Ryan Mizusaki - Ready, Set, Jet! The Employee Social Travel Game

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Do you want to change the way your employees learn? Is your training boring and outdated? Do your employees moan when they are assigned E-learning? …

Do you want to change the way your employees learn? Is your training boring and outdated? Do your employees moan when they are assigned E-learning?

Learn how the Reservations and Sales division at Delta Air Lines developed a game to address these items. Ready, Set, Jet is the travel game for front line reservation representatives; focusing on job knowledge, customer service and selling skills. In this session, you'll hear how Delta designed and developed the first level of the game in 6 months and included aspects of social gaming, achievements and rewards and learning.

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  • Ready Set Jet is a fun game. Wish you could tell me how to get the Nyan cat.
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  • Use this template to create detailed storyboards for the eLearning. Copy and paste each interaction type to a new slide and define each page of the eLearning materials. Each slide should provide enough detail for the customer to sign-off on the design and a team to build the content.Each slide should support an enabling objective.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.
  • TEXT & STATIC GRAPHIC: Instructions:Type the new Page Title in the header area.Type the text to appear on the screen in the “Text on screen” area.Graphic: If using an existing graphic file, type in the filename. Type in a description of the graphic.

Transcript

  • 1. Ready, Set, Jet!The Social Learning Game