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Asking and Answering Questions
 

Asking and Answering Questions

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    Asking and Answering Questions Asking and Answering Questions Presentation Transcript

    • ASKING AND ANSWERING QUESTIONS
    • Asking Questions
      • Developmental Questions:
      • generate learner involvement and draw upon the background of the learners and allow them to learn from each others’ experience.
      • Leading Questions:
      • lead a learner to a reasonable answer and intended to build confidence
      • Check Questions:
      • let you know how well the learners are comprehending the material and build confidence in learners when they answer them correctly .
      • Rhetorical Questions:
      • are used to underscore a point and do not really require an answer.
      • Poll Questions:
      • ask for a show of hands regarding how many learners are familiar with something and to learn about the background of the learners.
    • Questioning Techniques
      • Using Open-Ended Questions:
      • How many of you have experience with …?
      • What do you think of it ?
      • Would anyone else like to comment ?
      • Keeping Questions and Clear:
      • Have a reason for Asking Each Question.
      • Use the Ask-Pause-Call-Evaluate Sequence.
    • Answering Questions
      • How to Ask for Questions:
      • Asking for questions about every fifteen to twenty minutes is a good rule of thumb.
      • “ You look like you might have a question.”
      • How Not to Ask for Questions:
      • Learners won’t ask questions if you in any way communicate that you really don’t want to be asked.
    • Some typical ways that trainers discourage questions
      • Making a comment a lot of material to be covered in a relatively short length of time
      • Asking idiot questions
      • Prefacing an answer with “As I stated earlier”
      • Looking at notes
      • Interrupting a learner to answer the questions
      • Frowning, looking at one’s watch
      • Not pausing after asking for questions
    • Techniques to encourage questions
      • Tell the learners from the start that they can ask questions
      • Use statement “That’s a good questions.”
      • Look directly at the learner
      • If you don’t know the answer to a question, say so!
      • Make sure you understand what the learner is asking and be patient
      • Be sure everyone heard the question
      • After answering one learner’s question, ask if anyone else has a question
    •