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  • 1. Group Dynamics & Facilitation for Emerging Leaders Emerging Leaders Level III
  • 2. What is Group Dynamics?
    • The term “Group Dynamics” refers to the interactions between people who are talking together in a group setting (business, volunteer, social)
    • Understanding group dynamics is critical for facilitators to determine realistic expectations for group behavior, interpret needs and help groups reach their outcomes
  • 3. Group Dynamics & Team Development
    • Dr. Bruce Tuckman’s Team Development Model suggests that the behaviors of the team members change as the team matures
    • He believed that this maturity occurs in stages
    • Understanding these stages is critical to facilitation
  • 4. Storming Phase
    • Toby vs. Michael (4:43 to 9:15)
    • Who was leading?
    • Who was pushing their own agenda?
    • Who played the ‘credential game’?
    • Who backed-off?
    • Who did people align themselves with?
  • 5. How Team Dynamics Change Performing Storming Forming Norming Transforming Working Group Pseudo Team Potential Team Real Team High Performing Team Team Effectiveness Performance Impact
  • 6. Facilitation for Group Dynamics FORMING STORMING NORMING PERFORMING Teambuilding Elements to Reduce Disruptive Behavior Problem Solving Elements to Reduce Group Think Conflict Harmony
  • 7. Working vs. Non-working Groups
    • Working Group
    • Trust
    • Goals are clear and specific
    • Members feel included
    • Shared leadership
    • High cohesion
    • Shared Responsibility
    • Clear and direct communication
    • Awareness of group process
    • Norms are clear
    • Diversity encouraged
    • Members are empowered
    • Non-Working Group
    • Mistrust, hostility and withdrawal
    • Incoherent/abstract goals
    • Exclusion of members/ cliques
    • Lack of caring and distant
    • Blame game
    • Communication unclear or indirect
    • Members or leaders use power over others
    • Low awareness
    • Norms imposed by leaders and may not be clear
    • Conformity
  • 8. Team Psyche at Each Stage: What to Look Out For… Facilitators role: make sure nobody feels excluded, get group acquainted and set expectations, goals and objectives Facilitators role: encourage cooperation, help team keep going on task, follow through with delegation Facilitators role: provide clarification about group role, encourage and challenge members to face and resolve conflicts Facilitators role: look for common themes among group members to provide cohesion
  • 9. Group Functions
    • Task Functions
    • Illustrate behaviors that are concerned with getting the job done, or accomplishing the task
    • Maintenance Functions
    • Important to the morale of the group. Maintain good relationships and create an environment where each member can contribute to their fullest ability
  • 10. Peck’s Community Dynamics
  • 11. The Analogy of the Gem Community has many facets. It is a place of realism, contemplation, “a safe place”, a laboratory for personal disarmament, a place where people can fight gracefully, a group of all leaders and a place of spirit. Inclusivity Commitment Consensus
  • 12. References
    • Croft, L. Group Dynamics. Presentation Handout, University of Cincinnati
    • Nazzaro, A. & Strazzabosco, J. (2002). Group Dynamics & Teambuilding. Presentation Handout, WFH Global NMO Training Workshop.
    • Novak, B.J. & Kwapis, K. (2005). Sexual Harrassment (Season 2, Episode 2). The Office. Van Nuys: Valley Center Studios.
    • Peck, S. (1987). The Different Drum: Community Making and Peace. New York: Simon & Schuster.