Aluria Security Center Help
By Aluria Software
                                   Table Of Contents
About Security Center....
About Security Center
How Security Center Works
Bigger, better, and more secure than any stand-alone product on the market...
To register your Aluria Software product, on the About Registration screen, select I have a
registration number and want t...
Once added, registered product information is stored in Security Center and a list of product
numbers and their correspond...
selected to receive updates, you will see the Product Updates dialog which shows all
available updates, categorized by app...
If the update is downloaded and installed successfully you will be presented with the Update
Successful screen as shown be...
This screen will show you which updates were successfully downloaded and installed, and
which updates were not. Items with...
General Tab

Under the Security Center General Advanced Options you can set Security Center to:

       Load Security Cent...
Automatically download and install without prompting

           - This is the Aluria Anti-Spyware default automatic updat...
Anti-Spyware
About Aluria Anti-Spyware

Aluria Anti-Spyware is the anti-spyware component of Security Center, allowing you...
Note If you have purchased both Aluria Anti-Virus and Aluria Anti-Spyware, you can set your
software to scan for both spyw...
Prevention & Alerts Tab

Under the Advanced Options Prevention & Alerts tab you can set:

         System Preventions

   ...
WinPop-ups typically appear while a user is browsing the Internet. The most common
WinPop-up spam promotes marketing messa...
There are many Web sites that are malicious in nature, and while you may not visit
         them intentionally, you may be...
Updates

          Missed Scan

          Homepage Control

Active Memory Scan


Memory Scan allows Aluria Anti-Spyware to...
- Selecting this option sets Aluria Anti-Spyware to comprehensively scan all
             drives, memory, registry and coo...
Updates tab

Under the Security Center advanced option Updates, you can set Security Center to:

                  Prompt ...
Note items that have neither been trusted or removed are considered ignored. Ignored items
will not be quarantined and wil...
Remove From List. Items removed from the Trusted Items List will no longer be allowed to
function on your computer, and wi...
Delete - Delete All


Items in the Removed Items List have been safely removed from areas where they can harm
your compute...
Items and Components

An Item is a parent to its (child) Component variants. Components are merely files or registry
keys ...
To see the Detailed Results View dialog for a particular item, double-click on the found item.
Clicking Description will d...
To close the Detailed Results Dialog and return to your list of scan results, click Close.

Scanning

To run a scan on you...
To see the expanded view Scan In Progress dialog click More Info. The expanded view
Scan In Progress dialog displays the f...
To resume your scan, click Run Complete Scan. To view your partial scan results, click
View Scan Results. To close this di...
Note Homepage Control is intended to correct any hijackings that occur, but does not
prevent your home page from being hij...
Anti-Virus
About Aluria Anti-Virus

Aluria Anti-Virus allows you to detect and remove all types of viruses, worms, and Tro...
Once you have successfully registered and set up Aluria Anti-Virus to suit your needs, you
are ready to start scanning for...
Anti-Spam

About Aluria Anti-Spam

Aluria Anti-Spam is built to provide optimum protection against the bombardment of spam...
Be advised that by changing your e-mail client from the one originally specified, Aluria Anti-
Spam will no longer filter ...
Note If you are running the Aluria Anti-Spam 15-Day Trial Version, at the end of the trial you
can purchase the Aluria Ant...
After you've created the spam folder, Aluria Anti-Spam will immediately start filtering spam
from your Inbox into the spam...
Firewall
About Aluria Firewall

Easy to install, setup, and use, Aluria Firewall is the powerful personal firewall that pr...
Note The level of security you select will determine what programs, called "Recommended
Exceptions that Aluria Firewall wi...
Deleting and Editing My Exceptions

To delete an exception, check the box next to the exception on the list, and then clic...
OneScan

