Kent Connects

   Harnessing Open Source for Shared
    Services and Partnership Working
Debbie Wisdom             Matt Ha...
Presentation Content
 Background to Kent Connects

 Our open source journey
   Requirements
   Initial development
  ...
Kent Connects
 Established in 2002
 The lead technology partnership in
  Kent and Medway
 Achieving transformation thro...
Kent & Medway

            16    • Partners
           1.6M   • Population
           55K    • Employees
           719   ...
Our Open Source Journey …

                      Feb 07                                July 08
                           ...
Start of the journey …
     Requirements
                             easy and
                             intuitive
    ...
Internal Development V1
   Plone Content Management System
   KCC developed
  
   Tonbridge & Malling BC hosted
   Li...
Our Open Source Journey …

                     Feb 07                          July 08
                                  ...
Growth of the Portals
   Who’s benefiting?
Growing pains
 Responsibility to portal partners grew

 Development requirements grew

 Support arrangements grew

 Ne...
Our Open Source Journey …

                     Feb 07                         July 08
                                   ...
Engaging with Netsight
                Who are Netsight?
 10 person Web Development company

 Specialising in Plone cont...
Engaging with Netsight
 What Netsight offers the public sector

 Right ‘fit’ for Kent Connects

 Bespoke development

 ...
The Plone Community
Our Open Source Journey …

                     Feb 07                         July 08
                                   ...
Portal V2 Development
 By now the number of portals had grown to 15
 Original architecture had been exceeded
 Needed a ...
Bespoke Development
 Open Source is extendable in the way you
  want, not just in the way the vendor has
  envisaged
 Of...
Our Open Source Journey …

                     Feb 07                                July 08
                            ...
Current Situation
    Portal Partner Costs                  Kent Connects Costs
   Set-up fee: £500-£1000              I...
Current Situation
               Spin-off Benefit
 Portal of Portals
 Bird’s eye of meetings across Kent & Medway
 A st...
Our Open Source Journey …

                     Feb 07                                 July 08
                           ...
Debbie Wisdom              Matt Hamilton
Strategic Director         Technical Director
Kent Connects              Netsight...
Kent Connects: Harnessing Open Source for Shared Services and Partnership Working
Kent Connects: Harnessing Open Source for Shared Services and Partnership Working
Kent Connects: Harnessing Open Source for Shared Services and Partnership Working
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Kent Connects: Harnessing Open Source for Shared Services and Partnership Working

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Debbie Wisdom, Strategic Director, Kent Connects and Matt Hamilton, Technical Director, Netsight Internet Solutions and international board director of the Plone Foundation.

Kent Connects, the lead technology partnership in Kent & Medway, are using Plone Content Management System to provide partners from different public sector organisations with a flexible, virtual online space to collaborate and share information and knowledge via the internet in a secure way. Learn how Kent Connects came to be using Plone and what the benefits, issues and lessons learnt have been in adopting OSS for the partnership. Find out more about Plone, its community of practice and the opportunities it can offer the public sector.

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Kent Connects: Harnessing Open Source for Shared Services and Partnership Working

