Flowcharting
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  • 1. • The flowchart is a means of visually presenting the steps in a process• It is used to clarify the process• It is helpful in designing/redesigning a process• It is helpful in RCA
  • 2. 1. To understand the meaning of a flowchart2. To know the basic components of the flowchart, such as symbols and rules governing decision flow3. To understand the advantages and limitations of a flowchart4. To learn how to go about creating a flowchart
  • 3. • It is a simple mapping tool , that shows the sequence of actions and decisions in a process, in a manner easy to read and communicate
  • 4. Woke Start the Drive to Start car work up work Get Have Park the Walk intodressed Breakfast car the office
  • 5. • Analyzing a process• Problem identification in any given process.• Process improvement• A communication tool Get Have Start the Drive to Park the Walk into StartWake up Dressed Breakfast Car work car Office Work Problem
  • 6. 1. Identify the process to be mapped in flowchart form2. Gather a team to work on the process to be flowcharted to reduce it to simple statements and decisions3. Adhere to the international symbols used in flowcharting in order to unify the flowchart to a known standard understood all over the world
  • 7. Terminator : Signals the start and end of any flowchart and hence processStep : Denotes a single activity in the processDecision : Denotes any point in the process where is decision is to be madeSub-process : Denotes movement to an other process and hence a new flowchartConnector : Off page connector, used to connect a single flowchart across multiple pagesMulti-connector : Used to unify multiple decisions (multi-input) into single effect (single output)
  • 8. START ACTION A YES DECISION NOACTION B ACTION C A END
  • 9. 1. Keep descriptions simple and to the point2. Maintain a consistent level of detail3. Identify key decisions and actions in the process4. Aim to minimize the flowchart as much as possible without compromising content5. Always maintain the flow in the flowchart from top to bottom or from left to right6. Have consistency in decision boxes by maintaining a simple Yes/No decisions7. Any one flowchart must have ONE and only ONE “End” box8. In drawing a flowchart all components must be listed in logical order
  • 10. 9. The flowchart should be clear, neat and easy to follow10. Any step (i.e. action), or terminator symbol should only have one input line and one output line11. Any decision should have one input and up to three outputs12. Multi-connectors are used to allow unification of input into any step symbol13. Off-page connectors are used to break up complex flowcharts in to smaller sections14. Sub-flowchart symbols are used to move from one flowchart (i.e. process) to a totally different flowchart15. Finally, the flowchart’s validity is tested by passing test data through it to ensure that process flow depicted in the flowchart mirrors that of the actual process being mapped >0 <0 DECISION ACTION A ACTION A =0
  • 11. START Failed Airway Pt. needs Flowchart intubationRapid Sequence No Pt. unresponsive Yes Crash intubationintubation (RSI) or near death? Difficult Airway Yes No No Intubation attempted Yes Difficult airway Flowchart 3 times by experienced Suspected? Physician ? Attempt intubation Post intubation Yes management Yes Attempt No BMV maintains No Successful? Saturation >90%? End
  • 12. Advantages Limitations • Hard to alter or modify• Clarification • Reproduction• Communication • The essentials of what is• Effective analysis done can easily be lost in the technical details of how it is done• Proper documentation
  • 13. http://www.flowhelp.com/flowchart/index.htmlhttp://www.rff.com/flowchart_samples.htm