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Selection criteria

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Some tips from the coal-face

Some tips from the coal-face

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  • Hello my name is Kim Tairi and I am here today talk to you about the future of libraries including some of the amazing things on the horizon and hopefully along the way bust some myths about libraries and librarians and leave you thinking a little differently about what we do. Thanks very much for having me here to day you all look fabulous. I hope you noticed my shoes. Cos I like them to be noticed. I thought I would start with a little bit of context about academic libraries. How many of your work or would like to work in academic library. What sort of work would you like to be doing? The last three jobs we recruited for were: A project manager for to implement a new web management system A copyright and digital media officer A content management system officer Very few liaison roles come up and the role itself is evolving Customers service roles are hotly contested. It is also a very tight market. Few jobs many graduates. Many of the roles currently in academic libraries might not exist in the next 5 years. We are moving more into digital content management, data management, information management, copyright, research services, creating digital media, project management. But this workshop is about giving you some tools to help you to stand out.
  • These are the things that I look out for in the first scan of the PDs. Online applications
  • I am not a grammar pendant but many people are. So have a critical friend or a mentor read your application - you may need an ruthless editor! I do however think that comic sans is EVIL! It is okay to leave things out of your resume you don’t need to include everything. It is more about being selective and demonstrating that you have the skills/knowledge required.
  • Imp ortant to be user/customer focused where you can and it is appropriate Friendly and professional tone Plain English and there are plenty of definitions on the web Clear straightforward expression, using only as many words as are necessary. It is language that avoids obscurity, inflated vocabulary and convoluted sentence construction. It is not baby talk, nor is it a simplified version of the English language. (Eagleson, 1990) - http://www.gsu.uts.edu.au/policies/plainenglish.html
  • Keep it short and used an evidence based approach http://www.impactwriting.com.au/selection-criteria-steps.html
  • I like this one because the irony – SARS Now if you don ’ t have library experience what other experience can you talk about?
  • A document like this might be useful in your job search toolkit. Filled in of course.
  • There is a nice little checklist http://www.hru.uts.edu.au/jobs/pdfs/add-select-crit.pdf You could start a spreadsheet or a table with: Situation. Activities. Results for different selection criteria. Oh and get some inside intelligence if you can you might be able to tailor your KSC to what you know the organisation is looking for :o) Good luck! Take a look at the following paper: http://conferences.alia.org.au/nls5/papers/Maureen_Bezanson.pdf LEVERAGING PAST EXPERIENCE: TRANSLATING YOUR SKILLS FOR SELECTION CRITERIA AND INTERVIEWS
  • http://plvn.net.au/sites/default/files/20130528%20FINAL%20VPL2030%20Summary%20Report_web.pdf The creative library There is a fundamental shift in societies aspirations where people are seeking to explore, develop and express creativity Collaboration becomes more important The creative library is a kaleidoscope of sound, colour, ideas and creativity. It is an inspiring place located centrally, reflecting its position as the central hub for learning and creativity. A range of professionals work in the space: educators, artists, community workers, mentors, producers, literacy teachers, content managers and navigators. This is one delightful vision of libraries in the future and one that I aspire to… our roles are changing and the future is very exciting.

Transcript

  • 1. Hello – my name is Kim Tairi @kimtairi
  • 2. Follow instructions Attach all the required documentation Address all the key selection criteria Have the required qualifications/experience Exterminate!!
  • 3. Flickr: Scorpions and Centaurs 3 Have a critical friend/mentor Try and build some brand integrity Be consistent with fonts Use footers include Name and page numbers (Page 1 of 2) Poor grammar is bad. Comic Sans is EVIL!
  • 4. Flickr: Guccio at Moleskinner.net Flickr: great beyond Clear straightforward expression, using only as many words as are necessary. It is language that avoids obscurity, inflated vocabulary and convoluted sentence construction. (Eagleson, 1990) Be customer focused and use plain English
  • 5. Flickr: cbcastro 5 SECTION C: Key Selection Criteria Application letters and/or resumes must address the Qualifications and Knowledge/Experience/Attributes sections under the key selection criteria. Preferably applications should not exceed six (6) A4 pages in total. Qualifications: Include all educational and training qualifications, licenses, and professional registration or accreditation, criminal record checks etc. required for the position. Essential (E) or Preferable (P) 1. Completion of a relevant degree conferring eligibility for professional membership of the ALIA (E). 2. Completion of a Certificate IV in Training and Assessment (P) Experience / Knowledge / Attributes: Required by the incumbent to successfully perform the position’s key responsibilities. 1. Excellent customer skills across a range of internal and external customers 2. Awareness of and interest in developments in collection management 3. Understanding of customer requirements in a TAFE/HE environment and the ability to develop knowledge and understanding of information requirements and resources in relevant discipline areas. 4. Good organisational and communication skills and proven ability to respond flexibly to evolving requirements. 5. Relevant technical skills such as use of library management systems, online learning systems, standard PC and Mac applications and web skills. 6. Ability to work independently and to contribute effectively as a member of a team. Use the force for good
  • 6. Situation. Activities. Result.
  • 7. Excellent customer skills across a range of internal and external customers As a Library Customer Service Officer at Swinburne University for the last five years, I have gained extensive experience in providing excellent customer service. This involves being friendly and approachable to all library clients and providing timely answers to their queries while rostered on to service points. I am also regularly rostered on to both the email and Twitter reference services, where I help library users both external and internal with their library related questions. In 2011, I was part of a team that won a university customer service award in which our service team was acknowledged for exceptional customer service. 1. Situation 2. Activities 3. Result Situation. Activities. Result.
  • 8. Selection Criteria Situation Activities Results Customer Service Team/Individual work Communication Technical Skills Situation. Activities. Result.
  • 9. Checklist – no more than 250 words per criteria
  • 10. Questions
  • 11. ktairi@swin.edu.au @kimtairi