About OneScan

Aluria OneScan is Security Center's time-saving feature that allows users who have
purchased both ...
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  1. 1. Aluria Security Center Help By Aluria Software Table Of Contents About Security Center..................................................................................... 1 How Security Center Works .......................................................................... 1 Registering Your Software ............................................................................ 1 Full Version Registration ............................................................................ 1 Evaluating Aluria Software ......................................................................... 3 Updating Your Software ............................................................................... 3 Setting Advanced Options............................................................................. 6 Setting Advanced Options .......................................................................... 6 General Tab ............................................................................................. 7 Updates tab ............................................................................................. 7 Anti-Spyware.............................................................................................. 9 Configuring Aluria Anti-Spyware ................................................................. 9 Understanding Advanced Options...............................................................10 Managing Found Spyware .........................................................................16 Performing A Scan ...................................................................................19 Activity Log ............................................................................................24 Homepage Control ...................................................................................24 Anti-Virus..................................................................................................26 Setting Up Aluria Anti-Virus.......................................................................26 Scanning and Cleaning Viruses ..................................................................26 Anti-Spam.................................................................................................28 About Aluria Anti-Spam ............................................................................28 Setting Up Aluria Anti-Spam......................................................................28 Start Using Aluria Anti-Spam.....................................................................30 Firewall.....................................................................................................32 Selecting Security Settings .......................................................................32 Creating Exceptions .................................................................................33 OneScan ...................................................................................................35 About OneScan .......................................................................................35 Setting Up OneScan .................................................................................35 i
  2. 2. About Security Center How Security Center Works Bigger, better, and more secure than any stand-alone product on the market, Aluria’s innovative, integrated Security Center offers anti-spyware, Anti-Spam anti-virus, firewall, and pop-up stopper solutions, all accessible from within a single, sleek, centralized user interface. Designed for effortless management, with the push of a button, Security Center instantly retrieves the update information for all applications contained within its console. Open Security Center by double-clicking the icon on your desktop, or select Security Center from your Windows Program menu. From within the console, you can easily access any product by clicking its icon from the Security Center toolbar. The Security Center console is shown below: Registering Your Software Each product in the Security Center requires registration in order to benefit from all of the available features. Registration information can be found in the confirmation e-mail message that is sent after each purchase. Registration information can also be retrieved by accessing our online Registration Retrieval Form located at http://www.aluriasoftware.com/support/regretrieval/. The first time you run Aluria Security Center, a product registration dialog will appear. After you have registered your first product, the Product Registration dialog will no longer be displayed at startup. Any software purchased after the initial registration will need to be registered within Security Center as well. Full Version Registration 1
  3. 3. To register your Aluria Software product, on the About Registration screen, select I have a registration number and want to activate my Aluria Software. Selecting this option will take you to a Product Registration dialog box where you may enter single or multiple registration numbers. To activate your Aluria Software, type your e-mail address into the Registered E-mail Address box. Next, enter the 32 - digit registration number e-mailed to you at the time of your software purchase into the Registration Number box, and then click Add. To register multiple products, repeat this process until all are entered. Aluria Security Center Help 2
  4. 4. Once added, registered product information is stored in Security Center and a list of product numbers and their corresponding registration dates are displayed in the Registered Products box. When all products have been entered, click Continue to proceed. A confirmation screen will display your registered products, their numbers and registration dates. Products that have not been registered, but that are available for integration into your Security Center are listed under Unregistered Products. To register any unregistered products, click Register Now. Click Finish to exit the registration process. Evaluating Aluria Software For each product in Security Center, Aluria provides limited-functionality trial versions for you to “try before you buy.” If you do not have a registration number and would like to activate a trial, from the Security Center toolbar, click the product you'd like to evaluate. A screen will display asking if you'd like to register the full version or participate in the trial. Follow the instructions to activate the trial. Trials typically last for 15 days. After 15 days, to prevent a lapse in protection, you must register the full version of the software. To register Full Version software, from the Security Center Home screen, under Registration, click Register. You can buy any Security Center product from the Security Center Home screen by clicking Buy from the My Security Rating display. Updating Your Software Periodically you will need to update components in your Security Center. To initiate an update, on the lower left hand corner of any Security Center screen, click Updates. You may also, under each product's File menu, select Update Security Center. You can also, from the Security Center Home screen, under the Options menu, click Update. Once you have Aluria Security Center Help 3
