User Experience Design Introduction

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Introductie minor, gedaan op 9 februari 2009

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  • User Experience Design Introduction

    1. 1. Introduction
    2. 2. Introducing the team <ul><li>Hans Kemp (IAD) </li></ul><ul><li>Coordination </li></ul><ul><li>Marije Smits (VID) </li></ul><ul><li>Nils Vergeer (IAD) </li></ul><ul><li>Ulla Schimbeck (VID) </li></ul><ul><li>Rolf den Otter (IAD) </li></ul><ul><li>+ guests from the uxd field </li></ul>
    3. 3. Even voorstellen & contact <ul><li>Nils Vergeer </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>06-51 758 617 </li></ul></ul><ul><ul><li>www.linkedin.com/in/nilsvergeer </li></ul></ul>
    4. 4. Even voorstellen… <ul><li>Hans Kemp (j.a.m.kemp@hro.nl) </li></ul><ul><ul><li>Coördinator IAD vakgroep </li></ul></ul><ul><ul><li>Minordocent ‘user experience design’ </li></ul></ul><ul><ul><li>Vakdocent ‘interaction design’ </li></ul></ul><ul><ul><li>Afstudeerbegeleider </li></ul></ul><ul><ul><li>Projectbegeleider MediaLab </li></ul></ul><ul><ul><li>Experience design consultant </li></ul></ul><ul><ul><li>13 jaar Philips Research & Philips Design </li></ul></ul><ul><ul><li>Afgestudeerd TU Delft ‘industrieel ontwerpen’ </li></ul></ul>
    5. 5. Work load <ul><li>Meetings (3 hours per week) </li></ul><ul><ul><li>Monday afternoon 14:00 – 17:00 </li></ul></ul><ul><ul><li>Lesson weeks 1 through 9 </li></ul></ul><ul><ul><li>Compulsory attendance (80%) </li></ul></ul><ul><ul><li>Lectures </li></ul></ul><ul><ul><li>Progress meetings/feedback </li></ul></ul><ul><ul><li>Workshops (guest speakers) </li></ul></ul><ul><li>Self-study (19 hours per week) </li></ul><ul><ul><li>2 days/week , in addition to meetings </li></ul></ul><ul><ul><li>Lesson weeks 1 through 10 </li></ul></ul><ul><ul><li>Working on deliverables assignments </li></ul></ul><ul><ul><li>Literature research </li></ul></ul><ul><ul><li>Report/reflection </li></ul></ul>
    6. 6. Student blogs <ul><li>Grading and individual feedback by assessments of deliverables on student blogs: </li></ul><ul><li>http://student.cmd.hro.nl/<studentno.>/uxdminor/ </li></ul>
    7. 7. Four quarters, six themes, eight assignments
    8. 8. Themes (0809Q3 & 0809Q4) <ul><li>First two quarters, we will be working on themes in the uxd field. In each theme: </li></ul><ul><ul><li>A workshop with (guest) speaker during our regular meeting </li></ul></ul><ul><ul><li>(Essay) assignment </li></ul></ul><ul><ul><li>A reader (pointers for relevant literature) </li></ul></ul>
    9. 9. Themes (0809Q3 & 0809Q4) <ul><li>What is experience design? (2 weeks) </li></ul><ul><li>Expression and emotion </li></ul><ul><li>Multi modal, cross-media and multi-platform (4 weeks) </li></ul><ul><li>Visualization and structure </li></ul><ul><li>Social networks and semantic web </li></ul><ul><li>Design research, exploration and validation </li></ul>
    10. 10. Workshops with guest speakers <ul><li>Gert-Hans Berghuis (Fabrique) </li></ul><ul><li>Rene Scheffer (Stroomt) </li></ul><ul><li>Martijn van Welie (Satama) </li></ul><ul><li>Peter Bogaards (Informaat) </li></ul><ul><li>Martin Tirion (Microsoft) </li></ul><ul><li>Steve Caplin (auteur) </li></ul><ul><li>Martijn de Visser (Lost Boys) </li></ul><ul><li>Jeroen Hulscher (TamTam) </li></ul>
    11. 11. Assignments (0910Q1 & 0910Q2) <ul><li>There are various possible assignments </li></ul><ul><ul><li>Team practical assignment (in which you carry out an R&D assignment with others in the minor for a client) </li></ul></ul><ul><ul><li>Individual practical assignment (in which you work with others outside your minor and you have the role of ux designer) </li></ul></ul><ul><ul><li>Research assignment (in which you set up and carry out research related to the professional field) </li></ul></ul><ul><li>It is possible to come up with your own suggestions for these assignments in the last two quarters </li></ul>
