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Crisis Management in Social Media
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Crisis Management in Social Media

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Presentation for Galway City Business Network

Presentation for Galway City Business Network

Published in: Business
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  • 1. Social MediaCrisis Management
    What would you do if something went wrong?
  • 2. http://www.greenpeace.org/international/campaigns/climate-change/kitkat
  • 3.
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  • 5. http://www.flickr.com/photos/meg/4453821027/sizes/l/
  • 6.
  • 7.
  • 8.
  • 9. @****** The Dylan is a hotel that are certainly using twitter well- a guest tweeted about no hot water- they responded immediately to rectify!
  • 10.
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  • 12. www.spiderworking.com
    amanda@spiderworking.com
    @spiderworking
    ph: 01 442 9410

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