Slideshow transcript
Slide 1: Closed-Loop Corrective Action
Slide 2: What Will be Covered? • What is CLCA? • Determine the cause of a problem (nonconformity) • Corrective action procedures • Is corrective action necessary? • Determine corrective action needed
Slide 3:What Will be Covered ? • Implement corrective action • Handle customer complaints • Handle product nonconformity • Ensure effectiveness of action • Software available for CLCA • Summary/Exercise
Slide 4:What is Closed-Loop Corrective Action (CLCA)? • Corrective Action: – An action planned or taken to stop something from recurring. • Closed Loop: – Fix the process by eliminating the root cause of a problem so that it will not reoccur
Slide 5:What is Closed-Loop Corrective Action (CLCA)? “The pattern of activities which traces the symptoms of a problem to its cause, produces so



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