Keeping Your Staff Motivated - Mary Lee Tracy

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Mary Lee Tracy's presentation on Staff Motivation for the 2009 congress season

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Keeping Your Staff Motivated - Mary Lee Tracy

  1. 1. Keeping Your Staff Motivated Sunday, October 11, 2009
  2. 2. People don’t care how much you know until they know how Listen and respond Do you need anything special for set up? • Did your kids start school? • Did you have fun at your Sunday, October 11, 2009
  3. 3. Attitude is Everything! Smiles are Contagious! Your Staff will become a mirror of YOU! Sunday, October 11, 2009
  4. 4. Thoughts to Ponder… Sunday, October 11, 2009
  5. 5. What is your core philosophy, mission To Teach Gymnastics through Loving Discipline while serving and enriching the lives of others. Sunday, October 11, 2009
  6. 6. Discipline: An organized plan of attack to reach a goal. Direction with space for personality, individualism, creativity but consistent guidelines & direction for each program. • Weekly planning for preschool and classroom. *Curriculum by Level plus bi monthly themes (Recreational) • Monthly lesson plans for all levels of team with guidelines for content, tumble talk, evals (Competitive Teams) Sunday, October 11, 2009
  7. 7. Sunday, October 11, 2009
  8. 8. Get Their Input… • Round Tables at staff meetings • Surveys as needed • Department Meetings regular basis, weekly, monthly, per term Be Consistent, Prompt and Sunday, October 11, 2009
  9. 9. EXAMPLE OF ROUND TABLES Group 1 Group 2 Group 3 Staff Uniforms Staff Office Staff Social Events Group 4 Group 5 Group 6 Doc Ali Staff Evals Leadership “disciplinary actions” Sunday, October 11, 2009
  10. 10. Regular Meetings • Weekly Director’s Meeting • Weekly Team Meeting • Term Staff Meeting • Monthly Parent Meeting • Department Meetings as needed Sunday, October 11, 2009
  11. 11. • Cincinnati Gymnastics Director’s Meeting Agenda • Week #_______ Date _______ • “What you think about you bring about!” • Education: • Term Organization: • This weekend activities: • Birthdays Open Gym Special events • Next weekend activities: • Birthdays Open Gym Special events • Mini Camp Week #_______ Theme_______ • Snack_______ Activity_______Set Up________ • Marketing and Advertising: • This Monday Next Monday • *Window: 1. 2. • *White: 1. 2. • *Doors: 1. 2. • *Handout: 1. 2. • • DIRECTORS REPORTS • Office / Staff and scheduling needs - Julie • Sunday, October 11, 2009
  12. 12. KNOWLEDGE IS POWER… Empower Your Staff! • Education acts as fuel to the brain and the soul. • Better people are better instructors. • Education reduces boredom, stress and burnout. • Continuous education keeps staff in your gym. • Improve your people, improve your business! Sunday, October 11, 2009
  13. 13. Staff Education Continue to add fuel to keep the engines going! (High Octane is best!) CGA Annual Staff Training 9:00 Power of the Word 12:30 CGA Staff Bingo 9:15 Qualities of a team player 12:45 Classroom / Preschool Meeting Office Meeting 9:30 Customer Service Team Equipment Check/ wishlist 9:45 Enrollment / Retention 1:30 CGA Aptitude Test 10:00 Stretch & Snack 1:45 All Coaches Meeting Attendance Raffle Office Check / wishlist Pre, Class equipment check/wishlist 10:15 Small Group Discussion 2:30 Staff Connection 10:30 Group Presentations 2:45 Top Performers at CGA 11:00 Employee Manual Review General Staff Meeting 12:00 Lunch Time Sunday, October 11, 2009
