BUSINESS INTELLIGENCE
PLANNING FOR SUCCESS
Information Resource Management Course
Dr. Sohrabi

Hamideh Iraj
The textbook
Business Intelligence
The Savvy Manager’s Guide
Second Edition
David Loshin

Published by Elsevier, 2013
Chap...
What we learned last week
• Defining what BI is
• Determining the value it can provide
Organizational Preparedness for Business
Intelligence and Analytics
At the highest level, it is a state within the organiz...
Different aspects of
organizational preparedness

• ORGANIZATIONAL READINESS
• MANAGEMENT READINESS
• OPERATIONAL READINES...
ORGANIZATIONAL READINESS
Assess alignment between the (stated and de facto)
objectives at different levels of management a...
MANAGEMENT READINESS
• It focuses on communicating the impact of BI:
• Commitment
• Involvement

• Support

from key indiv...
OPERATIONAL READINESS
To make sure

• Engagement has been institutionalized:
• Budgets have been allocated
• Skilled staff...
PREPARING FOR CHANGE
• Understanding the business problem by
examining the core business challenges
• Assessment and deter...
Fundamental aspects of the BI program
• Championship:
Senior-level champions ensuring corporate sponsorship
Most frequentl...
Fundamental aspects of the BI program cont.
• Vision:
Asserting a strategic vision that guides design, development, and de...
Bridging the Gaps between IT and the
Business Users-Dichotomy
Artificial boundary between:
• Those who require computer s...
Knowing the Different Types of BI Users

Extracted from: http://my.safaribooksonline.com/book/databases/business-intellige...
Business Intelligence Success Factors:
A Deeper Dive
1.STRONG, DEDICATED MANAGEMENT:
• Maintain strong management.

2. SET...
Business Intelligence Success Factors:
A Deeper Dive cont.
3. ESTABLISHING METRICS FOR SUCCESS
4. UNDERSTANDING THE TECHNO...
Business Intelligence Success Factors:
A Deeper Dive cont.
6. USING QUALITY INFORMATION
• Use only high-quality data.
• Ga...
Business Intelligence Success Factors:
A Deeper Dive cont.
8. MANAGING SCOPE
• Deliver on your promises.
SCALABILITY

• Pl...
More on Building Your Team
• Insist on business participation.
Maintain strong management.
• Clarify roles and responsibil...
More on Building Your Team cont.
• Cultivate believability
Proper feasibility Analysis
• Maintain diversity of opinion
Do ...
Strategic Versus Tactical Planning
• LONG-TERM GOALS
it is important to develop the end-state vision while keeping in mind...
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Planning Business Intelligence - English Presentation

  1. 1. BUSINESS INTELLIGENCE PLANNING FOR SUCCESS Information Resource Management Course Dr. Sohrabi Hamideh Iraj
  2. 2. The textbook Business Intelligence The Savvy Manager’s Guide Second Edition David Loshin Published by Elsevier, 2013 Chapter 3 - Planning for Success
  3. 3. What we learned last week • Defining what BI is • Determining the value it can provide
  4. 4. Organizational Preparedness for Business Intelligence and Analytics At the highest level, it is a state within the organization in which both management and staff are prepared to: • Execute performance improvement measurement • Identify opportunities for benefits • Make changes to processes • Make changes to behavior as a result • Monitor improvement in relation to process and behavior changes
  5. 5. Different aspects of organizational preparedness • ORGANIZATIONAL READINESS • MANAGEMENT READINESS • OPERATIONAL READINESS
  6. 6. ORGANIZATIONAL READINESS Assess alignment between the (stated and de facto) objectives at different levels of management and the overall mission of the company.
  7. 7. MANAGEMENT READINESS • It focuses on communicating the impact of BI: • Commitment • Involvement • Support from key individuals
  8. 8. OPERATIONAL READINESS To make sure • Engagement has been institutionalized: • Budgets have been allocated • Skilled staff members have been hired • The customers and stakeholders have been engaged and trained • There is an organized governance and approval infrastructure in place
  9. 9. PREPARING FOR CHANGE • Understanding the business problem by examining the core business challenges • Assessment and determining feasibility • Planning to develop the analytical solution by performing a data requirements assessment • Execution of the solution by engaging the team members
  10. 10. Fundamental aspects of the BI program • Championship: Senior-level champions ensuring corporate sponsorship Most frequently cited for the failure of a BI • Level-Setting: Establishing high-level goals and setting expectations Misalignment between the developers’ goals and the end users’ expectations • Partnering: Creating a partnership among the participants that provides incentives to act strategically
  11. 11. Fundamental aspects of the BI program cont. • Vision: Asserting a strategic vision that guides design, development, and deployment A vision statement is a straightforward declaration describing how the control and exploitation of actionable knowledge will add value to the organization. • Plan: Establishing a plan that delivers intermediate value while achieving the long-term goals
  12. 12. Bridging the Gaps between IT and the Business Users-Dichotomy Artificial boundary between: • Those who require computer services and • Those who provide those services. A budgetary division between: • IT as a cost center • Business unit as a profit center Deep philosophical division between: • interaction framework is built around the IT folks • asking the business folks to support the IT initiatives
  13. 13. Knowing the Different Types of BI Users Extracted from: http://my.safaribooksonline.com/book/databases/business-intelligence/0738496448/data-analysistechniques/ida42
  14. 14. Business Intelligence Success Factors: A Deeper Dive 1.STRONG, DEDICATED MANAGEMENT: • Maintain strong management. 2. SETTING APPROPRIATE EXPECTATIONS • • • • • • • Functionality Accessibility Performance Delivery Quality Availability Business relevance
  15. 15. Business Intelligence Success Factors: A Deeper Dive cont. 3. ESTABLISHING METRICS FOR SUCCESS 4. UNDERSTANDING THE TECHNOLOGY • Understand what technology can and can’t do for you. 5. DATA ARCHITECTURE • Create a flexible and extensible data architecture. • A data model, describes the different entities that exist within the system along with the relationships between those entities
  16. 16. Business Intelligence Success Factors: A Deeper Dive cont. 6. USING QUALITY INFORMATION • Use only high-quality data. • Garbage in, Garbage out 7.BENEFITTING FROM REUSE • • • • Reuse of data Reuse of metadata Reuse of business logic Reuse of business process
  17. 17. Business Intelligence Success Factors: A Deeper Dive cont. 8. MANAGING SCOPE • Deliver on your promises. SCALABILITY • Plan your BI and analytics program so that it can be easily scaled so as to maintain performance at the agreed-to service level. • Continuous addition of deliverables into an already agreed-to scope of work
  18. 18. More on Building Your Team • Insist on business participation. Maintain strong management. • Clarify roles and responsibilities. Set appropriate expectations. • Create leadership possibilities • Create an ego-free culture: Ensure that all team members have a holistic understanding of the process
  19. 19. More on Building Your Team cont. • Cultivate believability Proper feasibility Analysis • Maintain diversity of opinion Do not rely only on “yes man” • Look for diversity of technical skill. • Maintain focus on program objectives. Do what is necessary
  20. 20. Strategic Versus Tactical Planning • LONG-TERM GOALS it is important to develop the end-state vision while keeping in mind that short-term successes are critical. • SHORT-TERM SUCCESS The smart approach is to look for opportunities for short-term successes that conform to the plan for reaching the end state.

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