So, in summary: We talked today about how got here. Moving from the Industrial Age, to the Information Age, to the Connected Age. And how in this age, organizations can no longer rely on information arbitrage or focus solely on efficiency to compete. By focusing on new values like experimentation, autonomy and transparency, organizations become more responsive, and better equipped to deal with the new rules of the game. We shared some examples of tactics we and our clients have used to turn these dials. From hack days to AirBnB for travel to customer service teams having increased transparency.
GSummit SF 2014 - Gamification as a Strategy by Ankit Shah @AnkitAShah