  5. 5. selected to receive updates, you will see the Product Updates dialog which shows all available updates, categorized by application (I.E. Security Suite, Aluria Anti-Spyware, Anti- Virus, or Anti-Spam) . By default when the Product Updates dialog is initiated, Update All is selected, and all available updates are noted with a green check mark. To download all available updates, click Update. You may opt to select and download individual updates. To select individual updates clear the Update All check box, and then click in the check boxes to the left of any updates you wish to download. Once you have selected the desired updates, shown with green check marks, click Update . Note To the right of each update is the approximate size of the download, allowing dial-up users to selectively download updates while preserving bandwidth and limited required connection time. Once the update has started you will see a progress screen informing you of which update is downloading and installing and how far along in the process you are. Aluria Security Center Help 4
  6. 6. If the update is downloaded and installed successfully you will be presented with the Update Successful screen as shown below: If the update was stopped or interrupted at any point you will be presented with an Update Interrupted screen as shown below: Aluria Security Center Help 5
  7. 7. This screen will show you which updates were successfully downloaded and installed, and which updates were not. Items with a green check mark next to them were successful downloaded and installed. Items with a red X did not successfully complete the update process. To view remaining updates that were either not complete or not selected for installation and download, click View Remaining Updates. To end the update process and return to your Security Center, click Close. Setting Advanced Options Setting Advanced Options For experienced users, Aluria Security Center offers advanced configuration options which can be accessed by selecting an option under the Security Center Home Options menu. From this menu, advanced options are available for the following products: Security Center Anti-Spyware Anti-Virus Firewall You can also access advanced options from any of the security center component screens. For example, to access Anti-Spyware advanced options, you could click the Anti-Spyware icon from the Security Center toolbar. From the Anti-Spyware screen, you would select an option from the Options menu. Aluria Security Center Help 6
  8. 8. General Tab Under the Security Center General Advanced Options you can set Security Center to: Load Security Center at startup Show a splash screen on Security Center start up. Allow connection through a proxy - Select this option if you are running a proxy. A proxy is an optional IP address that your computer accesses, or goes through, before it reaches the Internet. Proxies are used for added security and sometimes anonymity. If you are using a proxy you will need to allow connection through a proxy in Aluria Anti-Spyware. If you do not allow connection through a proxy, it is possible that you will not be able to update your software and receive any new definition files or program updates. You may also have problems when attempting to register or validate your software. Restore - Selecting this option allows you to remove all custom options and settings you may have specified, and restores all defaults listed under the Security Center, Anti- Spyware, Anti-Virus and Firewall tabs. Winsock Repair - Enable this option if you want Security Center to check for Winsock errors and repair damaged Winsock files. Winsock, (Windows Socket), is a standard way Windows applications communicate with the TCP/IP protocol. When your PC is connected to the Internet you’re using Winsock. Should Security detect that your Winsock needs repair, an alert will pop-up to let you know. For Winsock repairs to go into effect, you will need to reboot your computer when prompted. Updates tab Under the Security Center advanced option Updates, you can set Security Center to: Prompt before downloading or installing updates - By selecting this option you will be prompted to first, update your product, and second, to install the downloaded updates. Automatically download then prompt to install - By selecting this option you will be notified when an update has occurred, and then you will be prompted to install the downloaded update(s). Aluria Security Center Help 7
  9. 9. Automatically download and install without prompting - This is the Aluria Anti-Spyware default automatic updates option. By selecting this option, you will receive notification when Aluria Anti-Spyware checks for updates. If updates are available, Aluria Anti-Spyware will automatically download them, and then display a second notification to inform you that the updates are complete. Aluria Security Center Help 8
  10. 10. Anti-Spyware About Aluria Anti-Spyware Aluria Anti-Spyware is the anti-spyware component of Security Center, allowing you to detect and remove malicious spyware items from your computer. By combining state-of-the-art technology with an easy-to-use interface, Aluria Anti-Spyware is hands-down, the most powerful tool for removing dangerous spyware that can crash your computer, slow system performance, and contribute to identity theft. Configuring Aluria Anti-Spyware Configuration The Configuration Wizard will appear the first time you click on the Anti-Spyware icon from the Security Center toolbar. You may also run the Configuration Wizard by clicking Configuration Wizard under the Aluria Anti-Spyware Tools menu. Aluria Anti-Spyware offers you two methods of configuration: Typical Custom Typical Selecting Typical will allow Aluria Anti-Spyware to scan the entire computer including the registry, memory, and file system. Aluria recommends this method in order to prevent any possible instances of an application reinstalling due to partial removal. By default, Typical configuration also sets your computer to scan at regularly scheduled intervals, enables Aluria Anti-Spyware to automatically retrieve available updates, and enables all recommended Internet and Prevention settings. Custom Custom configuration is normally only recommended for advanced users. Selecting Custom allows the user to designate specific areas of the computer to be scanned including the registry, memory, or file system. The user can select these areas individually, in pairs, or all at once. While this method will reduce the time it takes to perform a scan, you run the risk of missing a file that can possibly reinstall an entire application. In addition to allowing you to set custom scan settings, Custom configuration also allows you to set Recommended or Custom scan options, scheduling, updates, and preventions & alerts. Recommended options are those that Aluria recommends for most users to ensure optimum security and performance. Aluria Security Center Help 9
