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USER EXPERIENCE DESIGNERAround 9 years of professional experience in IT industry including7+ years of experience in the field of User Experience DesignHaresh Karkar
MY EXPERIENCEProduct Development Complete lifecycle experience in scoping, designing, developing, and supportingbusiness application, using both waterfall and agile development methodsRequirement Gathering Gather, analyze, and document functional/business requirements based on thestakeholder interactionsQualitative Research Conduct contextual inquiry, competitive benchmarking, and heuristic evaluationConceptualization Conceptualize user requirements by creating site maps, flow diagrams, wireframes,and persona-based scenariosVisual Design Mapping user requirements into intuitive screen designs by following User Centric Design(UCD) process and also developing visual style guideUI Development Deep experience in developing liquid layouts using advance html and CSS conceptsUsability Testing Hands on experience in carrying out usability testing, analyzing usability errors andproviding recommendations
SKILLSOMNIGRAFFLEMOBILE iOS* On a scale of 0 - 10 I believe in ‘survival of the fittest’ theory, so skills keeps changing.“
DOMAIN KNOWLEDGETimeNo.ofProjects* Size of bubble denotes knowledge levelBPOE-LEARNINGAGILE & SCRUMSPENDMANAGEMENTPROJECTMANAGEMENTKANBANHEALTHCARENEWSPUBLISHINGLooking for more workBANKING& CAPITALMARKET
WHAT I HAVE DONE WITH WHAT I KNOWFew sample screensOBJECTIVETo make a value added contribution to organisation that focuses on the user-centered design techniques to createapplications that inform, inspire and entertain.
ULTIMATIX TOUCH#1A mobile app to manage and track all organisational activities which helps users to raise and manage leave,travel, claim etc. requests anytime, anywhere.User (or Approver) should be notified as soon asnew request is being submitted and allow him tosee list of other requests as well.PROBLEM:Proposed central place for all notifications andallow users to directly navigate to action screenfrom it. Also, included screen for all requestsrequire approval at one place.SOLUTION:UX DESIGNApp is being developed for iOS and Androidmobile phones. Also it would be used by240,000+ employees.ADDITIONAL COMMENTS:Deliverable: Wireframes with proposed features
TRAVEL ASSIST#2A mobile app to provide travel assistance to internal employees.Users dont know what to do when going onbusiness travel.PROBLEM:Developed personas (new joinees, first timetraveller, frequent flyer) and designed homescreen where all important information is beingshown upfront. It would guide users on what todo next proactively.SOLUTION:UX DESIGNDeliverable: Personas, wireframes
CUSTOMER INSIGHTS#3An iPad app which allows a business to acquire, develop and retain customers. It provides various analytics tohelp VPs to understand current and future behaviour of customers.User should be able to see all importantinformation for a specific customer at one place.PROBLEM:Various information categorised based onimportance and type which would help users tofocus on one activity at a time.SOLUTION:UX DESIGNPerformed market research on available web andmobile applications similar to Customer Insightsand indentified missing features.ADDITIONAL COMMENTS:Deliverable: Wireframes
CLUB MAHINDRA#4A mobile app for family holiday business company which would help users to find resorts across the globebased their likings and preferences. It would also enable users to plans their trip, upload and share pics onsocial media, and many more things.Users should be able to plan their entire tripwithin the app.PROBLEM:An activity planner where user can plan the day-wise activities famous at travel place. A travelchecklist which would enable user to add to-doand reminders.SOLUTION:INTERACTION DESIGNThese wireframes were included in RFPresponse which helped in winning the project.ADDITIONAL COMMENTS:Deliverable: Wireframes
RR#5An app for cricket enthusiasts to follow the latest IPL scores, news, match results, team details with statistics,pics and videos.To show huge information about playersPROBLEM:Information was categorised based ontournament type and within each tournament,various statistics were shown.SOLUTION:INTERACTION DESIGNThis app was designed for iOS, Android andWindows phones and app has average rating4.5+ in respective stores.ADDITIONAL COMMENTS:Deliverable: Wireframes