  14. 14. Staff Education Cards CGA EMPLOYEE EDUCATION CARD 2009-10 June 1st - Dec. 1st Session /Ed or Ob /Date/ minutes/Clinician *Spreadsheet Required Hours for 2006-07: Office: 12 Education Hours Classroom & Pre-School: 15 education 15 observation Team Coaches: 20 education Sunday, October 11, 2009
  15. 15. ALISON SCHEDULE No Limits….Live Big! Sunday, October 11, 2009
  16. 16. CGA Staff Education – Sept /Dec Thursday September 7th / All About Flipping & Round Offs Clinician: Mary Lee Time: 1pm-2pm Thursday September 28th / Body Shaping, Drills & Flex Clinician: Enrique Time: 1pm-2pm Friday October 13th / All About Bars: Taps, Free hips, baby giants, Development from Compulsories to Optional Levels Clinician: Enrique Time: 1pm-2pm Friday November 11th / Beam: Basics for Ever (turns, leaps, basic tumbling) Clinician: Amy Wert Time: 11am-12pm Thursday November 16th / Vault Basics: Everything from the Run to Landing Clinician: Enrique Time: 9pm to 10pm Tuesday December 5th / Sport Psych: Motivation through Discipline Sunday, October 11, 2009
  17. 17. Annual Christmas Party • DEDICATED • 1.  DISPLAYS PASSION FOR EVERYTHING THEY DO • 2.  UNDERSTANDS THEIR PART IN THE SUCCES OF THE TEAM • 3.  GOES THE EXTRA MILE TO GET THE JOB DONE • 4.  KATIE MEINERDING •   • WINNER • 1.  AHEAD OF THE PACK IN EVERYHTING THEY DO • 2.  KEEPS THE GOAL IN SIGHT AND GETS THE JOB DONE • 3.  RESPECTED BY COWORKERS AND PEERS • 4.  ENRIQUE TRABANINO •   • ACHIEVER • 1.  FOCUSED ON COMPLETING THE GOAL • 2.  DOES MORE THAN EXPECTED IN EVERYTHING THEY DO • 3.  DELIVERS AMAZING RESULTS ON A DAILY BASIS • 4.  JENNI LYMANSTALL AND CINDY WHITCOMB •   • LEADER Sunday, October 11, 2009
  18. 18. JANUARY Anniversary Celebration Keepsake Box Cincinnati Gymnastics 5 years Cindy Whitcomb Jamie Broz CB Studio Vase- Cincinnati Gymnastics 10 Years Larae Dean Kim Albrecht CB Revere Bowl - Cincinnati Gymnastics 25 Years Sharon MacDonald January 2007 Sunday, October 11, 2009
  19. 19. Business Card Incentive Cincinnati Gymnastics Katie Meinerding PRESCHOOL DIRECTOR 3635 Woodridge Blvd. Fairfield, OH 45014 CGA: (513) 860- 3082 Fax: (513) 870-3831 Website: www.cincinnatigymnastics.com ON BACK: FREE!! One Trial Class Sunday, October 11, 2009
  20. 20. Retention Reports Incentive to give your best… a measure of personal Sunday, October 11, 2009
  21. 21. • • Reports • ENROLLMENT COUNT • Week________ Term_________ Date_________ • Total __________ Previous Term __________ Last Year __________ • Classroom • Level 1 __________ Previous Term __________ Last Year __________ • Level 2 __________ Previous Term __________ Last Year __________ • Level 3 __________ Previous Term __________ Last Year __________ • Tumbling__________ Previous Term __________ • Term Total__________ Previous Term __________ Last Year __________ • Pre-School • You & Me ________ Previous Term __________ Last Year __________ • 2 Years ___________ Previous Term __________ Last Year __________ • 3 Years ___________ Previous Term __________ Last Year __________ • 4 & 5 Years _______ Previous Term __________ Last Year __________ • Superoos __________ Previous Term __________ Last Year __________ • Superoos 2 _________ Previous Term __________ Last Year __________ • Term Total ___________ Previous Term __________ Last Year __________ • Homeschool • 3 – 5 Years ________ Previous Term __________ Last Year __________ Sunday, October 11, 2009
  22. 22. Retention Reports • RETENTION REPORT FOR INSTRUCTORS • (Term 6 into Term 1) • September 6, 2008 • Term 6 Term 1 % Retained • Katie Meinerding 123 95 77% • Sharon MacDonald 63 57 90% • Mandi Hinson 11 9 82% • Cathy Mauro 109 85 78% • Meg Satterlee 36 33 92% • Michele Stuckey 22 17 77% • Christina Hartmann 71 47 66% Sunday, October 11, 2009