  11. 11. Note If you have purchased both Aluria Anti-Virus and Aluria Anti-Spyware, you can set your software to scan for both spyware and viruses in one convenient OneScan. To configure your software to run OneScan, see Setting Up OneScan. Understanding Advanced Options About Advanced Options For experienced users, Aluria Anti-Spyware offers advanced configuration options which can be accessed by selecting an option under the Aluria Anti-Spyware Options menu. You can also access advanced options from the Security Center Home by selecting Anti-Spyware Options under the Security Center Home Options menu. Advanced Options are available for Scan, Scheduling, Prevention/Alerts, Homepage Control and SRS. General Tab Under the Security Center General Advanced Options you can set Security Center to: Load Security Center at startup Show a splash screen on Security Center start up. Allow connection through a proxy - Select this option if you are running a proxy. A proxy is an optional IP address that your computer accesses, or goes through, before it reaches the Internet. Proxies are used for added security and sometimes anonymity. If you are using a proxy you will need to allow connection through a proxy in Aluria Anti-Spyware. If you do not allow connection through a proxy, it is possible that you will not be able to update your software and receive any new definition files or program updates. You may also have problems when attempting to register or validate your software. Restore - Selecting this option allows you to remove all custom options and settings you may have specified, and restores all defaults listed under the Security Center, Anti- Spyware, Anti-Virus and Firewall tabs. Winsock Repair - Enable this option if you want Security Center to check for Winsock errors and repair damaged Winsock files. Winsock, (Windows Socket), is a standard way Windows applications communicate with the TCP/IP protocol. When your PC is connected to the Internet you’re using Winsock. Should Security detect that your Winsock needs repair, an alert will pop-up to let you know. For Winsock repairs to go into effect, you will need to reboot your computer when prompted. Aluria Security Center Help 10
  12. 12. Prevention & Alerts Tab Under the Advanced Options Prevention & Alerts tab you can set: System Preventions Internet Preventions Alerts System & Internet Preventions System Preventions are designed to protect your computer from harmful spyware attack, and Internet Preventions ensure a positive Internet browsing experience. System and Internet Preventions are as follows: Enable Active Defense Shield Alert (ADS) Protect Against WinPop-up Protect Against HTA Vulnerability Restricted IP Ranges, ActiveX, Restricted Zones Enable Active Defense Shield Alert (ADS) Aluria Anti-Spyware's next-generation ADS technology is unmatched in the protection it provides, offering true real-time protection that stops Spyware in its tracks. Unlike lesser, reactive solutions that allow spyware applications to install, and then attempt to remove them, Aluria's ADS technology proves TRUE proactive protection that blocks spyware BEFORE installation. The result is superior protection against even the most advanced and elusive spyware applications. Because the best defense against invasive software is to identify it and disable it before it damages your computer, Aluria recommends all Aluria Anti- Spyware users enable ADS. To enable ADS, select System Preventions and Enable Active Defense Shield Alert (ADS). From the drop-down list select Quarantine, Delete or Allow. Selecting one of these options will cause ADS to automatically quarantine, delete or allow any suspect items it detects. Each time ADS performs an action, you will be notified. Protect Against WinPop-up WinPop-up spam is often called by different names including netsend spam, messenger pop- ups, and messenger spam. WinPop-ups display messages like the one shown below: Aluria Security Center Help 11
  13. 13. WinPop-ups typically appear while a user is browsing the Internet. The most common WinPop-up spam promotes marketing messages urging the user to purchase a pop-up blocker to block the WinPop-up currently displaying the message. To stop annoying WinPop- Up spam from ruining your Internet browsing, Aluria recommends enabling the Protect against WinPop-up check box. Protect Against HTA Vulnerability HTA is an HTML application that is trusted by Internet Explorer (IE) to run on a computer. HTA vulnerability uses a Web page to embed and execute trojans, worms, and viruses directly into a user's computer when the user visits a malicious Web page designed to exploit this vulnerability. If you do not use IE for your Internet browser, then you do not need to be concerned about HTA vulnerability. If you do use IE and are concerned about HTA vulnerability, you can enable HTA vulnerability protection by selecting Internet Preventions and Protect Against HTA Vulnerability. Next, choose either Medium level or High level protection. Medium Level HTA Protection Choose medium level HTA vulnerability protection to allow Aluria Anti-Spyware to make registry changes that prevent IE from running potentially damaging HTA code. High Level HTA Protection Choose high level HTA vulnerability protection to allow Aluria Anti-Spyware to make registry changes that prevent IE from running potentially damaging HTA code. Additionally, ActiveX controls and plug-ins, and Active Scripting in IE’s Internet Security Options will be disabled. Note Selecting high level HTA vulnerability protection may cause some pages on legitimate Web sites to display inaccurately. Restricted IP Ranges, ActiveX, Restricted Zones Restricted IP ranges, ActiveX, and restricted zones can damage your computer by causing malicious spyware infections. Aluria recommends you enable default Restricted IP Ranges, ActiveX, and Restricted Zones. To enable these features, click Internet Preventions and Restricted IP Ranges, ActiveX, and Restricted Zones. Choose Default or Custom settings. Aluria recommends Default to ensure optimum protection for your computer and Internet browser. Restricted IP Ranges Aluria Security Center Help 12
  14. 14. There are many Web sites that are malicious in nature, and while you may not visit them intentionally, you may be unwillingly redirected to these dangerous sites by scripts running in the background, misleading textual references, or deceptive pop- ups. Visiting malicious Web sites can compromise your security and cause your computer to be attacked by spyware. To prevent spyware infection, Aluria has created a list of Web sites known to engage in malicious activity. By default, all Web sites in this list are blocked by Aluria Aluria Anti-Spyware. Aluria recommends against enabling any items in the Restricted IP Ranges list, however, you may do so by selecting Custom and then Edit from under Restricted IP Ranges, ActiveX, Restricted Zones. Under the Restricted IP Ranges tab you will see a list of IP addresses and their status. To block an IP address, select it by clicking your mouse in the check box to the right of the item. Items selected with a black check mark are blocked. Items that do not have a black check mark are enabled. Once you are satisfied with your settings, click Apply. ActiveX ActiveX controls are a very popular method for infecting users with dangerous spyware. ActiveX controls typically appear, when a user browses the Internet, as Windows-style dialog boxes asking for permission to install Software A from Company B. These dialogs are often misleading. As a means of protecting you from malicious spyware, Aluria has compiled a list of known ActiveX spyware applications that are blocked by default. Although it is not recommended, you may opt to block ActiveX controls