  1. 1. Kent Connects Harnessing Open Source for Shared Services and Partnership Working Debbie Wisdom Matt Hamilton Strategic Director Technical Director Kent Connects Netsight Internet Solutions www.kentconnects.gov.uk www.netsight.co.uk
  2. 2. Presentation Content  Background to Kent Connects  Our open source journey  Requirements  Initial development  Growing pains  Engaging with Netsight  The Plone community  Current situation
  3. 3. Kent Connects  Established in 2002  The lead technology partnership in Kent and Medway  Achieving transformation through technology by tackling the barriers to joining up and sharing services  Removing technology as the excuse for not transforming
  4. 4. Kent & Medway 16 • Partners 1.6M • Population 55K • Employees 719 • ICT Staff £64M • ICT Budget
  5. 5. Our Open Source Journey … Feb 07 July 08 Engage Current Internal • with External Go Live • • Situation Dev V1 Netsight • • Dev V2 V1 Nov 06 May 07 Apr 09 1 COLLABORATE SHARE INFORM LEARN 29
  6. 6. Start of the journey … Requirements easy and intuitive self- publishing tool powerful search tool
  7. 7. Internal Development V1  Plone Content Management System  KCC developed   Tonbridge & Malling BC hosted  Live with 1 portal in Feb 07
  8. 8. Our Open Source Journey … Feb 07 July 08 Engage Current Internal • with External Go Live • • Situation Dev V1 Netsight • • Dev V2 V1 Nov 06 May 07 Apr 09 1 COLLABORATE SHARE INFORM LEARN 29
  9. 9. Growth of the Portals Who’s benefiting?
  10. 10. Growing pains  Responsibility to portal partners grew  Development requirements grew  Support arrangements grew  Need for formal hosting grew
  11. 11. Our Open Source Journey … Feb 07 July 08 Engage Current Internal • with External Go Live • • Situation Dev V1 Netsight • • Dev V2 V1 Nov 06 May 07 Apr 09 5 COLLABORATE SHARE INFORM LEARN 29
  12. 12. Engaging with Netsight Who are Netsight?  10 person Web Development company  Specialising in Plone content management system  Heavily involved in the Plone Community  Director of the Plone Foundation  Organise development events  Aware of Plone future roadmap
  13. 13. Engaging with Netsight What Netsight offers the public sector  Right ‘fit’ for Kent Connects  Bespoke development  High level of support  Able to handle hosting requirements  Worked with other public sector clients
  14. 14. The Plone Community
  15. 15. Our Open Source Journey … Feb 07 July 08 Engage Current Internal • with External Go Live • • Situation Dev V1 Netsight • • Dev V2 V1 Nov 06 May 07 Apr 09 15 COLLABORATE SHARE INFORM LEARN 29
  16. 16. Portal V2 Development  By now the number of portals had grown to 15  Original architecture had been exceeded  Needed a way to roll out ever more portals quicker (lower admin support) and manage across all portals  New version of Plone (version 3) with newer features, and additional 3rd party add-ons  Better membership management as number of users grew
  17. 17. Bespoke Development  Open Source is extendable in the way you want, not just in the way the vendor has envisaged  Often requirements surface long after the procurement process  e.g. the Software Audit Application to allow the monitoring of software use throughout the partnership
  18. 18. Our Open Source Journey … Feb 07 July 08 Engage Current Internal • with External Go Live • • Situation Dev V1 Netsight • • Dev V2 V1 Nov 06 May 07 Apr 09 29 COLLABORATE SHARE INFORM LEARN
  19. 19. Current Situation Portal Partner Costs Kent Connects Costs  Set-up fee: £500-£1000  Income: £500-£1000 per portal  Administrator training: £0  Annual support: £1800  Annual support: £0  Annual hosting: £650  Annual hosting: £0  Support: £75 per hour  Development: £750 per day 29 Portals 1150 Members 458 News Items 545 Events 981 Discussions 3800 Files
  20. 20. Current Situation Spin-off Benefit  Portal of Portals  Bird’s eye of meetings across Kent & Medway  A strategic view of partnership and collaborative activities for Chief Executives and senior officers
  21. 21. Our Open Source Journey … Feb 07 July 08 Engage Current Internal • with External Go Live • • Situation Dev V1 Netsight • • Dev V2 V1 Nov 06 May 07 Apr 09 29 COLLABORATE SHARE INFORM LEARN
  22. 22. Debbie Wisdom Matt Hamilton Strategic Director Technical Director Kent Connects Netsight Internet Solutions 01622 221929 0117 909 0901 www.kentconnects.gov.uk www.netsight.co.uk http://plone.org/ http://plone.org/foundation http://www.plonegov.org/
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