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Five Trend
Predictions
for 2013
Thomas Crampton | Regional Director, Asia-Pacific
Hannah Law | Senior Regional Strategist, Asia-Pacific
February 2013
5 Trends
Be mobile, not do mobile
Bricks and Bytes: create shopping experiences, not transactions
Brand-awakened: brands with a higher purpose rule
Live in 60 Seconds: concept to production at speed
Smart Data: Big Data’s older, wiser sister
1
2
3
4
5
Be mobile, not do mobile
4
ww
SOURCE: KICKSTARTER.COM
Consumers are active and
want to take their devices
with them. They’re screen
hoarders.
In Asia it’s about multiple
mobiles as much as
multiple devices.
0%	
  
20%	
  
40%	
  
60%	
  
80%	
  
100%	
  
2011	
   2012	
   2013	
   2014	
  
Global	
  Notebook	
  PC	
  
and	
  Tablet	
  Shipment	
  Share	
  Forecast	
  
Tablet	
  PC	
  
Notebook	
  PC	
  
Source:	
  NPD	
  Display	
  Search,	
  2013	
  	
  
Device growth will be in
smart devices: global
tablets sales will overtake
desktops in Q2.
Tablet PC shipments have
already surpassed
notebook PC shipments in
China.
0%	
  
10%	
  
20%	
  
30%	
  
40%	
  
50%	
  
60%	
  
70%	
  
80%	
  
90%	
  
Browse	
  the	
  internet	
   Use	
  social	
  forums	
  
e.g.	
  Facebook	
  
Chat	
  e.g.	
  MSN	
  
Online	
  ac:vi:es	
  engaged	
  in	
  at	
  least	
  once	
  p/week	
  
while	
  watching	
  TV	
  or	
  video	
  content	
  
Bases:	
  US,	
  UK,	
  Germany,	
  Spain,	
  Sweden,	
  China	
  &	
  
Taiwan	
  
2011	
  
2012	
  
Source:	
  Ericsson	
  ConsumerLab,	
  ‘TV	
  &	
  Video	
  Report’	
  August	
  2012	
  
Devices will be used at the
same time as using other
technology but normally for
unrelated tasks, like social
networking.
Source:	
  Kickstarter.com	
  
Early adopters won’t let
technology limitations slow
them down. They’ll use
smart-watches, like Pebble
that control music, track
exercise and sync with your
smartphone.
Source:	
  pocket-­‐lint.com	
  
They’ll even try wearable
screens: Google’s
augmented reality Glasses
just gained some street cred
when they were worn by
models on the Diane von
Furstenberg catwalk.
Source:	
  Chrisperks.com	
  
Heineken Star Player App
let fans predict goals in real-
time with UEFA Champion’s
League. It generated 87%
positive feedback and 56
minutes dwell time on the
iPhone app.
Who’s already
on-trend?
How can you use this trend?
Re-imagine brand experience
without technology limitations
Bricks and Bytes: shopping
experiences, not transactions
Photo	
  courtesy	
  of	
  hQp://hongkong.geoexpat.com/forum/members/pin-­‐20310.html	
  
eCommerce is continuing to
grow, especially in fashion
and electronics. Alibaba
recorded $150billion+ sales
in 2012, up 60% from 2011.
Source:	
  eMarketer,	
  January	
  2013	
  
This year the strongest
eCommerce buyer
penetration growth will
come from China, followed
by South Korea.
Source:	
  Kickstarter.com	
  
Personal recommendations
continue to influence
purchase behaviours, with
sites such as Snoox, Hunch
and The Find gaining
popularity.
Innovative start-ups are by-
passing bricks-and-mortar
and providing unique
experiences online: giving
brand advocates the chance
to be affiliate sellers or co-
creators.
Bricks-and-mortar stores
aren’t irrelevant: they’ll
always be there but they will
provide experiences, not
just transactions.
Burberry’s flagship store in
London embodies online-
offline integration with RFID
chips in clothes to product
story content live on-screen
in change-rooms.
Who’s already
on-trend?
Yihaodian has launched
1000 virtual supermarkets
that use AR technology to
bring blank spaces in the
real world to life in the virtual
world.
Who’s already
on-trend?
How can you use this trend?
Give people an emotional
reason to shop with you.
Brand Awakened: brands
with a higher purpose rule
Photo	
  courtesy	
  of	
  colbycsbc	
  tumblr	
  
