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Ryan Mizusaki - Ready, Set, Jet! The Employee Social Travel Game

by CEO, Author, Entrepreneur at Gamification.Co on Apr 29, 2013

  • 4,277 views

Do you want to change the way your employees learn? Is your training boring and outdated? Do your employees moan when they are assigned E-learning? ...

Do you want to change the way your employees learn? Is your training boring and outdated? Do your employees moan when they are assigned E-learning?

Learn how the Reservations and Sales division at Delta Air Lines developed a game to address these items. Ready, Set, Jet is the travel game for front line reservation representatives; focusing on job knowledge, customer service and selling skills. In this session, you'll hear how Delta designed and developed the first level of the game in 6 months and included aspects of social gaming, achievements and rewards and learning.

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Ryan Mizusaki - Ready, Set, Jet! The Employee Social Travel Game Ryan Mizusaki - Ready, Set, Jet! The Employee Social Travel Game Presentation Transcript