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IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
IA 5: Defensive Design. Matthew Linderman, Jason Fried
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IA 5: Defensive Design. Matthew Linderman, Jason Fried

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User experience patterns as presented at the University of Applied Sciences/ Communication Design faculty and the Bavarian Academy for Advertising and Marketing between 2003 and 2008. …

User experience patterns as presented at the University of Applied Sciences/ Communication Design faculty and the Bavarian Academy for Advertising and Marketing between 2003 and 2008.

Based on Defensive Design, How to Improve Error Messages, Help, Forms, and Other Crisis Points by Matthew Linderman and Jason Fried, New Riders, 2004.

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  • 1. A Defensive Design
  • 2. Design for when things go wrong.
  • 3. ⁄  From Matthew Linderman, Jason Fried Defensive Design for the Web New Riders, 2004
  • 4. 1. Show the 2. Language 3. Bulletproof Problem Matters Forms 4. Missing in 5. Lend a 6. Get Out of Action Helping Hand the Way 7. Search and 8. Out of Rescue Stocks
  • 5. 1. Show Me!
  • 6. Show the 1. 2. Clear Noticeable Problem 3. 4. No Back- Consistent and-forth
  • 7. 2. Language
  • 8. Language 5. Matters Familiar 6. Brief 7. Polite
  • 9. 3. Forms
  • 10. Bulletproof 8. Highlight 9. Accept Forms Required All Formats 10. Provide 11. State Samples Limits 12. Don’t 13. Validate Show It Entries 14. Button 15. Assist Up Dropouts
  • 11. 4. Missing
  • 12. Missing 16. Page 17. Not Found Redirects in Action 19. 18. ALT Alternative Tags Versions
  • 13. 5. Helping Hand
  • 14. Lend a 20. Answer 21. Offer Helping Questions Easy-to-use Hand Immediately Help 23. Human 22. Offer Fallback Self-help Plan 24. Follow 25. Offer Up Quickly Login Help
  • 15. 6. Out of the Way!
  • 16. Get Out of 26. Don’t 27. Make it the Way Disable Back Fast 28. Don’t 29. Don’t Force Block With Registration Ads 30. Eliminate Unnecessary Navigation
  • 17. 7. Search
  • 18. Search and 32. 31. Explain Anticipate Rescue Errors 33. Filter 34. Expand Results Criteria 36. No 35. Offer Advanced Tips Searches
  • 19. 8. Out of Stocks
  • 20. Out of 37. Be 38. Available Upfront! Stocks Later? 39. Offer 40. Show Email Similar Notification Items
  • 21. Credits
  • 22. /thomas-merton/3891773020/ /stevec77/2414927062/ http://www.flickr.com /48692800@N00/4352209207/ /foxxyz/25885419/ Layers/ Elements of User Experience: ⁄  Jesse James Garret, /eirikref/2862546623/ 2000 Screenshots: /question_everything/3503987396/ ⁄  Me, Myself, and I
  • 23. /eversion/3246784697/ /kevharb/3065083967/ http://www.flickr.com The book: ⁄  Matthew Linderman, Jason /suburbanslice/3100774373/ Fried, Defensive Design for the Web, How to Improve Error Messages, Help, Forms, and Other Crisis Points , 2004, New Riders /haraldfelgner/2562128495/ ⁄  www.designinginterfaces.com ⁄  37signals.com Order via: /liewcf/894035077/ ⁄  bit.ly/9Stsq5
  • 24. Read More
  • 25. ⁄  Harald Felgner ⁄  A spectrum of projects, from international marketing to IT. ⁄  ux.felgner.ch

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