FASTWIRE#6A desktop application which enables editors and journalists to monitor news headlines in real-time. It also helpsthem to create and transmit alerts to downstream systems.User should be able to quickly file an alert ofselected text without navigating to other screen.Also, there should be a provision to verify certainparameter before filing any alert.PROBLEM:In-story filing editor which appears when userselects some text and right click and/or presssome shortcut. The story header also appearswith the available filing templates and user canmodify any value before sending an alert.SOLUTION:INTERACTION DESIGNSwift filing option where user selects text andpress some shortcut combination to file an alertwithout opening the in-story editor.ADDITIONAL FEATURE:Deliverable: Wireframes with proposed features
LEAP#7A global platform to host Speed & Automation applications for editorial which is optimized to publish news anddata as quickly as possible to save time.Revamp existing interaction and look-&-feel ofLEAP to make it consistent with other products insuitePROBLEM:In-story filing editor which appears when userselects some text and right click and/or presssome shortcut. The story header also appearswith the available filing templates and user canmodify any value before sending an alert.SOLUTION:VISUAL DESIGNSwift filing option where user selects text andpress some shortcut combination to file an alertwithout opening in-story editor.ADDITIONAL FEATURE:Deliverable: Visual designs and style guideConsistent look-&-feel across suite ofproductsSOLUTION:
LEAP#7A global platform to host Speed & Automation applications for editorial which is optimized to publish news anddata as quickly as possible to save time.Long forms with no information grouping andlong scrollsPROBLEM:In-story filing editor which appears when userselects some text and right click and/or presssome shortcut. The story header also appearswith the available filing templates and user canmodify any value before sending an alert.SOLUTION:INTERACTION DESIGNSwift filing option where user selects text andpress some shortcut combination to file an alertwithout opening in-story editor.ADDITIONAL FEATURE:Deliverable: Redesigned screens and refined interactionsRedesigned forms with appropriateinformation grouping for ease of useSOLUTION:
EMC#8A document management app which enables users to access files from online file-sharing tools like Dropbox.It also allows users to sync files for offline browsing.Identify usability issues in existing applicationand suggest new interactions.PROBLEM:Redesigned interaction flows to achieve ease ofuse. Also proposed new features to enhanceuser experience.SOLUTION:INTERACTION DESIGNManaged team of graphic designer anddevelopers.ADDITIONAL COMMENTS:Deliverable: Wireframes with proposed features
DATAQUERY#9A web based application that allows users to perform rich data queries and visualization functions on timeseries data.To develop iPad version of existing Data Queryapplication.REQUIREMENT:Developed high-level wireframes showing majoruser flows and interactions.SOLUTION:USER EXPERIENCE DESIGNThese wireframes were included in RFPresponse which helped in winning the project.ADDITIONAL COMMENTS:Deliverable: High-level wireframes
AIRLINE#10A portal Solution for automating Invoice Processing to enable paperless processing of the transactions.Understand existing manual processes andlegacy systems and propose a centralized,automated workflow.REQUIREMENT:Defined information architecture for the portal,including wireframes and navigation. Alsocompiled unique interaction patterns for futurerequirements.SOLUTION:INTERACTION DESIGNThe project was to complete in three weeks time!ADDITIONAL COMMENTS:Deliverable: Wireframes and patterns library
BANK#11An India-based bank which operates in four segments: treasury operations, corporate/wholesale banking,retail banking and other banking operations.• Website Enhancement• Increase Website Traffic / Lead Generation• Adopting Latest TechnologyREQUIREMENT:To address first requirement, performed heuristicevaluation of existing site. Also, performedcompletive benchmarking to derive importantfeature list.SOLUTION:USABILITY ANALYSTDeliverable: Heuristic evaluation report, competitive analysis report
KANBAN#12A web-based tool which allows users to manage work based on Kanban practices. It helps in visualizingworkflow, managing backlog and releases, collaboration, and measuring and improving processes.Facilitate project/product management throughvisual board which is highly interactive and easyto use.REQUIREMENT:• Performed competitive analysis• Suggested list of differentiators for theproduct• Developed task flows, paper prototype andwireframes• Designed product and visual style guideSOLUTION:USER EXPERIENCE DESIGN• Prepared business and functional specificationdocument• Prepared use-casesADDITIONAL RESPONSIBILITES:Deliverable: Competitive analysis report, feature list, paper prototypes, wireframes, visual designs and style guide
INTERESTED IN WORKING TOGETHER?Or just want to know more?
+91-9820638238CONTACT MEhareshkarkar@yahoo.co.inHARESH KARKARTHANK YOU FOR YOUR TIME !!