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Setting up a collaborative environment

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Setting up a collaborative environment. Thinking in networks. Designing for network shape, scale, and degree of command vs.consensus. Technological infrastructure. Social infrastructure and community …

Setting up a collaborative environment. Thinking in networks. Designing for network shape, scale, and degree of command vs.consensus. Technological infrastructure. Social infrastructure and community management. (lecture)

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  • 1. Setting up a collaborative environmentAlberto CotticaD4SB Master CourseFrom opportunity assessment to business planning in social businessLesson 1
  • 2. Why collaborate?
  • 3. Katrinalist, 2005: results in days
  • 4. Grobanites for Charity, 2005: 100% efficiency
  • 5. Wikipedia, 2007: the largest encyclopedia ever written
  • 6. There’s a new game in town•hierarchy•market•mass collaboration... a source of competitivenessfor social business!
  • 7. Tools: Google Apps
  • 8. Tools: project management 37 Signals Basecamp, and many others groupware-as-service
  • 9. Tools: Moodle
  • 10. Tools: full-blown wiki Media Wiki: Wikipedia’s skeleton
  • 11. Wrong question.
  • 12. structure scale command vs. consensus Important dimensions of collaboration
  • 13. What kind of collaboration?
  • 14. Network of Paul Erdős’s co-What kind of collaboration? authors (reduced)
  • 15. Network of health care lobbyists by degrees of separation fromWhat kind of collaboration? Obama (bottom left) and Bush (top right), 2009
  • 16. Optimistic? Pessimistic?Participation pyramids: why scale is important.
  • 17. Case study: EC research proposal• writing a bid for a European Commission research project• a charismatic, hard working leader with a tendency to micromanagement• initially about 10 collaborators, to scale to about 30• collaborators to revise, comment and edit drafts produced by the leaders• a three-month working period
  • 18. •the core: Google Doc (wiki functionalities, word processor look- and-feel)Solution: Google Docs + •coordination: Google Groups (mailing list, doubles up as a forum) Google Groups •the social arrangement: the leader writes a draft, then he shares. Others can comment, edit, fill in the blanks.
  • 19. EC research proposal: the outcome• successful collaboration: recognized value added• team building• the scope for collaboration expanded along the way• more comments than edits, unclear permission structure
  • 20. Case study: peer-to-peer business plans• getting creatives to help each other in developing business plans• scalable community: starts at 0, up to 1000s of participants• labour of love• trust issues between Govt and creatives
  • 21. social blog network second physical life meetupsSolution: a multichannel environment
  • 22. Peer-to-peer business plans: the outcome• many cool projects launched• high user satisfaction• 2/3 of interaction is peer-to-peer• emergent uses, lots of alliances• proprietary, rigid platform starts to feel too narrow• Ministry bureaucracy stifling lightweight hiring
  • 23. Assignment• design a collaborative system for students and faculty of this course to organize course material and produce a shared knowledge base• interpret network shape, scale and command vs. consent of the intended collaboration• choose a tool based on your interpretation