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Introduction E- commerce is more than just buying and selling products online. Instead, it encompasses the entire online processes of developing, Marketing, Selling, Delivering, and Paying for Products and Services purchased by internet worked, global market places of customers, with support of world wide network of bussiness partners.
Classification of e-commerce Based on the awoke criteria, e-commerce are classified as;1. Business-to-business (B2B) e-commerce.2. Business-to-consumer (B2C) e-commerce.3. Consumer-to-business (C2B) e-commerce.4. Consumer-to-consumer (C2C) e-commerce.5. Peer-to-peer (P2P) e-commerce.6. M-commerce.7. Business-to-Employee8. E-learning9. Collaborative Commerce.
Business-to-Business (B2B) E-commerce It is the largest form of todays commerce. In this form the buyer’s and seller’s are both business entities and does not include individual consumer.
Business-to-consumer (B2C) e-commerce. In this e-commerce type, business and consumers are involved. Business sell to public typically through catalogs utilizing shopping cart software. In Business to consumer e-commerce, business must develop attractive electronic market places to entice and sale products and services to the consumer.
Consumer-to-business (C2B) e-commerce. Also called demand collection model. It enables buyers to name there own price ,often Binding, for a specific good or services generating demand. A consumer posts his project with a set budget online and within outs ; Companies review the customers ‘ requirements and bids out the project Then the customer will review the bids and select the company that will complete the project. E.g. .stock Market.
Consumer-to-consumer (C2C) e-commerce. It facilitates the online transaction of goods or services between two peoples. However, there is not visible intermediary involved, but the parties can not carry out the transaction without the platform, which is provided by the online market such as eBay. Examples: Advertisement of personal services over the internet. Selling if knowledge and exports online.
Peer-to-peer (P2P) e-commerce. It is technology in itself that helps people to directly share computer files and computer resources without having a central web server. To use this , both the peers should have to install the software so that they can communicate on the common platform. Examples: Sharing of music’s, videos, and other digital files electronically.
M-commerce. It refers to the use of mobiles devises for conducting the transactions. The mobile device holder can connect each other and can conduct the business. This is not really a type of e commerce but a mechanism in transaction. Many m-commerce applications involve internet enabled mobile devices . If such transactions are targeted to individual, to specific location, at specific times, they are refer as location base e-commerce.
Business-to-Employee This is the subset of the inter-business category in which the business organization delivers goods , services, information to individual employees . Examples: Mobile employee in field representatives .
E-learning When educations, training or examination are provided online, it is called E-learning. It is Practiced in universities and organizations, government departments. When organizations give training to their employees, it is called e-learning.
Collaborative Commerce. This is the process of communicating online between individuals or groups. Examples: Designing a product together using screen sharing, forecasting demand or products.
Completed By : Hardik .B. Patel Roll : 14 Subject : Communication Skills – 2 Class : S Y BBA ITM SEM - 4