Unwanted password prompts in SharePoint

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SharePoint prompts for user name and password, every time when user tries to access files in SharePoint document library. Problem is limited to MS Office files (Word, Excel, etc.). PDF and non-Microsoft Office files are OK. Even when user enters valid credentials and checks “remember my credentials” checkbox, the dialog box keeps reappearing

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Unwanted password prompts in SharePoint

  1. 1. sharepointmaven.com @gregoryzelfond UNWANTED PASSWORD PROMPTS IN SHAREPOINT GREGORY ZELFOND
  2. 2. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond About Me  Gregory Zelfond  10+ years of experience with SharePoint  SharePoint advocate, blogger  Love to solve business problems using code-free, out of the box SharePoint configurations  Owner of SharePoint Maven (sharepointmaven.com)
  3. 3. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond About SharePoint Maven I HELP ORGANIZATIONS TO UNLOCK THE POWER OF SHAREPOINT MIGRATION CONSULTING TRAINING
  4. 4. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond  SharePoint prompts for user name and password, every time when user tries to access files in SharePoint document library  Problem is limited to MS Office files (Word, Excel, etc.). PDF and non-Microsoft Office files are OK  Even when user enters valid credentials and checks “remember my credentials” checkbox, the dialog box keeps reappearing PROBLEM
  5. 5. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond  You need to add your SharePoint site to your trusted sites zone list and change custom security authentication SOLUTION
  6. 6. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond A. In Internet Explorer, go to Tools > Internet Options. B. From the pop-up window, choose Security Tab. Once there, click on Trusted Sites, then Sites button. STEP 1
  7. 7. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond A. In the window that comes up from previous Step, type in full web address of your SharePoint site (i.e. http://www.yoursite.com), click Add and hit Close STEP 2
  8. 8. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond A. Lastly, while still in Internet Options screen, hit Custom Level Button Security Settings – Trusted Sites Zone window will pop- up B. Scroll all the way down and click on Automatic logon with current user name and password radio button (2nd choice from the bottom). Click OK twice to close the remaining windows STEP 3
  9. 9. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Need help with SharePoint?  SharePoint Site Configuration and Customization  Document Migration to SharePoint  SharePoint Implementation Strategy  SharePoint Training  SharePoint User Adoption  SharePoint Governance  SharePoint Project Management
  10. 10. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond THANK YOU! Visit: sharepointmaven.com Email: greg@sharepointmaven.com Follow: @gregoryzelfond Connect: linkedin.com/company/sharepoint-maven View: www.slideshare.net/gzelfond Get in touch if you have questions

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