individually. To block individual ActiveX controls, under Restrict IP Ranges, ActiveX, Restricted Zones select Custom and click Edit. Under the ActiveX tab, select all ActiveX controls to be blocked and click Apply. Restricted Zones Some Web sites provide beneficial content, but run unnecessary, malicious scripts in the background, set unwanted cookies, or put forward harmful ActiveX controls. Aluria has created a list of these Web sites and blocked their Restricted Zones allowing you to continue to visit the Web sites listed without risking infection of your computer. For your security, Aluria recommends selecting the default to block all unwanted Restricted Zones from damaging your computer. To block Restricted Zones on an individual basis, under Restricted IP Ranges, ActiveX, Restricted Zones, select Custom and then click Edit. Select items you want to block by clicking in the check box next to that item. When you are satisfied with your Restricted Zone settings, click Apply. Alerts Alerts are enabled by default to warn you about spyware attacks or to inform you about important update and scanning information. Although it is not recommended, you may disable an alert by clearing its check box. There are four options for alerts: Active Memory Scan Aluria Security Center Help 13
  15. 15. Updates Missed Scan Homepage Control Active Memory Scan Memory Scan allows Aluria Anti-Spyware to run a continuous scan of your memory for malicious spyware that may be inadvertently installed. When a suspect threat is detected, the Memory Scan Alert pops up, notifying you that spyware is active in your PC. From the Active Memory Scan Alert dialog you may choose Ok or Cancel. If you choose OK, another pop- up will display to let you know that you need to perform a full system scan to remove the spyware. Updates By enabling Updates, when Aluria Anti-Spyware detects an available update to your definitions or program, it will prompt you with an alert and give you the opportunity to download and install the update. Missed Scan Whether you have selected to scan automatically or manually, if you have missed a scan, the Missed Scan Alert will notify you and provide you with information about performing a "make- up" scan. Homepage Control Spyware known as Homepage hijackers can alter your home page to display a different Web site without your authorization. The Homepage control alert notifies you anytime your home page changes from its original setting. From the Homepage Control Alert dialog you may choose Restore home page or Allow. Scan Tab Under the Advanced Options Scan tab you can: Enable Active Memory Scan - You can enable Aluria Anti-Spyware's Active Memory Scan feature to protect your PC from spyware hidden in the memory. Active Memory Scan runs a continuous check of any applications operating in your system’s memory against Aluria’s comprehensive, known spyware database. When Active Memory Scan is enabled, an Active Memory Scan Alert will notify you that it has found spyware in your registry. To remove spyware found by Active Memory Scan, you will need to run a full system scan. Scan mode Full Scan Aluria Security Center Help 14
  16. 16. - Selecting this option sets Aluria Anti-Spyware to comprehensively scan all drives, memory, registry and cookies on your computer. Quick Scan - Selecting this option sets Aluria Anti-Spyware to scan memory, registry, and known spyware hotspots. Custom Scan - You can configure custom scan settings by enabling desired options in the Scan: and Drives To Scan: boxes. If desired, to view Network Drives, click Show Network Drives. The auto-populated list will display your local and network drives in the Drives to Scan: box. Schedule Tab Under the Advanced Options Schedule tab you can: Scan at Startup Schedule Scan Default - Selecting this option schedules your computer to scan weekly, on Friday at 9:00 A.M. Custom - You can configure custom schedule settings by enabling desired options in the Periodic, Day, and Time boxes. SRS Tab The Spyware Retrieval Service (SRS) connects Aluria users in an anti-spyware network to find and fight new forms of spyware. You can help Aluria protection millions of Internet users from spyware by participating in SRS. Participation is free and requires no action on your part after you click Enable. By agreeing to participate in the Spyware Retrieval Service, you authorize Aluria Software to occasionally look for specific files on your computer that we suspect of being spyware. If we find one of these files, we will transmit it back to our Spyware Lab for evaluation. If our experts determine the suspect file to be spyware, it will then be added to our spyware DAT files. Absolutely no personal information is ever transferred —only suspected spyware files. To participate in SRS, from Advanced Options, click the SRS tab, and then select Enable. If you no longer wish to participate in SRS, clear the check box. Note You can also enable SRS during set up. The Configuration Wizard will prompt you. Aluria Security Center Help 15
  17. 17. Updates tab Under the Security Center advanced option Updates, you can set Security Center to: Prompt before downloading or installing updates - By selecting this option you will be prompted to first, update your product, and second, to install the downloaded updates. Automatically download then prompt to install - By selecting this option you will be notified when an update has occurred, and then you will be prompted to install the downloaded update(s). Automatically download and install without prompting - This is the Aluria Anti-Spyware default automatic updates option. By selecting this option, you will receive notification when Aluria Anti-Spyware checks for updates. If updates are available, Aluria Anti-Spyware will automatically download them, and then display a second notification to inform you that the updates are complete. Managing Found Spyware Removal Options Once a scan completes you have two options for removal from the suspect items list: Trust Remove Trust Choose Trust if the detection is a program you intentionally installed and do not want to remove. Examples of items you may wish to Trust include ad-supported software or Internet monitoring software for parents to monitor their children's activity on the Internet. Items you Trust will be moved to the Trusted Items List and will not be detected in future scans. To Trust an item, select it with your mouse, and then click Trust. Remove Choose Remove if the suspect item is an application you unintentionally installed and you want it removed. Examples of items you may wish to Remove include any found items listed under the Spyware tab on the Scan Results screen. Items you remove will be moved to the Removed Items List and will be quarantined until you completely delete the file. Items in this list can no longer harm your computer. To remove an item, select it with your mouse, and then click Remove. Aluria Security Center Help 16
