The Discovery Payoff: “Summon is the shit, för övrigt”

The Discovery Payoﬀ: “Summon is the shit, för övrigt” The Discovery Payoﬀ: Are discovery services increasing ROI and the librarys prominence in academic ins>tu>ons June 25, 2011 ALA Annual, New Orleans Daniel Forsman

Hej! Jag är ganska ny på bibliotekssökningar och hi9ade idag e9 examensarbete som jag ville läsa (nr 4340). Därför gick jag Fll biblioteket för a9 låna det. Väl där hi9ade jag det men fick även reda på a9 det fanns som e-‐kopia vilket var vad jag ville ha i första hand. Därför hade jag sparat ca 20 minuter av min Fd om det hade stå9 på sökresultatet jag fick i CHANS a9 den fanns som e-‐kopia. Eller ännu bä9re, en länk Fll e-‐kopians fulltext, precis som det finns i CPL (bibliotekarien visade mig). Summon is the shit, för övrigt! :)

Chalmers University Sweden of Technology Gothenburg, Sweden Gothenburg Founded in 1829 About 11,000 students (individuals)2,493 employees (full-time equivalents)•  1,751 teaching and research staff•  742 technical support and administrative staffLibrary•  50 staff•  Millennium, SFX, Verde, Scigloo and Summon

”Basic scholarly informa>on use pracFces have shiOed rapidly in recent years, and as a result the academic library is increasingly being disintermediated from the discovery process, risking irrelevance in one of its core funcFonal areas” -‐ Ithaka S+R 2009 Faculty Survey Report ”The future of libraries? Technology has created a very diﬀerent context for the missions of academic and research libraries” -‐ No Brief Candle, Daphnee RenArow

Media budget divided into print and electronic 1997 – 2009 at Chalmers library Books Journals in print Electronic resources

Fulltext downloads, Chalmers library 2003 -‐ 2010

ILL-‐requests Chalmers library 2001 -‐ 2010 Books ArFcles

CirculaFon at Chalmers main library 2004 -‐ 2010

”Implica>ons for libraries which are shared by mul>ple studies •  The library serves many consFtuencies, with diﬀerent needs and behaviours •  Library systems must do be9er at providing seamless access to resources •  Librarians must increasingly consider a greater variety of digital formats and content •  More digital resources of all kinds are be9er •  Library systems and content must be prepared for changing user behaviours •  Library systems need to look and funcFon more like search engines, i.e., Google and Yahoo, and Web services, i.e. Amazon.com, since these are familiar to users who are comfortable and conﬁdent in using them •  High-‐quality metadata is becoming more important for discovery of appropriate resources •  The library must adverFse its brand, its value, and its resources be9er within the community” The digital informaFon seeker: Findings from selected OCLC, RIN and JISC user behaviour projects

Media budget 2010, Chalmers library Books: 1,89% E-‐Books: 8,72% Monograph series: 0,43% Journals: 0,41% E-‐journals: 73,99% Databases: 13,03% ArFcle copies (ILL): 0,99%

I mostly use e-‐journals Who use a library in 2010? Everything should be on the internet. I mainly use the e-‐journal/e-‐book resources, which i find excellent. However, the search funcFons are not great, so I usually locate arFcles using google and use the library proxy to access them. The digital library is extremely useful Make a search engine where I can search for keywords in all the databases/e-‐journals available instead of having to go through every database/journal with one search word To be able to search the database! ... Which searches all the good databases that you have on your site. But on the same Fme! … It is also good when you cant specify which area your ”thing” is located in. An improved search engine on the papers we have access to through chalmers library Because we are doing projects and the most quick and effecHve way is to get informaHon is to search on the internet. Help you to know more about different databases. Difficult to know which ones to use. Easier access to published technical reports (I found them very hard to find through the library web page and eventually turned to google instead).

Good deal IdenFfy workﬂows Competence Coverage Summa Low upkeep Enter Summon Millennium ProQuest Quick implementa>on Spreading risks – vendor dependency

Summon – Chalmers collecFon (~90% coverage) Newspaper ArFcle (92,246,957) Journal ArFcle (63,489,283) DissertaFon (2,277,990) Trade PublicaFon ArFcle (1,020,110) Conference Proceeding (269,389) Book Review (187,185) Book (141,343) eBook (111,219) Book Chapter (98,902) Student Thesis (19,466) Journal (10,562) Report (1,556) Paper (934) PublicaFon ArFcle (585) Newsle9er (214) Patent (66) Standard (60) Archival Material (7)

Sumo-‐search worked unusually well :D

SFX menu 2009-‐2011 200,000 150,000 100,000 50,000 0 2009 2010 2011

On the front-‐end there is a uniﬁed discovery layer for our collecFon increasing usage and visibility On the back-‐end …

S>ll shuﬄing data from one system to another WorldCat Driver LIBRIS BIBSAM SwePub/Uppsök Chans Verde CPL Summon SFX CMS EzProxy 360 Core

CPL Chans SFX Meny ProQuest URI OpenURL Swe Hathi bX Pub Trust Summon interface / API LIBRIS DOAJ ILL Summon Central Index Elsevier Springer 6800+ Chalmers holdings Verde KB IR Mill. 360 Core SFX KB

Daniel Forsman InformaFon resources & Discovery Chalmers Library daniel.forsman@chalmers.se

The Discovery Payoff: “Summon is the shit, för övrigt”

by Daniel Forsman

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