Connecting Standards Users By Using Internet Tools, Haim Oren

Connecting Standards Users By using internet tools 2007 SES/IFAN Conference Haim Oren Oren Web Marketing (Represents Jupiter Research in Israel) August 21, 2007

The internet has emerged as a social media magazine selected the internet user as the “Time” person of the year in recognition of the impact consumer-created content is having online. According to Alexa, Global 500 list, three social networks populated the top 10 list of most trafficked websites as of January 2007 (YouTube, MySpace & Orkut) We have been witnessing the rise of social networking sites like: MySpace FaceBook Flickr Wikipedia Linkedin

The social media- the Internet's the Killer App. According to Technorati , there are 75 million web blogs worldwide, and they double every 6 months. Today’s blogosphere is 60 times bigger than three years ago. Web 2.0 Websites Accounted For 12 Percent Of All US Web Traffic (Hitwise, 2007)– 6.5% of all internet visits Nearly 50% of US online users have engaged with user- generated content in May 2007 Source; Jupiter Research

The Internet Evolution Web 1.0 Web 2.0 Read-Only Web Read-Write web Static website Interactive websites Company controlled Community based content content Monolog Conversation

“Markets are conversations” The cluetrain manifesto

The Web 2.0 internet The enabling platform for Anywhere/anytime conversation

Podcasts Mobility folksonomy Tags Participation Video Sharing AJAX Mash-ups Recommendations RSS Collaboration The Long Tail Web 2.0 Wiki bookmarking Social software LinkedIn Social Networks Communities Web standards Blogs conversations

WEB 2.0 Forces of change The four principles of Networked economy: Openness Peering Sharing Acting globally The Tools; blogs Wikis Social network Source: Wikinomics by Don Tapscott

Business blogs-the most popular social media Corporate blogs will be the most popular form of social marketing in 2007 The growth of blogs is outpacing other tactics. Blogs will be 18 percent more popular than company message boards and 63 percent more popular than creating a profile on a social networking Web site. blogs are quick and free, save the cost of hosting and any creative work. Source: Jupiter Research

The use of blogs by companies is on the rise 39% Created a blog 32% 38% Sent marketing offers to influential consumers 47% 33% Created a discussion board on our site 28% Created a multichannel campaign that drove traffic to a 26% 27% microsite 26% Uploaded video on a social networking site 21% 26% Created a podcast 19% 24% Created a profile on a social networking site 21% 24% Launched a viral or word-of-mouth campaign online 23% 23% Created a microsite with UGC 18% 23% Paid people to discuss your product 22% Percentage of Social Marketers 0% 10% 20% 30% 40% 50% Have used in the past 12 months Plan to use in the next 12 months Question: What forms of online social marketing has your company used in the past 12 months and which do you plan to use in the next 12 months Source: JupiterResearch Social Marketing Executive Survey (2/07), n = 251 (social marketers, US only) Source: JupiterResearch Social Marketing Executive Survey (2/07), n = 251 (social marketers, US only)

Almost One-Half of SMEs Decision Makers Regularly Use Social Media in a Business Context Networked with contacts: 30% Read blogs: Read or posted 23% in forums: 26% Social media consuming small business decision makers: 46.4% Question: Thinking about your use of the Internet over the last year, which of the following business-related activities did you conduct online monthly or more frequently? (Please select all that apply.) Source: JupiterResearch e-Rewards Executive Survey (2/07), n = 472 (small business decision makers, US only)

Trends in Business use of blogs* 44% percent of marketers with annual revenues under $1 million will create a blog in 2007, the same as the percentage of marketers with annual revenues between $15 million and $500 million. 35% percent of marketers with annual revenues of more than $500 million will create a blog in the coming year. *Source: Jupiter Research

Why are companies embracing blogs? To build awareness for some part of their operation. To drive awareness for a new product/services To drive awareness for existing products/services, To increase awareness for their company's name in general.

The benefits of Blogs Publishable Findable Social Viral Linkable Syndicatable

Examples of Successful business blogs Microsoft Channel 9 blog- created specifically for software developers who want to know more about the development of future products and to collaborate on ideas. Direct2Dell blog--speak in depth to a group of corporate and SMBs users General Motors-Fastlane blog Kodak- Ofoto Brownie Boeing- InflightHQ Blogs work the best for products/services that take time to learn about or master, and are especially productive for ’Verticals’ like: Electronics, travel, automotive, and technology.

Blogs Appeal More Strongly to Young Consumers Percentage of Segment Conducting 40% Posted comments on a blog Read a blog Blog-Related Activity 35% Updated my blog 33% 30% 23% 24% 20% 14% 18% 17% 16% 10% 10% 12% 6% 3% 8% 2% 1% 0% Ages 18 to Ages 25 to Ages 35 to Ages 45 to Ages 55 24 34 44 54 and over Question: Which of the following activities have you conducted monthly or more frequently in the past year? (Select all that apply.) Source: JupiterResearch/Ipsos-Insight Consumer Survey (01/07), n = 2,223 (US only)

WIKi Wiki refers to collaborative software tools that let you build Web pages that allow users to edit documents, share ideas, or monitor the status of a project. Wikipedia- the most successful case study: 1 million registered users 100,000 users have contributed 10 or more entries 730,000 new articles are added every year Corporate Wikis*: Nokia-Finnish handset-maker-20% of its 68,000 employees use wiki pages to update schedules and project status Dresdner Kleinwort— Frankfurt-based investment bank- has cut down his e-mail use by at least 75%,

Deployment of Wiki Solutions Set for Healthy Increase Have deployed wiki solution: 20% Have no 50% of large Have plans plans to companies will have to upgrade deploy wiki deployed a wiki or replace solution: solution within the wiki solution: 50% next 12 months 13% Have plans to deploy wiki solution: 17% Question: Which of the following have you deployed or are you planning to deploy, upgrade, or replace during the next 12 months? Source: JupiterResearch/ERI Executive Survey (6/06), n = 329 (Web site decision makers in companies with $50 million or more in annual revenues, US only)

The Benefits of Wikis Reducing costs Keeping up with users Enables anytime/anywhere sharing & collaboration Harnessing external talent

Social Networks

Social networks as sharing platforms Social networks are becoming global production and distribution of consumer generated content Companies and business are using them: Internally- with their employees, business partners, and vendors Externally- with their consumers, stakeholders, influentials

Social Networks transform the way organizations operate IBM Lotus Connections-700 communities, 27,300 weblogs, 475,000 profiles TakingITglobal- A network for community projects. 110,000 registered members in 200 countries Linkedin- A network for business contacts & job finding 7.8 million members since launch Incuby-, a network where inventors can display their inventions to the general public, entrepreneurs and investors.

A Social Network for Standard Users Benefits: Offering information on standards Enabling conversations among standard users, peers and stake holders Enabling participation in online discussions & events Building collaborative best practices using the Wiki

ISUS A social network for Israeli standard Users

The Internet Technology as a global bridge to standard users The Internet can become a bridge to collaboration and having a conversation among standard users around the world.

Thank You. Haim Oren Oren Web Marketing Email; haim@orenwebmarketing.com

Connecting Standards Users By Using Internet Tools, Haim Oren

by The Oren Group on May 12, 2009

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Connecting Standards Users By Using Internet Tools, Haim Oren — Presentation Transcript