  18. 18. Note items that have neither been trusted or removed are considered ignored. Ignored items will not be quarantined and will be detected in future scans. Summary Once you have selected your options, click Done. A summary screen will display, by category, the number of items found, removed, trusted, and ignored. Some removed suspect items will require you to restart your computer. If a restart is required, you will see a Removal Complete - Restart Required message on the Summary screen. To restart your computer from this screen, click Restart My Computer. Once you are satisfied with your summary results you can exit the scan portion of Aluria Anti- Spyware by clicking Done. Trusted Items and Removed Items List Suspect items detected during Aluria Anti-Spyware's scan of your computer may be added to either the Trusted Items List or the Removed Items List. Trusted Items List Items you have decided to trust are added to the Trusted Items List. Items on this list are not quarantined or removed from your computer, and are not detected in Aluria Anti-Spyware scans. To view your Trusted Items List, under View, click Trusted Items List. By trusting an item Aluria Anti-Spyware has identified as a suspect threat, you may experience negative results or affects. To remove an item, from your Trusted Items List, click Aluria Security Center Help 17
  19. 19. Remove From List. Items removed from the Trusted Items List will no longer be allowed to function on your computer, and will be detected in future scans. Removed Items List Suspect items you have decided to remove are placed on the Removed Items List. Removed items are placed in a quarantined location and can no longer harm your computer. Applications on the Removed Items List can be deleted entirely from your computer, or you can restore any applications if you are not happy with the results of the removal. To view your Removed Items List, under View, click Removed Items List. There are three options available to you in the Removed Items List: Restore Delete Delete All Restore If you experience negative results following the removal of suspect items from your computer, you can restore your system back its state before the detection and removal. To restore a suspect item on your Removed Items List, select the item, and then click Restore. Restored items will be added to your Trusted Items List, and will be allowed to function on your computer without being detected in future scans. Aluria Security Center Help 18
  20. 20. Delete - Delete All Items in the Removed Items List have been safely removed from areas where they can harm your computer, but are not deleted from your system. If you are satisfied with the results of the removal and have experienced no harmful side effects, Aluria recommends deleting the items in your Removed Items List periodically. You have two options for deleting suspect items. To delete an individual application highlight the file and select Delete. To delete all files in the list click Delete All. Note Choosing to Delete or Delete All will remove all files permanently, and you should ensure that you are satisfied with the removal results before choosing this option. Performing A Scan Categories For your review, once you have performed a scan, the list of detected items is organized into two categories: Spyware Consumerware Spyware Spyware is software that covertly monitors your computer and is often surreptitiously installed without your informed consent. Examples include spyware, adware, and keyloggers. Generally, anything that appears in this category should be removed as spyware may pose a risk to your privacy, security, and system stability. Consumerware Consumerware is a new type of suspect category. These useful ad-supported applications, often given away free, provide value to the end user, provide no spyware risk, and are easily and completely removed through Add/Remove Programs. Detected Items Once a scan has completed Aluria Anti-Spyware presents you with a Scan Results screen that displays total found Items and their Components. Aluria Security Center Help 19
  21. 21. Items and Components An Item is a parent to its (child) Component variants. Components are merely files or registry keys associated with an item. An example of the Item-Component relationship is Gator. Gator is a single item, but it may have 10 components. To view an Item’s specific Components, from the Scan Results list, double-click the item whose details you want to view. The Scan Results screen also lists found items individually by Name, Actions, and Severity (ranging from Low to Guarded, Elevated, High and Severe.) To learn more about an item's Actions or Severity, double-click the Actions and/or Severity buttons from the top of the Scan Results list. Aluria Security Center Help 20
  22. 22. To see the Detailed Results View dialog for a particular item, double-click on the found item. Clicking Description will display a detailed textual description of the threat. Clicking Actions in the Detailed Results View will display the type of actions a particular item typically performs. Clicking Variant and Path will display details on where the suspect item was located on your PC. Aluria Security Center Help 21
  23. 23. To close the Detailed Results Dialog and return to your list of scan results, click Close. Scanning To run a scan on your computer, from the Security Center toolbar click Anti-Spyware, and then click Scan Now. This will initiate a scan based on the configuration method you previously selected, during set up, via the Configuration Wizard. The first time you perform a scan, the Initial Scan dialog box will be displayed. This one-time system analysis takes only a few minutes to complete, and is useful in calculating estimated time remaining for future file scans. Once the scan is in progress you will see a collapsed view Scan In Progress dialog displaying the current status of your scan. This screen displays the following details about your scan progress: Number of Suspect Items Found Est. Time Remaining (in minutes) Amount of files, memory and registry entries scanned Aluria Security Center Help 22
  24. 24. To see the expanded view Scan In Progress dialog click More Info. The expanded view Scan In Progress dialog displays the following details about your scan progress: Number of Suspect Items Found Est. Time Remaining (in minutes) Amount of files, memory and registry entries scanned Mode of scan Location of files scanned (whether Local Drive, Network Drive(s), Registry, Memory, or Cookies) If the scan is stopped or interrupted while in progress, you will see the following screen: Aluria Security Center Help 23
  25. 25. To resume your scan, click Run Complete Scan. To view your partial scan results, click View Scan Results. To close this dialog and return to the results list view, click Close. Note If you have purchased the Security Center suite, you can set your software to scan for both spyware and viruses in one convenient OneScan. If you choose to run your computer in a OneScan, please note that your scan and removal instructions will vary slightly from those shown below. Activity Log For your review, the Activity Log that lists a record of activity generated while running Aluria Anti-Spyware. New activities are added to the list in subsequent order as they occur, and may include information about scans performed, items blocked, and objects deleted. To view your Activity Log, under View, click Activity Log. You may wish to periodically clear your Activity Log. To clear you log, from the Activity Log screen, click Clear Results. To exit the Activity Log and return to Aluria Anti-Spyware, click Close. Homepage Control Spyware known as Homepage hijackers can alter your home page to display a different Web site without your authorization. Often these hijacks are complex, and while you can change the settings in Internet Explorer to temporarily resolve the problem, this action alone is not enough. Aluria Anti-Spyware's Homepage Control allows you to reset your Web site to the home page of your choosing. To set your home page to the Web page of your choice, from the Options menu, click Homepage Control. Copy and paste or type the URL of the desired Web site into the provided field, and then click Set My Homepage. To copy and paste a URL, first open your Web browser and browse the desired Web site. Then select the URL in the address bar, and press Ctrl + C to copy the URL. Now click in the Homepage Control field and press Ctrl + V to paste. Now click Set My Homepage. Aluria Security Center Help 24
