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Presentation for the PAC 2.0 program at 10:30 AM on Monday, June 30, 2008 at the ALA Annual Convention in Anaheim, CA. An overview of implementing customer reviews on a library website or catalog.

Presentation for the PAC 2.0 program at 10:30 AM on Monday, June 30, 2008 at the ALA Annual Convention in Anaheim, CA. An overview of implementing customer reviews on a library website or catalog.

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  • 1. PAC 2.0: Patron Reviews Integrating reviews with your website and catalog 06/03/09 Harris County Public Library
  • 2. Why Have Reviews? 06/03/09 Harris County Public Library
  • 3. 06/03/09 Harris County Public Library
  • 4. 06/03/09 Harris County Public Library
  • 5. 06/03/09 Harris County Public Library
  • 6. 06/03/09 Harris County Public Library
  • 7. How 06/03/09 Harris County Public Library
  • 8. Blogs
    • Easy to set up
    • Best for staff reviews
    • With comments can have interaction with customers
    06/03/09 Harris County Public Library
  • 9. Madison Public Library http://www.madisonpubliclibrary.org/madreads/ 06/03/09 Harris County Public Library
  • 10. Seattle Public Library http://shelftalk.spl.org/ 06/03/09 Harris County Public Library
  • 11. Wikis
    • Free
    • Can be set up in a matter of minutes
    • Can be open or closed/moderated
    • Good for public reviews
    06/03/09 Harris County Public Library
  • 12. Palo Alto City Library http://paclbooks.pbwiki.com/ 06/03/09 Harris County Public Library
  • 13. 06/03/09 Harris County Public Library
  • 14. 06/03/09 Harris County Public Library
  • 15. East Bonner County Library http://wiki.ebcld.org 06/03/09 Harris County Public Library
  • 16. 06/03/09 Harris County Public Library
  • 17. Custom Databases
    • Costs include time and money
    • Requires expertise to develop
    • Customizable to library’s needs
    06/03/09 Harris County Public Library
  • 18. http://denverlibrary.org/booksmedia/reviews.cfm?media=Books 06/03/09 Harris County Public Library
  • 19. 06/03/09 Harris County Public Library
  • 20. Harris County Public Library http://www.hcpl.net/cgi-bin/reviews/read.cgi?view=main 06/03/09 Harris County Public Library
  • 21. 06/03/09 Harris County Public Library
  • 22. 06/03/09 Harris County Public Library
  • 23. 06/03/09 Harris County Public Library
  • 24. 06/03/09 Harris County Public Library
  • 25. Commercial Options
    • May integrate directly with your catalog
    • Data pool from other libraries/sources
    • Less control (not necessarily a bad thing)
    06/03/09 Harris County Public Library
  • 26. http://www.chilifresh.com/ 06/03/09 Harris County Public Library
  • 27. 06/03/09 Harris County Public Library
  • 28. http://www.aquabrowser.com/advantages/my-discoveries/ 06/03/09 Harris County Public Library
  • 29. http://www.evancedsolutions.com/summer_reader.asp 06/03/09 Harris County Public Library
  • 30. http://www.hcpl.net/popups/summerreader.htm 06/03/09 Harris County Public Library
  • 31. Things to Consider
    • Moderation
    • Staff time
    • Cost
    • Customization
    • Usability
    06/03/09 Harris County Public Library
  • 32. Thank You
    • Grace Lillevig
      • eBranch Librarian
      • Harris County Public Library
      • [email_address]
      • Presentation at http://www.slideshare.net/harriscountypubliclibrary
    06/03/09 Harris County Public Library