Introduction

Introducing the team Hans Kemp (IAD) Coordination Marije Smits (VID) Nils Vergeer (IAD) Ulla Schimbeck (VID) Rolf den Otter (IAD) + guests from the uxd field

Hans Kemp (IAD)

Coordination

Marije Smits (VID)

Nils Vergeer (IAD)

Ulla Schimbeck (VID)

Rolf den Otter (IAD)

+ guests from the uxd field

Even voorstellen & contact Nils Vergeer [email_address] 06-51 758 617 www.linkedin.com/in/nilsvergeer

Nils Vergeer

[email_address]

06-51 758 617

www.linkedin.com/in/nilsvergeer

Even voorstellen… Hans Kemp (j.a.m.kemp@hro.nl) Coördinator IAD vakgroep Minordocent ‘user experience design’ Vakdocent ‘interaction design’ Afstudeerbegeleider Projectbegeleider MediaLab Experience design consultant 13 jaar Philips Research & Philips Design Afgestudeerd TU Delft ‘industrieel ontwerpen’

Hans Kemp (j.a.m.kemp@hro.nl)

Coördinator IAD vakgroep

Minordocent ‘user experience design’

Vakdocent ‘interaction design’

Afstudeerbegeleider

Projectbegeleider MediaLab

Experience design consultant

13 jaar Philips Research & Philips Design

Afgestudeerd TU Delft ‘industrieel ontwerpen’

Work load Meetings (3 hours per week) Monday afternoon 14:00 – 17:00 Lesson weeks 1 through 9 Compulsory attendance (80%) Lectures Progress meetings/feedback Workshops (guest speakers) Self-study (19 hours per week) 2 days/week , in addition to meetings Lesson weeks 1 through 10 Working on deliverables assignments Literature research Report/reflection

Meetings (3 hours per week)

Monday afternoon 14:00 – 17:00

Lesson weeks 1 through 9

Compulsory attendance (80%)

Lectures

Progress meetings/feedback

Workshops (guest speakers)

Self-study (19 hours per week)

2 days/week , in addition to meetings

Lesson weeks 1 through 10

Working on deliverables assignments

Literature research

Report/reflection

Student blogs Grading and individual feedback by assessments of deliverables on student blogs: http://student.cmd.hro.nl/<studentno.>/uxdminor/

Grading and individual feedback by assessments of deliverables on student blogs:

http://student.cmd.hro.nl/<studentno.>/uxdminor/

Four quarters, six themes, eight assignments

Themes (0809Q3 & 0809Q4) First two quarters, we will be working on themes in the uxd field. In each theme: A workshop with (guest) speaker during our regular meeting (Essay) assignment A reader (pointers for relevant literature)

First two quarters, we will be working on themes in the uxd field. In each theme:

A workshop with (guest) speaker during our regular meeting

(Essay) assignment

A reader (pointers for relevant literature)

Themes (0809Q3 & 0809Q4) What is experience design? (2 weeks) Expression and emotion Multi modal, cross-media and multi-platform (4 weeks) Visualization and structure Social networks and semantic web Design research, exploration and validation

What is experience design? (2 weeks)

Expression and emotion

Multi modal, cross-media and multi-platform (4 weeks)

Visualization and structure

Social networks and semantic web

Design research, exploration and validation

Workshops with guest speakers Gert-Hans Berghuis (Fabrique) Rene Scheffer (Stroomt) Martijn van Welie (Satama) Peter Bogaards (Informaat) Martin Tirion (Microsoft) Steve Caplin (auteur) Martijn de Visser (Lost Boys) Jeroen Hulscher (TamTam)

Gert-Hans Berghuis (Fabrique)

Rene Scheffer (Stroomt)

Martijn van Welie (Satama)

Peter Bogaards (Informaat)

Martin Tirion (Microsoft)

Steve Caplin (auteur)

Martijn de Visser (Lost Boys)

Jeroen Hulscher (TamTam)

Assignments (0910Q1 & 0910Q2) There are various possible assignments Team practical assignment (in which you carry out an R&D assignment with others in the minor for a client) Individual practical assignment (in which you work with others outside your minor and you have the role of ux designer) Research assignment (in which you set up and carry out research related to the professional field) It is possible to come up with your own suggestions for these assignments in the last two quarters

There are various possible assignments

Team practical assignment (in which you carry out an R&D assignment with others in the minor for a client)