“Brands should have
identities that are timeless,
that stand apart from the
march of history.”
Douglas Holt,
Cultural Strategy
Those brands have the
upperhand in social: they’ve
already given consumers a
reason to talk about them
and a reason to love or hate
them.
And consumers will talk.
And contribute to your
brand story.
Brands with a higher
purpose related to health
and wellness will win in
2013 because 74% of
consumers believe wellness
will be (even)more important
in the future
Who’s already
on-trend?
Apple, of course.
“Man is the creator of
change in this world. As
such he should be above
systems and structures, and
not subordinate them.”
Steve Jobs, 1980s
Who’s already
on-trend?
How can you use this trend?
Build an icon around a cultural
tension and your brand’s ‘best self’
Live in 60 seconds: concept to
production at speed
Photo	
  courtesy	
  of	
  colbycsbc	
  tumblr	
  
Technology has sped up
everything from transport to
computers.
Now you business is
expected to match pace,
with everything from
production to advertising.
FujiFilm has a 3D printing
kiosk that enables
customers to customise
products.
Who’s already
on-trend?
Nike Find Your Greatness:
inspirational quotes related
to achievements of China
athletes in the Olympics
were posted on social media
within minutes of the event.
Who’s already
on-trend?
How can you use this trend?
(Re)learn to be nimble.
Smart Data: big data’s
older, wiser sister
We’ve seen the explosion of
data – big data – but why
should you be measuring
everything that moves?
You’re better off identifying
the KPIs and metrics that
are important to you. Then
pay close attention to the
metrics that count.
Facebook’s exploring smart
data: Graph Search will give
users personalised search
of people, places, products
and services … based on
the information Facebook
has about us.
Uncovet uses social data –
from the interest and social
graph – to create a
personalised shopping
experience or ‘style graph’.
Here, big data is used
smartly.
IBM used augmented reality
to show how smart data
could make the world work
better.
Who’s already
on-trend?
How can you use this trend?
Don’t sweat the small stuff:
know what you want to measure
and focus on it.
Thomas Crampton
@thomascrampton
Asia-Pacific Director
Ogilvy | Hong Kong
Hannah Law
@hannahlaw
Senior Digital Strategist
Ogilvy | Hong Kong
Thank	
  you!

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2013 Digital & Social Marketing Trend Predictions (re-post of my presentation on Social@Ogilvy slideshare)

