volunteer in the VCS & only work with skilled IT workers
      • Have delivered £2m in value of volunteering projects since 2002 across 1,000s of projects
      • Approx. 20 volunteer projects per month start
      • Provide advice and information
        • www.it4communities.org.uk
    • ICT issues in the VCS (& Volunteers)
      • Money/funding 
      • Need for impartial advice 
      • Delivered at real low cost 
      • Strategic projects and expenditure 
      • Management and user level involvement 
      • Understanding the issues 
      • Training & support 
    • What do you need help with – what can volunteers do?
      • Volunteers work best for you if:
        • A project has a clear aim and clear end
        • They are experienced and bring well developed skills
        • You can give the time they need to ask questions and ensure they understand the aims of the organisation
    • VCS and Volunteers
      • Have good policies and processes
      • Lots of experience of working with volunteers
      • So why are ICT volunteers different?
      • Are they different?
    • Minimising risk What tends to go wrong?
      • Volunteers enthusiastic but unskilled
      • A friend of a friend
      • Time commitments of Volunteers
      • Unsuitable solution
      • Inappropriate implementation
      • Culture/communication complications
      • They leave and the knowledge leaves
    • Costs associated with ICT Volunteers and ICT Projects
      • Staff Time
      • Management
      • Training
      • Sustainability
      • Associated costs (e.g. hardware & web hosting)
    • How to be Successful
      • Choose the right project & define it
      • Choose the right volunteer
      • Plan & place strategically
      • Set your goal
      • Use other support
      • Use iT4C and others...
    • The Right Project
      • Not mission critical
      • Not in a hurry
      • Not without the support of the organisation’s board/other staff
      • Well planned – know your aims
      • Well managed
      • Well supported
    • Some example ICT Volunteer Opportunities
    • A Quick Website
      • “ We need a simple website explaining the services that we will be offering, which needs to be ready for our project launch next month.”
    • New Network, new staff
      • “ I am responsible for the IT in our 10 person organisation. At present we have a mix of stand alone and peer to peer machines. We have just had a new server donated and I was about to install a network, but I have been offered another job and I’m moving on. We really do need the upgrade to a server-client network – it’s a fairly simple job and as my post won’t be filled for several months I’d like a volunteer to do the installation.”
    • Advice & Guidance
      • “ We have just raised some funding for a systems upgrade. We need someone to help us with the tendering process, and the selection of a supplier.”
    • Added Volunteer Value
      • Can you use your Volunteer creatively
        • use a project manager volunteer
        • get a volunteer to write a website brief
      • Virtual Volunteering
      • Work strategically alongside other forms of ICT support
    • Sources of help
      • Information
          • ICT Hub knowledgebase
          • Volunteer England (general volunteer info)
          • iT4C Website
      • Volunteers
          • iT4Communities
          • Volunteer Centres
          • Media Trust
          • Pro Help
          • Universities and local companies
    • Any Questions?
          • John Davies
          • www.it4communities.org.uk
          • t: 020 7796 2144 / 07736 798802
          • e: john@wcit.org.uk