2. GREGORY LOVEBusiness Development ManagerWILLIAM PLATTVP of Worldwide Customer Service
3. COMPLIMENTARYSTRENGTHS BADGEVILLE YAMMER
4. POWER OF THE YAMMER AND BADGEVILLE DRIVING BEHAVIOR ANDPLATFORMS CONTEXTUALLY RICH CONVERSATIONS DMS CRM ERP HRM THE BEHAVIOR PLATFORM Build engagement layer, reward behavior, and drive user adoption. YAMMER PLATFORM Build social layer that pulls in relevant updates, facilitates contextually relevant discussions, and connects coworkers.
5. BADGEVILLE ANDYAMMER INTEGRATION HOW IT WORKS • With The Behavior Platform, reward employees for completing key tasks in key enterprise systems. • Those behaviors & rewards trigger notifications in your company Yammer Feed and Activity Stream Ticker, increasing their visibility across the company.
6. EXAMPLEBADGEVILLE &YAMMER USE CASE SUPPORT •Employees track & resolve APPLICATION customer tickets. THE BEHAVIOR •Identifies & rewards high-performing customer service reps. PLATFORM YOUR YAMMER •Notify employees & encourage more high-performing behavior NETWORK
7. BADGEVILLE ANDYAMMER INTEGRATION BUSINESS BENEFTS • Spur employees to observe & mimic key behaviors that drive your business forward • Provide discussion layer around employee achievements & rewards • Move the needle on key business processes
8. DELOITTE’SCHALLENGE 182,000 Consultants on the road, meeting with high value clients How do you get them to share those high-value interactions with relevant colleagues?
9. WHO — WHAT —WHERE APPPOWERED BY BADGEVILLE
10. BUSINESSRESULTS EMPLOYEE-FACING Increase sharing in social intranet Rewards drive additional high value behaviors Improved expertise location
11. ACHIEVEMENT SHOWCASE
12. Encourage users to performMISSIONS OF ENGAGEMENT a sequence of behaviors that map to business objective.