  • 1. Five Trend Predictions for 2013 Thomas Crampton | Regional Director, Asia-Pacific Hannah Law | Senior Regional Strategist, Asia-Pacific February 2013
  • 2. 5 Trends Be mobile, not do mobile Bricks and Bytes: create shopping experiences, not transactions Brand-awakened: brands with a higher purpose rule Live in 60 Seconds: concept to production at speed Smart Data: Big Data’s older, wiser sister 1 2 3 4 5
  • 3. Be mobile, not do mobile
  • 4. 4 ww SOURCE: KICKSTARTER.COM Consumers are active and want to take their devices with them. They’re screen hoarders. In Asia it’s about multiple mobiles as much as multiple devices.
  • 5. 0%   20%   40%   60%   80%   100%   2011   2012   2013   2014   Global  Notebook  PC   and  Tablet  Shipment  Share  Forecast   Tablet  PC   Notebook  PC   Source:  NPD  Display  Search,  2013     Device growth will be in smart devices: global tablets sales will overtake desktops in Q2. Tablet PC shipments have already surpassed notebook PC shipments in China.
  • 6. 0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   Browse  the  internet   Use  social  forums   e.g.  Facebook   Chat  e.g.  MSN   Online  ac:vi:es  engaged  in  at  least  once  p/week   while  watching  TV  or  video  content   Bases:  US,  UK,  Germany,  Spain,  Sweden,  China  &   Taiwan   2011   2012   Source:  Ericsson  ConsumerLab,  ‘TV  &  Video  Report’  August  2012   Devices will be used at the same time as using other technology but normally for unrelated tasks, like social networking.
  • 7. Source:  Kickstarter.com   Early adopters won’t let technology limitations slow them down. They’ll use smart-watches, like Pebble that control music, track exercise and sync with your smartphone.
  • 8. Source:  pocket-­‐lint.com   They’ll even try wearable screens: Google’s augmented reality Glasses just gained some street cred when they were worn by models on the Diane von Furstenberg catwalk.
  • 9. Source:  Chrisperks.com   Heineken Star Player App let fans predict goals in real- time with UEFA Champion’s League. It generated 87% positive feedback and 56 minutes dwell time on the iPhone app. Who’s already on-trend?
  • 10. How can you use this trend? Re-imagine brand experience without technology limitations
  • 11. Bricks and Bytes: shopping experiences, not transactions Photo  courtesy  of  hQp://hongkong.geoexpat.com/forum/members/pin-­‐20310.html  
  • 12. eCommerce is continuing to grow, especially in fashion and electronics. Alibaba recorded $150billion+ sales in 2012, up 60% from 2011.
  • 13. Source:  eMarketer,  January  2013   This year the strongest eCommerce buyer penetration growth will come from China, followed by South Korea.
  • 14. Source:  Kickstarter.com   Personal recommendations continue to influence purchase behaviours, with sites such as Snoox, Hunch and The Find gaining popularity.
  • 15. Innovative start-ups are by- passing bricks-and-mortar and providing unique experiences online: giving brand advocates the chance to be affiliate sellers or co- creators.
  • 16. Bricks-and-mortar stores aren’t irrelevant: they’ll always be there but they will provide experiences, not just transactions.
  • 17. Burberry’s flagship store in London embodies online- offline integration with RFID chips in clothes to product story content live on-screen in change-rooms. Who’s already on-trend?
  • 18. Yihaodian has launched 1000 virtual supermarkets that use AR technology to bring blank spaces in the real world to life in the virtual world. Who’s already on-trend?
  • 19. How can you use this trend? Give people an emotional reason to shop with you.
  • 20. Brand Awakened: brands with a higher purpose rule Photo  courtesy  of  colbycsbc  tumblr  
  • 21. “Brands should have identities that are timeless, that stand apart from the march of history.” Douglas Holt, Cultural Strategy
  • 22. Those brands have the upperhand in social: they’ve already given consumers a reason to talk about them and a reason to love or hate them.
  • 24. And contribute to your brand story.
  • 25. Brands with a higher purpose related to health and wellness will win in 2013 because 74% of consumers believe wellness will be (even)more important in the future Who’s already on-trend?
  • 26. Apple, of course. “Man is the creator of change in this world. As such he should be above systems and structures, and not subordinate them.” Steve Jobs, 1980s Who’s already on-trend?
  • 27. How can you use this trend? Build an icon around a cultural tension and your brand’s ‘best self’
  • 28. Live in 60 seconds: concept to production at speed Photo  courtesy  of  colbycsbc  tumblr  
  • 29. Technology has sped up everything from transport to computers.
  • 30. Now you business is expected to match pace, with everything from production to advertising.
  • 31. FujiFilm has a 3D printing kiosk that enables customers to customise products. Who’s already on-trend?
  • 32. Nike Find Your Greatness: inspirational quotes related to achievements of China athletes in the Olympics were posted on social media within minutes of the event. Who’s already on-trend?
  • 33. How can you use this trend? (Re)learn to be nimble.
  • 34. Smart Data: big data’s older, wiser sister
  • 35. We’ve seen the explosion of data – big data – but why should you be measuring everything that moves?
  • 36. You’re better off identifying the KPIs and metrics that are important to you. Then pay close attention to the metrics that count.
  • 37. Facebook’s exploring smart data: Graph Search will give users personalised search of people, places, products and services … based on the information Facebook has about us.
  • 38. Uncovet uses social data – from the interest and social graph – to create a personalised shopping experience or ‘style graph’. Here, big data is used smartly.
  • 39. IBM used augmented reality to show how smart data could make the world work better. Who’s already on-trend?
  • 40. How can you use this trend? Don’t sweat the small stuff: know what you want to measure and focus on it.
  • 41. Thomas Crampton @thomascrampton Asia-Pacific Director Ogilvy | Hong Kong Hannah Law @hannahlaw Senior Digital Strategist Ogilvy | Hong Kong Thank  you!