    12. 12. UXD competencies at CMD
    13. 13. User research
    14. 14. Interaction design
    15. 15. Visual interface design
    16. 16. Interesting, but what is user experience design about? <ul><li>A great explanation on (user) experience design from Jesse James Garrett on the conference ‘The Mix 2007’ in Las Vegas, March 2007. </li></ul><ul><li>http://sessions.visitmix.com/ </li></ul>
    17. 17. User experience design
    18. 18. A model for user experience design <ul><li>Peter Morville’s ‘user experience honeycomb’ </li></ul>
    19. 19. Seven facets or qualities of uxd <ul><li>Useful (zinvol) </li></ul>
    20. 20. Seven facets or qualities of uxd <ul><li>Usable (bruikbaar) </li></ul>
    21. 21. Seven facets or qualities of uxd <ul><li>Desirable (wenselijk) </li></ul>
    22. 22. Seven facets or qualities of uxd <ul><li>Findable (vindbaar) </li></ul>
    23. 23. Seven facets or qualities of uxd <ul><li>Accessible (toegankelijk) </li></ul>
    24. 24. Seven facets or qualities of uxd <ul><li>Credible (geloofwaardig) </li></ul>
    25. 25. Seven facets or qualities of uxd <ul><li>Valuable (waardevol) </li></ul>
    26. 26. Reader <ul><li>On user experience design: </li></ul><ul><li>http://semanticstudios.com/publications/semantics/000029.php </li></ul><ul><li>http://www.jjg.net/elements/pdf/elements.pdf </li></ul><ul><li>On usability: </li></ul><ul><li>http://www.useit.com/alertbox/20030825.html </li></ul><ul><li>http://www.stevekrug.com/buythebook.html </li></ul><ul><li>On desirability: </li></ul><ul><li>http://www.jnd.org/dn.mss/CH01.pdf </li></ul><ul><li>On findability: </li></ul><ul><li>http://findability.org/2004/faq.php </li></ul><ul><li>On credibility: </li></ul><ul><li>http://credibility.stanford.edu/guidelines/index.html </li></ul>
    27. 27. Further reading <ul><li>http://www.uxmatters.com/ </li></ul><ul><li>http://boxesandarrows.com/ </li></ul><ul><li>http://www.uxnet.org/ </li></ul><ul><li>http://www.ddux.org/ (NL) </li></ul>
    28. 28. Assignment 1 <ul><li>Take three different user experiences you think are interesting. Choose three that are distinct from one another (e.g., social network, ecommerce, intranet). </li></ul><ul><li>On each of the seven facets, analyze all three experiences. Use the material from the reader or any other relevant material. Discuss this in a piece of text for each facet and make sure you refer to the sources you used. </li></ul><ul><li>Create a score matrix, where you score all three experiences on all seven uxd facets. Visualize these scores. </li></ul><ul><li>Document your findings and conclusions on your minor blog. </li></ul><ul><li>Prepare a (5 minutes) presentation for the meeting next week. </li></ul>
    29. 29. Assignment 2 <ul><li>Reflect on the uxd level of your internship: </li></ul><ul><ul><li>How was the company involved in the uxd process? </li></ul></ul><ul><ul><li>What activities and deliverables did you do/create? What was your role? </li></ul></ul><ul><ul><li>What did you learn during your internship? What competencies did you develop? What was lacking from your internship? </li></ul></ul><ul><li>Reflect on your goals for this minor: </li></ul><ul><ul><li>What type of designer do you want to become, after graduating? How do you think you can get there? </li></ul></ul><ul><ul><li>What portfolio pieces do you want to be working on during this minor? </li></ul></ul><ul><ul><li>What specific competencies from this minor do you think are most relevant to you? </li></ul></ul><ul><li>Post your findings on your blog </li></ul>

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