  23. 23. RETENTION • RETENTION REPORT • (Term 6 into Term 1) September 6, 2008 • Overall Retention – 81% Last Term – 67% Last Year – 77% • Term 6 Term 1 % Retained • Level 1 73 46 63% • Level 2 52 46 88% • Level 3 71 68 96% • Classroom Overall Retention – 82% Last Term – 68% Last Year – 77% • You and Me 4 2 50% • 2 years 47 39 83% • 3 years 50 42 84% • 4/5 years 102 68 67% • Superoos 57 51 89% • Superoos 2 35 33 94% Sunday, October 11, 2009
  24. 24. Develop Individual Strengths • Everyone has a unique talent and can add to your program. Fill people people up! …Fill the “holes” so they can feel “whole” and do a great job on the floor with each child. You need to feel good about yourself before you can help others feel good! Sunday, October 11, 2009
  25. 25. Choose to make your staff successful! • If someone is good with preschool, put them there. • When an instructor really doesn’t do well in the morning, give them evening shifts. • Some people crave leadership while others prefer to follow. Sunday, October 11, 2009
  26. 26. Expectations First – JOB DESCRIPTIONS • Effective January 2009 • I Assist the Classroom and Preschool Programs • A. Advertising and Promotions • B. Retention / Courtesy Calls • C. Track the Growth of Both Programs • D. Assist in creation of term themes, bulletin boards, • Newsletter information • E. Outside programs / Tumble Time Fieldtrips • II Customer Needs ands Satisfaction • A. Developing surveys / customer satisfaction • B. Staff Education on Customer Service • C. Observation • III ProShop Sunday, October 11, 2009
  27. 27. Annual Staff Evaluations • Once per year / staff sign up • 2 copies • 3 parts: 1. REVIEW JOB DESCRIPTION - evaluate 2. CGA EMPLOYEE GUIDELINES - evaluate 3. CGA NEEDS FROM YOU… WHAT CAN CGA DO FOR YOU TO IMPROVE THE QUALITY OF YOUR WORK? • Closing appreciation! Sunday, October 11, 2009
  28. 28. Attitude of Gratitude • Thank you for being in our world… There are people who one appreciates immediately and forever. Even to know they are alive in the world is quite enough. • Thank you for making a difference… It’s not what we have in our life, but who we have in our life that counts. • Thank you for being there… The person we all love and appreciate is the one who’s coming in the door when everybody else is going out. • Thank you for seeing the silver lining… We can always depend on some people to make the best, instead of the worst, of whatever happens. • Thank you for caring… The people who make a difference are not the ones with the credentials, but the ones with the concern Sunday, October 11, 2009
  29. 29. Staff Comments: 1.) My students' success is a direct result of my work ethic and attitude with them. 2.) I love and respect everyone I work with and do not want to let them down or disappoint them in any way. 3.) I look up to so many great coaches/employees and strive to be just as good as they are -Christina ++++++++++++++++++++++++++++++++++++++++++++++++++ What motivates me to work at Cincinnati Gymnastics? 1. The Fantastic People I work with! 2. I really Enjoy my job! 3. The much respected reputation that CGA has! -Julie ++++++++++++++++++++++++++++++++++++++++++++++++++ 1. The Staff - I don't know of any other company I have ever worked for that has the staff that we have here. There isn't an employee here who wouldn't give Sunday, October 11, 2009

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