Individual practical assignment (in which you work with others outside your minor and you have the role of ux designer)

Research assignment (in which you set up and carry out research related to the professional field)

It is possible to come up with your own suggestions for these assignments in the last two quarters

UXD competencies at CMD

User research

Interaction design

Visual interface design

Interesting, but what is user experience design about? A great explanation on (user) experience design from Jesse James Garrett on the conference ‘The Mix 2007’ in Las Vegas, March 2007. http://sessions.visitmix.com/

A great explanation on (user) experience design from Jesse James Garrett on the conference ‘The Mix 2007’ in Las Vegas, March 2007.

http://sessions.visitmix.com/

User experience design

A model for user experience design Peter Morville’s ‘user experience honeycomb’

Peter Morville’s ‘user experience honeycomb’

Seven facets or qualities of uxd Useful (zinvol)

Useful (zinvol)

Seven facets or qualities of uxd Usable (bruikbaar)

Usable (bruikbaar)

Seven facets or qualities of uxd Desirable (wenselijk)

Desirable (wenselijk)

Seven facets or qualities of uxd Findable (vindbaar)

Findable (vindbaar)

Seven facets or qualities of uxd Accessible (toegankelijk)

Accessible (toegankelijk)

Seven facets or qualities of uxd Credible (geloofwaardig)

Credible (geloofwaardig)

Seven facets or qualities of uxd Valuable (waardevol)

Valuable (waardevol)

Reader On user experience design: http://semanticstudios.com/publications/semantics/000029.php http://www.jjg.net/elements/pdf/elements.pdf On usability: http://www.useit.com/alertbox/20030825.html http://www.stevekrug.com/buythebook.html On desirability: http://www.jnd.org/dn.mss/CH01.pdf On findability: http://findability.org/2004/faq.php On credibility: http://credibility.stanford.edu/guidelines/index.html

On user experience design:

http://semanticstudios.com/publications/semantics/000029.php

http://www.jjg.net/elements/pdf/elements.pdf

On usability:

http://www.useit.com/alertbox/20030825.html

http://www.stevekrug.com/buythebook.html

On desirability:

http://www.jnd.org/dn.mss/CH01.pdf

On findability:

http://findability.org/2004/faq.php

On credibility:

http://credibility.stanford.edu/guidelines/index.html

Further reading http://www.uxmatters.com/ http://boxesandarrows.com/ http://www.uxnet.org/ http://www.ddux.org/ (NL)

http://www.uxmatters.com/

http://boxesandarrows.com/

http://www.uxnet.org/

http://www.ddux.org/ (NL)

Assignment 1 Take three different user experiences you think are interesting. Choose three that are distinct from one another (e.g., social network, ecommerce, intranet). On each of the seven facets, analyze all three experiences. Use the material from the reader or any other relevant material. Discuss this in a piece of text for each facet and make sure you refer to the sources you used. Create a score matrix, where you score all three experiences on all seven uxd facets. Visualize these scores. Document your findings and conclusions on your minor blog. Prepare a (5 minutes) presentation for the meeting next week.

Take three different user experiences you think are interesting. Choose three that are distinct from one another (e.g., social network, ecommerce, intranet).

On each of the seven facets, analyze all three experiences. Use the material from the reader or any other relevant material. Discuss this in a piece of text for each facet and make sure you refer to the sources you used.

Create a score matrix, where you score all three experiences on all seven uxd facets. Visualize these scores.

Document your findings and conclusions on your minor blog.

Prepare a (5 minutes) presentation for the meeting next week.

Assignment 2 Reflect on the uxd level of your internship: How was the company involved in the uxd process? What activities and deliverables did you do/create? What was your role? What did you learn during your internship? What competencies did you develop? What was lacking from your internship? Reflect on your goals for this minor: What type of designer do you want to become, after graduating? How do you think you can get there? What portfolio pieces do you want to be working on during this minor? What specific competencies from this minor do you think are most relevant to you? Post your findings on your blog

Reflect on the uxd level of your internship:

How was the company involved in the uxd process?

What activities and deliverables did you do/create? What was your role?

What did you learn during your internship? What competencies did you develop? What was lacking from your internship?

Reflect on your goals for this minor:

What type of designer do you want to become, after graduating? How do you think you can get there?

What portfolio pieces do you want to be working on during this minor?

What specific competencies from this minor do you think are most relevant to you?

Post your findings on your blog