  26. 26. Note Homepage Control is intended to correct any hijackings that occur, but does not prevent your home page from being hijacked initially. Some programs install files into the files into the file system to restore a hijack. To prevent your home page from being hijacked, Aluria recommends periodically performing full system scans to detect and remove hijacker- related suspect files. Aluria Security Center Help 25
  27. 27. Anti-Virus About Aluria Anti-Virus Aluria Anti-Virus allows you to detect and remove all types of viruses, worms, and Trojans that infect your computer, destroy your files, and ruin your PC performance. Created to work together with its specially designed Security Center components, Aluria Anti-Virus provides an essential tier of protection against viruses that seek to attack, infect, and destroy information on unprotected PCs. Setting Up Aluria Anti-Virus Standard Configuration Instructions Security Center is equipped with an easy-to-use Configuration Wizard designed to help you quickly configure your Aluria Anti-Virus to suit your needs. Once you have installed and registered Aluria Anti-Virus, the first time you click on the Anti-Virus icon from the Security Center toolbar, the Configuration Wizard will display. You may also run the Configuration Wizard by clicking Configuration Wizard under the Aluria Anti-Virus Tools menu. For your convenience, Aluria Anti-Virus offers you two methods of configuration: Typical Custom Typical Aluria recommends Typical configuration for most users. Selecting Typical will allow Aluria Anti-Virus to scan your computer's local drives and registry. By default, Typical configuration also sets your computer to scan at regularly scheduled intervals and enables Aluria Anti-Virus to automatically retrieve available updates. Custom Custom configuration is normally only recommended for advanced users. Selecting Custom allows you to set custom scan options, scheduling and updates. Note If you have purchased the Security Center suite, you can set your software to scan for both spyware and viruses in one convenient OneScan. To configure your software to run OneScan, see Setting Up OneScan. Scanning and Cleaning Viruses Aluria Security Center Help 26
  28. 28. Once you have successfully registered and set up Aluria Anti-Virus to suit your needs, you are ready to start scanning for and removing viruses from your computer. To remove viruses from your computer you need to: Scan Your Computer Clean Found Items Review Your Scan Summary Scan Your Computer To start a scan of your computer, from the Security Center toolbar click Anti-Virus, and then click Scan Now. This will initiate a scan based on the configuration method (whether typical or custom) you previously selected, during set up, via the Configuration Wizard. Please be patient while the scan is in progress. Scan results Once a scan has completed, Aluria Anti-Virus presents you with a Scan Results screen that displays total found Items and their Components. An Item is a parent to its (child) Components. In the case of viruses, viruses are items and their components are merely the files that the virus has attached to. For example, if the W32.Beagle.CG@mm virus (an item) infects three files on your computer, those three files would be that item's components. Found items are categorized under the Virus and Consumerware tabs. Under each of tab, the Name, Behavior, and Action of each threat is listed for your review. Clean Found Items For your protection, by default, found items are set to be cleaned from your computer. However, if you do not want an item cleaned, you may choose to quarantine or ignore it. To clean, quarantine, or ignore a single found item, from the item’s Action list drop-down, right- click and select Clean, Quarantine, or No Action, and then click Next. Note Aluria recommends you choose Clean if you do not recognize the suspect item and want it removed. Examples of items you may wish to clean from your computer include any found items listed under the Viruses tab on the Scan Results screen. Review Your Scan Summary Once you have selected your options and clicked Next, A summary screen will display. Detailed and comprehensive, this screen will help you quickly reference how many infected files were found, cleaned, quarantined, or ignored. Once you are satisfied with your summary results you can exit the scan portion of Aluria Anti-Spyware by clicking Done. Aluria Security Center Help 27
  29. 29. Anti-Spam About Aluria Anti-Spam Aluria Anti-Spam is built to provide optimum protection against the bombardment of spam. Aluria Anti-Spam effectively blocks 99% of junk in real-time and works with all major e-mail clients, including Outlook, Outlook Express, Netscape Messenger, and Eudora. Learn more about Aluria Anti-Spam. Setting Up Aluria Anti-Spam Security Center is equipped with an easy-to-use Setup Wizard designed to help you seamlessly integrate Aluria Anti-Spam with your e-mail client. For your convenience, the Setup Wizard will automatically display as soon as you have installed and registered your Aluria Anti-Spam product. Note you can also access the Aluria Anti-Spam Setup Wizard from the Security Center toolbar. Select Anti-Spam from the Security Center toolbar, and from under the Tools menu, click Set Up Now. Once you have started the Setup Wizard, you will be prompted to select the e-mail client you want Aluria Anti-Spam to integrate with. Choose Microsoft Outlook, Microsoft Outlook Express, or Other. The "Other" option includes Netscape Messenger, Eudora, and most pop e-mail clients. Note If you change e-mail clients, or would like to switch Aluria Anti-Spam to filter a different e-mail client, you may do so. From the Security Center toolbar click Anti-Spam, and from under the Tools menu, select Setup Wizard. Aluria Security Center Help 28
  30. 30. Be advised that by changing your e-mail client from the one originally specified, Aluria Anti- Spam will no longer filter spam from that e-mail client. You will lose all spam-filtering functionality from the old e-mail client, and instead, Aluria Anti-Spam will re-configure to filter the newly specified e-mail client only. Microsoft Outlook Users Once you've chosen your e-mail client, your Aluria Anti-Spam set up is complete. Click Finish to exit the Setup Wizard. Microsoft Outlook Express and "Other" Users Once you've chosen your e-mail client, your Aluria Anti-Spam set up is complete. Click Finish to close the Setup Wizard and launch configuration help. Aluria Security Center Help 29
