Interview Score Card (Sample) www.kriyacorporation.com Name Your Score Max Marks Appearance/ Attitude 10 Problem solving 20 Team fit 20 Experience/ Education 20 Communication skills 30 Total marks 100
Cases – scenarios of day-to-day situations that arise
Answers measured against standards
What would you do if the work of a subordinate or team member is not up to expectations?
The most important first step in dealing with an underperforming subordinate or team member is honest communications -- talking with the person can lead to some surprising discoveries, such as the person not understanding the assigned tasks to being overwhelmed with the assignment.
Describe how you would handle the situation if you met resistance when introducing a new idea or policy to a team or work group.
The best way to convince people is to be able to understand where they are coming from and address their questions and concerns about the new idea directly. It is also important to stay confident and believe in yourself because if you don't buy it no one else will either.
Preparation - Have a pad, pen, and a copy of your resume near the phone. Use a phone in a quiet area. Avoid any background noise. Also avoid using a cordless phone, because they tend to transmit poorly.
Smile and be enthusiastic. Your enthusiasm will reflect in your voice.
Speak in a conversational manner, and be sure to speak loudly enough to be heard. Speak with some inflection and tone.
Let the interviewer do most of the talking. When s/he asks you a question, expound upon the answer. Use the opportunity to sell your skills and experience.
When the interview is over, let her/him know that you are very interested in scheduling a personal interview at her/his place of business.