  31. 31. Note If you are running the Aluria Anti-Spam 15-Day Trial Version, at the end of the trial you can purchase the Aluria Anti-Spam Full Version, or you can uninstall the software from your computer. To uninstall Aluria Anti-Spam you must, from the Anti-Spam screen, click I Want To Uninstall Aluria Anti-Spam. Start Using Aluria Anti-Spam Once you have successfully registered and set up Aluria Anti-Spam to integrate with your e- mail client, you are ready to start filtering spam. Depending on the e-mail client you selected during Setup, your instructions for using Aluria Anti-Spam on your computer will vary. Please click your e-mail client below and follow the instructions provided. Microsoft Outlook Microsoft Outlook Express and "Other"(Netscape, Eudora, and most pop e-mail clients) Microsoft Outlook Users For your convenience, once installed, Aluria Anti-Spam comes pre-configured to block incoming spam from entering your Inbox. To turn on the spam blocker, first, from your desktop, open your e-mail client. Once opened, the Create a Folder dialog box will display. In the Create a Folder dialog box, click to the location where you want caught spam sent to and enter a name for your spam folder. By default the Inbox is selected. We recommend you choose this location. Once you have named your folder, click OK. Aluria Security Center Help 30
  32. 32. After you've created the spam folder, Aluria Anti-Spam will immediately start filtering spam from your Inbox into the spam folder. From the spam folder you can review the caught spam at anytime. You can also adjust settings and block and approve messages on a case-by- case basis by using the Aluria Anti-Spam toolbar located near the top of your e-mail client's screen. Microsoft Outlook Express and "Other" Users To start using Aluria Anti-Spam, you will need to first configure your e-mail client. This help should display when after you finished your Aluria Anti-Spyware setup. You can also access this help by right-clicking on the Aluria Anti-Spam icon located in your system tray, and from the menu, choose View Help. From within help, click Configuring Your E-mail Client, and follow the instructions. Once you have configured your e-mail client, Aluria Anti-Spam will immediately start filtering spam from your Inbox. To access your Aluria Anti-Spam controls, right-click on the Aluria Anti-Spam icon in your system tray. From this menu you can access the Admin Console, add and block senders, and much more. Aluria Security Center Help 31
  33. 33. Firewall About Aluria Firewall Easy to install, setup, and use, Aluria Firewall is the powerful personal firewall that protects your privacy and identity from malicious hackers, Web pages, programs, and other unforeseen threats. Built to provide powerful privacy protection, Aluria Firewall allows you to hide your ports, making your PC invisible to intruders on the Internet, and alerts you to serious attacks at the moment they occur. Selecting Security Settings Security Center is equipped with an easy-to-use firewall configuration screen. To set Aluria Firewall to suit your needs, on the Security Center Navigation bar, under the Firewall tab, choose your desired security level on the Aluria Firewall slide bar. When you are satisfied with your selection, click Apply. For your convenience, your levels of security include: Off Low Medium High Off This setting disables your firewall, allowing a free flow of traffic to and from your computer. Low This setting is for users who want minimal safeguards. Low blocks unknown inbound traffic and does not try to alert you if programs access the Internet. Medium Choose medium to allow the most popular programs and connection types used on the Internet. Programs such as Internet Explorer, Firefox, Microsoft Outlook, and more are automatically allowed to connect to the Internet. This is the recommended security level. High When Firewall is set to High, only Aluria Software approved programs, such as Internet Explorer, are allowed to connect by default. No other connections are allowed without your express permission. Each time any program tries to connect to the Internet, you will see a Firewall alert, allowing you to temporarily or permanently Block or Allow the connection. Aluria Security Center Help 32
  34. 34. Note The level of security you select will determine what programs, called "Recommended Exceptions that Aluria Firewall will allow or block. To view these pre-configured exceptions, after you have selected your desired security level on the slider and then hit apply, click Exceptions from the Firewall Home left navigation bar. From the displayed dialogue, click the Recommended Exceptions tab. Creating Exceptions To create an exception, from the Security Center toolbar, click Firewall, and then click Exceptions. Under the My Exceptions tab, click Add App Exception. In the pop-up dialog select your traffic control preferences, browse to the location of the application that you want to make an exception for, and then click Save. Note You can only create exceptions if Aluria Firewall is set to Low, Medium or High security. Aluria Security Center Help 33
  35. 35. Deleting and Editing My Exceptions To delete an exception, check the box next to the exception on the list, and then click Delete. To edit an exception, click anywhere on its line to highlight the exception you want to edit - It doesn't matter whether the exception's box is checked or not - and then click Edit. Modifying Recommended Exceptions Periodically, you may decide to disallow certain default connections that are approved by Aluria Software. Although changing these recommended actions is not advised, you may do so by selecting Exceptions, and under the Recommended Exceptions tab, uncheck the box next to the exception on the list. Aluria Security Center Help 34
  36. 36. OneScan About OneScan Aluria OneScan is Security Center's time-saving feature that allows users who have purchased both Aluria Anti-Spyware and Aluria Anti-Virus to scan for spyware and viruses at the same time. Faster, easier, and more efficient than performing scans separately, Aluria OneScan saves you time and frustration by simultaneously scanning your system files against a comprehensive database of spyware and virus threats. Combining powerful anti- virus and anti-spyware scan engine technology with a single, simplified user interface and convenient, shared scheduled scan times, Aluria OneScan is the most thorough, easy-to-use tool for detecting, managing, and removing all types of spyware, viruses, adware, keyloggers, Trojans, worms, and ActiveX applications. Setting Up OneScan Security Center automatically detects when you have both Aluria Anti-Spyware and Aluria Anti-Virus registered. To save you time and effort, when the second of the two products is registered, Security Center will display a OneScan Available dialog. To activate OneScan, select I Want to Set My Security Center to OneScan, and then click Close. Once you have activated OneScan, the Security Center Configuration Wizard will display. Follow the prompts to configure your OneScan to suit your needs. Note To deactivate your OneScan and run two separate spyware and virus scans, from under the Security Center Home, or Aluria OneScan screens, de-select I Want to Set My Security Center to OneScan. Aluria Security Center Help 35

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